Job Description

We are looking for IT Operations engineer - Hyderabad - Only male can apply Technical Skills / Knowledge: Ability to work shifts (includes nights, weekends, holidays) in a 24x7 environment Has foundational proficiency in ensuring seamless system operations; inclusive of backend processing, payment routing, and processing and security measures Has developing understanding of SQL database and MS Office applications Works on assignments that are complex in natures in which judgment and initiative are required in resolving problems and making recommendations Thorough knowledge of company and departmental policies and procedures Assists in reconfiguring Production processes when primary components fail Performs Automic and other code promotions Participates in Maintenance/Release activities; develops maintenance windows, brings Applications up and down; performs release verification; maintains internal/external notifications throughout Helps to enforce standard policies and procedures Intermediate knowledge of Windows command line, batch scripting, and utilities Intermediate knowledge of various transmission protocols including FTP and SFTP Assists with ensuring production documents are complete, current and stored appropriately Assists in training other Operations Analysts regarding standard operating procedures, internal applications, and project knowledge Additional duties as assigned by supervisor Experience working in a Microsoft environment: Windows, Azure, MSSQL. Experience working in network operating center (NOC) Demonstrates solid troubleshooting and investigative skills Must be detail-oriented Must work under limited supervision Must demonstrate good analytical skills as they relate to data identification and mapping. Must be flexible and able to multitask Must meet all deadlines or negotiate extensions with supervisor. Healthcare experience a plus Customary Education and Experience 5 or above years experience monitoring and troubleshooting payment/transaction-based systems Ability to build basic SQL queries Ability to create scripts in the shell of the operating system Understand cryptographic issues that may arise in payment processing environment Experience working with Automic or other similar workload automation and scheduling tools preferred. Experience working application performance management tools such as Dynatrace and Splunk preferred. Experience working in a Microsoft environment: Windows, Azure, MSSQL. Experience working in network operating center (NOC) Demonstrates solid troubleshooting and investigative skills Must be detail-oriented Must work under limited supervision Must demonstrate good analytical skills as they relate to data identification and mapping. Excellent oral and written communication skills Must be flexible and able to multitask Must meet all deadlines or negotiate extensions with supervisor Must be team-oriented but also be able to work independently Healthcare experience a plus