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0 - 4 years
2.0 - 6.0 Lacs P.A.
Chennai, Mumbai, Hyderabad
Posted:2 months ago| Platform: 
Work from Office
Full Time
Role & responsibilities: Taking US patient inbound calls. Scheduling/rescheduling patient appointment. Helping patients with requested information. Utilizing the correct Practice & protocol document. Dealing with empathy and maintaining a positive demeanour while on call with patient. Escalating case to concern person if required. Preferred candidate profile Should be flexible working for US shifts. Should have good typing skills (30-35 wpm). Should have good English communication skills (both oral and written). Knowledge of US Healthcare would be an added advantage. Should be open & flexible to align with business requirements as needed.
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