International Voice Process Executive

Job Description

Hiring For International Voice process !!!! [ Work from Home ] Requirements:- Minimum 6 months of Experience Can Apply - Immediate joiners only !!! Candidates in Bangalore are preferred- Should be flexible with Shifts Job Summary : We are seeking a skilled International Voice Process Executive to join our dynamic team. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. As an International Voice Process Executive, you will be responsible for handling inbound and outbound calls from international customers, addressing their queries, providing assistance, and ensuring a seamless customer experience. Responsibilities: Handle incoming calls from international customers and address their inquiries, concerns, and requests promptly and professionally. Provide accurate information about products, services, and company policies to customers. Identify and escalate complex issues to appropriate departments for resolution. Meet or exceed performance targets including call handling time, first call resolution, and customer satisfaction metrics. Collaborate with team members and other departments to ensure effective communication and problem resolution. Stay updated on product knowledge, industry trends, and company policies to provide informed assistance to customers. Adhere to company policies and procedures, including compliance with data security and confidentiality standards. Salary : Up to 27k Take Home + Incentives 5 days of work And 2 days off Work location: ( Bangalore) Interested Candidates can give a call to 6360837661 (HR Preethi ) OR Share your resume to preethi@yourpitchh.com Work from Home !! immediate Joiners Can Apply!!!