Job Description

Key Responsibilities: Provide day-to-day application support for the Loan Management System (LMS) to ensure system availability and reliability. Collaborate with business teams to understand system requirements, document user issues, and provide effective solutions. Manage system configurations and settings to ensure proper loan servicing operations, including user access, workflows, general ledger and automation. Work with third-party vendors to resolve issues related to third-party integrations, such as credit bureaus, fraud detection tools, and e-signature providers. Conduct UAT for new features, system changes, and bug fixes. Conduct regular system audits to ensure compliance with regulatory requirements and internal policies. Provide user training and support on new features, functionalities, and updates within the LMS. Experience Having minimum 4 to 5 years experience into Secured/Unsecured Loans, Small Business Loans, Home loans, Digital Loans, and Mortgages etc is mandatory.