IT Service desk Engineer

Job Description

• Perform SQL queries on database. • Perform general technical trouble shooting for integration related issues in oracle. • Create and maintain users and roles, assign privileges in MIS oracle. • Work on the Ecosys web-based application with a detailed understanding. • Create and maintain users and roles, assign privileges in Ecosys web app. • Complete Project setup, Project adjustment in Ecosys. • Installation, configuration and upgrading of Oracle server software and related products. • Starting and stopping the application & services. • Interface with Ecosys Hexagon & USA counter parts for technical support. • Perform database tuning and performance monitoring. • Good understanding of Oracle core database and concepts. • Monitoring alerts - Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. • Total of 2-3 years of experience in IT Support. • Establish and maintain effective working relationships with peers, co-workers, and managers. • Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. • Excellent interpersonal, communication and organizational skills are essential to perform the tasks.