International Voice Support Specialist

0 - 5 years

2.0 - 6.0 Lacs P.A.

Delhi, Gurgaon, Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

fresherBlended Processupsellingnight shiftCcewiprobcom fresherOutbound ProcessRetentionVoice SupportgenpactEntry LevelUS ProcessInbound Voice ProcessCSCtravel process24X7bba fresherInternational BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Preferred Candidate Profile: Freshers Welcome : No prior experience required, but prior experience in customer service or call center roles is a plus. Excellent Communication : Strong verbal communication skills in English, with the ability to speak clearly and engage effectively with customers. Customer-Focused : A positive attitude with a passion for delivering outstanding customer service. Roles and Responsibilities : Customer Interaction : Handle inbound and outbound calls from international customers with professionalism and empathy. Resolve Queries : Address customer queries and concerns, provide accurate information, and ensure timely resolution of issues. Clear Communication : Maintain exceptional verbal communication skills, ensuring clarity and precision while speaking with customers. Problem-Solving : Listen attentively to customers, identify their concerns, and provide effective solutions to meet their needs. For more details Call Khushboo- 9870164627

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