Invisia BPO Solutions provides business process outsourcing services specializing in customer service, technical support, and back-office operations.
Not specified
INR 12.0 - 22.0 Lacs P.A.
Work from Office
Full Time
Greetings from Invisia Software Bangalore.We are hiring for Product Manger with 7+ years of experience in end to end product handling, Agile, scrum, Product roadmap, Experience in Travel domain.Job Overview: We are seeking a highly skilled and experienced Senior Product Owner/Product Manager to lead our dynamic team of developers, scrum masters, business analysts, designers, testers, and other cross-functional members. The ideal candidate will have a proven track record of successfully managing large-scale enterprise projects from inception to completion. Experience in the travel domain is advantageous, along with a CSPO certificate, which will further bolster credibility. This role requires exceptional leadership, strategic thinking, and communication skills to drive product vision, strategy, and execution in alignment with business objectives. Key Responsibilities: Product Vision and Strategy:Develop and communicate a compelling product vision and strategy aligned with business goals.Define and articulate the value proposition of the travel website.Roadmap Planning:Create and maintain a product roadmap that outlines the sequence of feature releases and aligns with business priorities.Prioritize features and user stories based on business value and customer needs.Stakeholder Engagement:Collaborate with internal and external stakeholders to gather input, understand requirements, and ensure alignment with business objectives.Act as the voice of the customer within the development team.User Stories and Acceptance Criteria:Create detailed user stories with clear acceptance criteria.Work closely with development teams to ensure a shared understanding of requirements.Backlog Management:Manage and prioritize the product backlog, ensuring it is constantly refined and adjusted based on feedback, market trends, and business priorities.Continuously groom the backlog for optimal efficiency.Release Planning:Plan and coordinate product releases, ensuring that each release meets quality standards and delivers maximum value to users.Cross-Functional Collaboration:Collaborate with cross-functional teams, including development, design, marketing, and customer support, to deliver cohesive and high-quality products.Drive the product development lifecycle, from ideation and planning to execution, testing, and release.Requirements:Bachelor's degree in Computer Science, Business Administration, or related field. Master's degree preferred.Minimum of 8 years of experience in product management, with at least 4 years in a senior leadership role.Proven track record of successfullymanaging large-scale enterprise projects from inception to completion.Strong understanding of agile methodologies, particularly Scrum and Kanban.Excellent communication, negotiation, and interpersonal skills.Demonstrated ability to influence and inspire cross-functional teams.Experience in the travel domain is a plus.Certified Scrum Product Owner (CSPO) certification preferred.Preferred Skills:Proficiency in project management tools such as Jira, Trello, or Asana.Experience with user research, market analysis, and competitive intelligence.Familiarity with UX/UI design principles and usability testing.Strong analytical and problem-solving skills.Ability to thrive in a fast-paced, dynamic environment.Leadership and mentoring skills to coach and develop team members.Why Join Us:Opportunity to lead a talented and diverse team in a dynamic and fast-growing industry.Chance to work on innovative projects that impact millions of users worldwide.Collaborative and supportive work environment that values creativity, diversity, and personal growth.Competitive salary and benefits package, including healthcare, retirement plans, and professional development opportunities. Skill Area Proficiency Level Explanation Product Vision and Strategy Expert Able to develop and communicate a compelling product vision and strategy aligned with business goals. Capable of defining and articulating the value proposition of the travel website. Experience in translating high-level objectives into actionable plans. Roadmap Planning Expert Skilled in creating and maintaining a comprehensive product roadmap that aligns with business priorities. Proficient in prioritizing features and user stories based on business value and customer needs. Able to adapt the roadmap in response to changing market conditions and stakeholder feedback. Stakeholder Engagement Expert Highly effective in collaborating with internal and external stakeholders to gather input, understand requirements, and ensure alignment with business objectives. Capable of advocating for the customer within the development team and fostering positive relationships with stakeholders. User Stories and Acceptance Criteria Expert Experienced in creating detailed user stories with clear acceptance criteria. Able to facilitate collaboration with development teams to ensure a shared understanding of requirements. Skilled in refining user stories based on feedback and evolving project needs. Backlog Management Expert Proficient in managing and prioritizing the product backlog, ensuring constant refinement and adjustment based on feedback, market trends, and business priorities. Skilled in grooming the backlog to optimize efficiency and maximize value delivery. Release Planning Expert Capable of planning and coordinating product releases to ensure they meet quality standards and deliver maximum value to users. Skilled in managing release schedules, dependencies, and risks effectively. Cross-Functional Collaboration Expert Effective in collaborating with cross-functional teams, including development, design, marketing, and customer support, to deliver cohesive and high-quality products. Experienced in driving the entire product development lifecycle and fostering a culture of collaboration and accountability. Product Knowledge (Travel Domain) Proficient Familiarity with the travel domain is considered a plus. Proficiency in understanding industry-specific challenges, customer preferences, and market trends within the travel sector. Able to leverage domain knowledge to make informed product decisions and drive innovation. CSPO Certification Preferred Possession of Certified Scrum Product Owner (CSPO) certification adds credibility and demonstrates proficiency in agile product management practices. It reflects a commitment to continuous learning and adherence to industry-recognized standards. Leadership & Mentoring Expert Skilled in mentoring and coaching team members on agile principles, product management best practices, and industry standards. Capable of fostering a culture of collaboration, creativity, and accountability within the product organization. Innovation & Creativity Expert Proficient in driving innovation and fostering a culture of creativity within the product organization. Capable of identifying and capitalizing on growth opportunities, while encouraging experimentation and out-of-the-box thinking among team members.
Not specified
INR 5.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Greeting from INVISIA SOFTWARE - Bangalore.We are hiring for Recruitment Manager/Lead with 7+ years of experience.Location: Kalyan Nagar, Bangalore. Job Description: We are seeking a Recruitment Manager with extensive experience in hiring for Software Development (IT) and BPO (Non-IT) roles. This role requires strategic workforce planning, managing a high-performing recruitment team, and ensuring seamless talent acquisition aligned with business objectives. The ideal candidate should have deep expertise in tech hiring, volume hiring, stakeholder management, employer branding, and recruitment operations. Primary Responsibilities:Strategic Recruitment Planning:Develop and implement talent acquisition strategies for both IT and Non-IT (BPO) hiring.Work closely with department heads to forecast workforce needs and create hiring plans.Design and optimize the full-cycle recruitment process to ensure efficiency and quality of hires.End-to-End Recruitment Management:Oversee sourcing, screening, interviewing, and offer negotiations for software engineers, IT architects, DevOps specialists, and BPO roles.Develop a structured hiring process that includes technical assessments, soft skills evaluation, and culture fit analysis.Ensure 100% compliance with company policies and labor laws.Team Leadership & Stakeholder Management:Lead, mentor, and manage a team of recruiters, ensuring high performance and productivity.Collaborate with hiring managers, HRBPs, and leadership to understand role requirements and define recruitment SLAs.Act as a recruitment consultant to internal stakeholders, advising on market trends, salary benchmarks, and hiring best practices.Employer Branding & Talent Engagement:Strengthen employer branding through LinkedIn, career fairs, university tie-ups, and recruitment marketing campaigns.Build talent pipelines for critical IT and BPO roles, ensuring a strong network of active and passive candidates.Recruitment Analytics & Reporting:Track and analyze recruitment metrics such as time-to-fill, cost-per-hire, offer acceptance rate, and candidate quality.Prepare detailed reports on hiring trends, diversity hiring, and recruiter performance.Optimize recruitment budgets and hiring costs to align with company goals.Additional Responsibilities:Implement AI-driven and ATS-based recruitment tools to improve hiring efficiency.Collaborate with L&D teams for onboarding and employee retention strategies.Lead diversity hiring initiatives to ensure inclusive hiring practices.Manage third-party vendors, staffing agencies, and external recruitment consultants.Handle executive-level hiring and succession planning for senior leadership roles.Recruitment Expertise:8-12 years of experience in IT & BPO hiring with a strong understanding of tech hiring for software development roles and volume hiring for BPOs.Hands-on experience with ATS systems (Workday, Greenhouse, Taleo, Lever, Keka Hire etc.).Strong Boolean search, headhunting, and direct sourcing skills.Stakeholder & Team Management:Ability to liaise with CXOs, department heads, and hiring managers to align recruitment strategies with business needs.Proven experience in leading and managing a team of 8-15 recruiters.Data-Driven Decision Making:Experience in recruitment analytics, hiring dashboards, and data-driven hiring.Ability to analyze and report KPIs like time-to-fill, cost-per-hire, and hiring quality.Negotiation & Offer Management:Skilled in salary negotiation, closing strategies, and counteroffer handling.Strong understanding of compensation structures and market benchmarking.Good to Have Skills:Exposure to global hiring (US, UK, APAC markets).Certifications in Talent Acquisition / HR Analytics (LinkedIn, SHRM, or AIRS).Knowledge of HR laws, compliance, and labor regulations.Background in RPO and vendor management.Familiarity with AI-driven recruitment tools and automation.
Not specified
INR 3.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Job Title: IT Senior Support Specialist/Assistant manager Locaon: Bengaluru, KA 560043 Full-me role Job Descripon: ¢ Provide rst-level technical support to end-users, responding to inquiries and resolving hardware and so¢ware issues ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Install, congure, and maintain computer hardware, so¢ware, and peripherals Cloud server: Adding new accounts, removing old accounts, moving data and managing the data Troubleshoot and resolve IT-related problems, both remotely and on-site Perform system upgrades, installa¢ons, and congura¢ons Monitor and maintain the health of computer systems, networks, and servers Document and maintain accurate records of IT support ac¢vi¢es and resolu¢ons Develop innova¢ve network troubleshoo¢ng methods that reduce down¢me and lower repair costs Work closely with departmental managers to determine the maintenance and growth needs of the network ¢ ¢ Develop and execute disaster planning and maintain data backups Determine the ra¢onale and methods for upgrading company network so¢ware programs each ¢me an update is released ¢ ¢ Track and maintain hardware and so¢ware inventory/asset management (alert team before the service/warranty due to expire) Maintain essen¢al IT infrastructure, including opera¢ng systems, security tools, applica¢ons, servers, email systems, laptops, desktops, so¢ware, and other hardware ¢ ¢ ¢ ¢ ¢ Oversee Internet services management, including ILL, BB, ISP, and VOIP An¢virus and DLP Services: Manage an¢virus solu¢ons and Data Loss Preven¢on (DLP) services. Alert management and stakeholders on IT policy breach/viola¢on Make sure Ticket SLAs are met and maintained to industry standards Contribute to crea¢ng SOPs and assist in Audits Requirements: ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Proven experience as an IT Senior Support Specialist or similar role Minimum 5+ years of experience Strong working knowledge of computer systems, hardware, security, so¢ware, and networks Familiarity with various opera¢ng systems (Windows and macOS) Excellent troubleshoo¢ng and problem-solving skills Customer-focused with outstanding communica¢on and interpersonal abili¢es Ability to work independently and collabora¢vely in a team environment Strong knowledge of IT security principles and prac¢ces Strong analy¢cal, diagnos¢c, and problem-solving skills ¢ ¢ ¢ ¢ ¢ Good communica¢on ability, both wri¢en and verbal Strong knowledge of Microso¢ technologies, including Ac¢ve Directory, DNS, DHCP, and Windows OS Prociency in network administra¢on, including rewall management and VPN congura¢ons Familiarity with cybersecurity controls and compliance standards (SOX, ISO 27001, ISO 22301) Willing to Work onsite and to be exible in shi¢s Educa¢onal qualica¢on: ¢ ¢ High school diploma. Bachelors degree in Informa¢on Technology, Computer Science, or a related eld is preferred Preferred qualica¢on: ¢ ¢ ¢ Professional cer¢ca¢on (e.g., CCNS, CISSP, MCSE, A+) AWS cloud (VPC, Ac¢ve directory, Instance etc.) experience with cer¢ca¢on Experience working with Firewall and VPN (preferably Sophos) Interested candidates can walk-in for the interview between 10:00 -5:00 PMcontact person : 8904433239
Not specified
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Job Title: IT Senior Support Specialist/Assistant manager Location: Bengaluru, KA 560043 Full-time role Job Description: • Provide first-level technical support to end-users, responding to inquiries and resolving hardware and software issues • Install, configure, and maintain computer hardware, software, and peripherals Cloud server: Adding new accounts, removing old accounts, moving data and managing the data Troubleshoot and resolve IT-related problems, both remotely and on-site Perform system upgrades, installations, and configurations Monitor and maintain the health of computer systems, networks, and servers Document and maintain accurate records of IT support activities and resolutions Develop innovative network troubleshooting methods that reduce downtime and lower repair costs • Work closely with departmental managers to determine the maintenance and growth needs of the network • Develop and execute disaster planning and maintain data backups Determine the rationale and methods for upgrading company network software programs each time an update is released Track and maintain hardware and software inventory/asset management (alert team before the service/warranty due to expire) Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and other hardware Oversee Internet services management, including ILL, BB, ISP, and VOIP • Antivirus and DLP Services: Manage antivirus solutions and Data Loss Prevention (DLP) services. Alert management and stakeholders on IT policy breach/violation Make sure Ticket SLAs are met and maintained to industry standards Contribute to creating SOPs and assist in Audits Requirements: Proven experience as an IT Senior Support Specialist or similar role Minimum 5+ years of experience Strong working knowledge of computer systems, hardware, security, software, and networks • Familiarity with various operating systems (Windows and macOS) Excellent troubleshooting and problem-solving skills Customer-focused with outstanding communication and interpersonal abilities • Ability to work independently and collaboratively in a team environment Strong knowledge of IT security principles and practices Strong analytical, diagnostic, and problem-solving skills • Good communication ability, both written and verbal Strong knowledge of Microsoft technologies, including Active Directory, DNS, DHCP, and Windows OS • Proficiency in network administration, including firewall management and VPN configurations • Familiarity with cybersecurity controls and compliance standards (SOX, ISO 27001, ISO 22301) • Willing to Work onsite and to be flexible in shifts educational qualification: High school diploma. Bachelor's degree in information technology, Computer Science, or a related field is preferred Preferred qualification: • Professional certification (e.g., CCNS, CISSP, MCSE, A+) AWS cloud (VPC, Active directory, Instance etc.) experience with certification • Experience working with Firewall and VPN (preferably Sophos) Invisia interview procedure:Please find the assessment link below:(https://app.testgorilla.com/s/9op46w1k)Kindly complete the assessment within the given time frame.Once you have completed it, please call me back at 8904466619.The interview process will consist of the following rounds:L1 Round Technical discussionL2 Round Technical interviewFinal Round Cultural fit discussion with directorAdditionally, please share your updated resume at amulya.j@invisiasoftware.com. If you have any questions, feel free to call me at the number mentioned above.
Not specified
INR 1.0 - 1.25 Lacs P.A.
Work from Office
Full Time
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