IT Infra ( AS400 ) Manager

Job Description

The role of a Operation Manager for systems like Life Asia and Group Asia in the insurance domain involves overseeing and managing the batch job processes that are critical for processing policy data, premium collections, and other insurance-related transactions. Key responsibilities include: 1. Monitoring Batch Jobs: Ensuring all batch jobs run successfully for Life Asia and Group Asia, addressing any failures or performance issues promptly. 2. Job Scheduling: Defining and maintaining job schedules that align with business needs, typically using scheduling tools like Automation Edge. 3. Performance Optimization: Optimizing batch job runtimes and managing resources to improve efficiency. 4. Coordination with Teams: Collaborating with IT support, application teams, and business users to ensure smooth operations of batch processing. 5. Compliance & Reporting: Ensuring that all processes are compliant with regulatory requirements and providing regular operational reports. 6. Disaster Recovery: Ensuring that backup and recovery procedures are in place for critical job processes. DR drill testing for Life Asia & Group Asia application. 7. Manage and oversee the data center's daily operations, ensuring optimal uptime and performance. 8. Vendor Management: Coordinate with external vendors and service providers for hardware maintenance, support contracts, and software updates. Ensure vendor services meet contractual service-level agreements (SLAs). 9. Team Management: Lead a team of data center engineers and technicians, providing guidance and training. Manage staff scheduling for 24/7 coverage of the data center environment. 10. Budget and Resource Planning: Prepare and manage the data center operations budget, including hardware refresh cycles and operational expenses. Collaborate with IT leadership to ensure cost-effective solutions for future infrastructure upgrade The AS400 Admin Manager is responsible for overseeing the administration, support, and maintenance of AS400/iSeries systems. The role involves managing a team of AS400 administrators, ensuring the stability, security, and performance of the system, and coordinating with other IT teams to deliver solutions for business-critical applications.