IT Print Engineer

Job Description

Company Overview GiGa-Ops Global Solutions is a leading provider of innovative IT solutions, dedicated to enhancing business operations through advanced technology. Our mission is to empower organizations by delivering efficient and scalable IT services that align with their strategic goals. We value teamwork, integrity, and a commitment to excellence, fostering a culture that encourages professional growth and collaboration. If you are passionate about technology and dedicated to client satisfaction, we invite you to join our dynamic team. Role Responsibilities Install, configure, and maintain printing equipment and software. Troubleshoot and resolve printer connectivity issues. Perform regular maintenance checks on all printing devices. Manage inventory of printer supplies and consumables. Assist users with printer-related queries and concerns. Document processes and maintain records of printer configurations. Provide technical support to end-users regarding printing tasks. Collaborate with IT teams to integrate printers into network systems. Conduct training sessions for staff on proper printing usage. Analyze printer performance and recommend improvements. Implement security measures to protect printing systems. Maintain compliance with company policies regarding print management. Coordinate with vendors for timely repair and maintenance services. Monitor printer usage and generate reports for management. Act as a liaison between users and technical teams for printer issues. Qualifications Bachelor’s degree in IT or related field. Proven experience as an IT Print Engineer or similar role. Strong knowledge of printer hardware and software. Familiarity with network configuration and protocols. Excellent troubleshooting and problem-solving skills. Experience with customer service and support roles. Ability to document processes clearly and accurately. Strong time management and organizational abilities. Attention to detail and proactive approach to work. Excellent communication skills, both written and verbal. Valid certification in IT-related disciplines is a plus. Ability to work independently and as part of a team. Flexibility to adapt to changing technologies. Hands-on experience with print management software. Willingness to learn new skills and technologies. Understanding of security practices in IT environments. Skills: teams,documentation,printer hardware,management,organizational skills,security,technical support,software installation,it,troubleshooting,problem solving,print management,print,customer service,maintenance,printing,security practices,printer software,network configuration,time management,problem-solving,print management software,communication Show more Show less