It Manager

Job Description

Responsibilities: Software Management Evaluate, select, and implement software solutions that align with the organization's requirements and objectives. (Keka, ZOHO, XTen-AV, Tally) Oversee the maintenance, upgrades, and troubleshooting of existing software applications to ensure smooth operations. Provide training and support to the admins, managers and users. Develop training manuals for the same. . Domain Management, Website Server Management, Email Management, Server Management, WiFi, Routers, etc. CRM Management: . Lead the implementation, configuration, and customization of the Customer Relationship Management (CRM) system. Work with sales, marketing, and customer support teams to optimize the CRM system's functionality and integration. Provide training and support to users to enhance CRM adoption and efficiency. Building Management Systems (BMS): . Evaluate, select, and develop app for BMS, which includes managing the buildings automated systems, such as HVAC, Lighting and Security. Troubleshoot BMS issues and coordinate with vendors for repairs and upgrades. Team Management: . Coordinate and Supervise IT team responsible for all IT Responsibilities including hardware, software, CRM, and BMS management. Budgeting and Resource Planning: Collaborate with senior management to develop and manage the IT budget related to IT Department. Identify resource requirements, allocate resources effectively, and optimize cost-efficiency. Project Management: Develop and execute project plans for software implementations, upgrades, and system integrations. Monitor project progress, milestones, and deadlines to ensure timely delivery. Identify and mitigate potential project risks and issues. Security and Compliance: Ensure data security and compliance with relevant regulations, including data privacy and industry standards. (One Drive, Domain, Emails, Website, etc) . Implement security protocols and disaster recovery plans for software systems and data. Job Types: Full-time, Regular / Permanent Benefits: Health insurance Provident Fund Schedule: Day shift