Job Description

Role & responsibilities Provide expert technical support for computer systems, software, and hardware via phone, email, or in-person. - Troubleshoot and resolve issues related to Windows OS, Microsoft Office, Internet Explorer, and business applications. - Install, modify, and repair computer hardware and software. - Configure and debug desktop programs. - Ensure seamless Local Area Network (LAN) operations. - Install computer peripherals for users. - Follow up with customers to ensure issue resolution. Preferred candidate profile Proficient in: Windows Professional OS (XP-10) Microsoft Office (all versions) - Internet Explorer - Business applications TCP/IP and networking fundamentals Excellent communication, problem-solving, and decision-making skills. Strong work ethic, attention to detail, and customer service skills. ability to work independently and collaboratively in a team environment.