Job Description

Position Manager IT Application Support Manager Exp:5+ Yrs Sector -NBFC/Banking/BFSI IT Application Support Manager (Minimum 5 years experience) 1. Handling Escalations (Logging, prioritization, tracking, and routing incidents reported/escalated by users) 2. Responsible for customer interactions, bug fixes, SLA. 3. Monitoring applications and alerts 4. Application testing 5. MIS preparation 6. Good communication and presentation skills, Technical knowledge, MS Office (Excel is a must), Analytical Skills, Problem Solving Skills Additional - Knowledge of Br.net will be an added advantage.