Community Associate At Regus, we ve built the world s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you ll be able to work better, faster and happier too. The opportunity As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed.Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinksThe mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch.Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home. About you We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:A good communicator, with the ability to build strong professional relationships and empathise with people s needsHappy taking ownership of problems and finding ways to solve themPositive, enthusiastic and able to adapt to fast-changing situationsConfident using MS Office and other basic IT packages What we offer On top of a competitive salary package you ll enjoy:A bright and inspiring work environmentTraining and development opportunities

Pricing Transformation Developer JOB PURPOSE This is an exciting time to join IWG, our business is growing rapidly, and we are making significant changes to boost scalability and profitability. The Global Pricing Retention team is at the heart of commercial decision making of IWG. The pricing and retention strategies we devise and execute directly drive volume and earnings and are correspondingly visible in the organization. This role reports to the Global Head of Customer Retention. In this role, you will play an integral part in building out the tools and processes needed to effectively manage price, retention and revenue. The role is ideal for an all-rounder who wants to be at the heart of all aspects of development. This role will need someone adept in technical skills, with an eye for details and a problem solving mindset. KEY ACCOUNTABILITIES Price Retention Management Suite Development (SQL / VBA / Power BI/Python) Consolidating and improving on the excel-based price management tools and calculators Creating new tools for changing business needs Integrating price decision algorithms Automating price implementation processes Database Management (SQL) Re-designing and migrating the price management system database to Azure Ensuring data integrity, from performance inputs to pricing outputs for business-critical APIs Helping the team on complicated data requests and troubleshooting queries Engineering the big data flows needed for the next iteration of pricing algorithms Working with IT to enhance the security and stability of the price management systems Price Retention level management Analyzing internal sales and external market competitive data Recommending price changes across all markets Keeping track of price change outcomes and responding quickly to unforeseen changes Global performance initiatives Designing, A/B testing, implementing and managing of global pricing initiatives, new pricing algorithms and methodologies across our markets Working closely with senior management across multiple functions Reporting on the performance, learnings and next steps REQUIRED KNOWLEDGE, SKILLS AND QUALIFICATIONS Technical Skills Impressive academic credentials with at least a bachelors degree from a reputable university (numerical, scientific or business disciplines preferred) Proof of business level SQL, Power BI VBA use in tool development. Advanced user of the full Microsoft Office 365 suite, especially Excel (advanced formulas, VBA). Advanced user of programming languages such as Ms SQL and Power BI. Analytical mindset, strategic thinking and ability to collaborate with cross-functional teams Proven ability to undertake projects from initial inception through to final completion Personal Abilities Strong understanding of business operations and a fast learner, with proven ability to make sound decisions that positively impact business performance. Ability to perform work accurately with attention to details. Strong communication skills in English, both written and spoken. Problem solving - Ability to find a solution for or to deal proactively with work-related problems. Ability to complete assigned tasks under stressful situations, with quick turn around. Ability to handle multiple projects and tasks in tandem, with shifting priorities. Ability to be hands-on as well as strategic and be a trouble-shooter as needed. NOTE: This job description is not intended to be all-inclusive. The Employee may perform other related duties to meet the ongoing needs of the organization. About the company IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. As the world s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. Carbon Neutral Workplaces IWG s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. Leading Employer Award IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. Join us at https://careers.iwgplc.com/home

Customer Services Manager Total Compensation including salary, bonus, commission benefits: 3.4L - 4.7L per year This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre s performance. We ll give you the autonomy and resource to manage your centre as though it s your own business. You will have a wide range of responsibilities including:Being responsible for managing anything and everything on site.Rising to every challenge and solving problems.Giving tours to prospective customers.Upselling to existing customers.Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. What we can do for you You re reading the right advert if you re looking for:a fun, challenging and rewarding career.great induction training and excellent ongoing learning and development.fantastic promotion prospects.generous, achievable quarterly/commission incentives and sociable hours.access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience.Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.Drive: your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for.Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service.And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be. About IWG With 3,400 tech-enabled, sustainable and inspiring centres across the world, we re already four times the scale of our nearest competitor and we re continuing to grow.With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.We re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral which we achieved in 2023.We know we can only succeed if we give all our people every opportunity to shine. That s why so many of our most senior leaders started their careers in our centres.So don t hesitate. Apply today and let s work together to help millions of people have a great day at work.

Community Associate At Regus, we ve built the world s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you ll be able to work better, faster and happier too. The opportunity As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed.Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinksThe mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch.Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home. About you We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:A good communicator, with the ability to build strong professional relationships and empathise with people s needsHappy taking ownership of problems and finding ways to solve themPositive, enthusiastic and able to adapt to fast-changing situationsConfident using MS Office and other basic IT packages What we offer On top of a competitive salary package you ll enjoy:A bright and inspiring work environmentTraining and development opportunities

Customer Services Manager Total Compensation including salary, bonus, commission benefits: 3.4L - 4.7L per year This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre s performance. We ll give you the autonomy and resource to manage your centre as though it s your own business. You will have a wide range of responsibilities including:Being responsible for managing anything and everything on site.Rising to every challenge and solving problems.Giving tours to prospective customers.Upselling to existing customers.Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. What we can do for you You re reading the right advert if you re looking for:a fun, challenging and rewarding career.great induction training and excellent ongoing learning and development.fantastic promotion prospects.generous, achievable quarterly/commission incentives and sociable hours.access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience.Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.Drive: your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for.Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service.And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be. About IWG With 3,400 tech-enabled, sustainable and inspiring centres across the world, we re already four times the scale of our nearest competitor and we re continuing to grow.With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.We re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral which we achieved in 2023.We know we can only succeed if we give all our people every opportunity to shine. That s why so many of our most senior leaders started their careers in our centres.So don t hesitate. Apply today and let s work together to help millions of people have a great day at work.

Community Associate At Regus, we ve built the world s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you ll be able to work better, faster and happier too. The opportunity As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed.Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinksThe mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch.Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home. About you We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:A good communicator, with the ability to build strong professional relationships and empathise with people s needsHappy taking ownership of problems and finding ways to solve themPositive, enthusiastic and able to adapt to fast-changing situationsConfident using MS Office and other basic IT packages What we offer On top of a competitive salary package you ll enjoy:A bright and inspiring work environmentTraining and development opportunities

Customer Services Manager Total Compensation including salary, bonus, commission benefits: 3.4L - 4.7L per year This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre s performance. We ll give you the autonomy and resource to manage your centre as though it s your own business. You will have a wide range of responsibilities including:Being responsible for managing anything and everything on site.Rising to every challenge and solving problems.Giving tours to prospective customers.Upselling to existing customers.Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. What we can do for you You re reading the right advert if you re looking for:a fun, challenging and rewarding career.great induction training and excellent ongoing learning and development.fantastic promotion prospects.generous, achievable quarterly/commission incentives and sociable hours.access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience.Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.Drive: your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for.Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service.And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be. About IWG With 3,400 tech-enabled, sustainable and inspiring centres across the world, we re already four times the scale of our nearest competitor and we re continuing to grow.With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.We re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral which we achieved in 2023.We know we can only succeed if we give all our people every opportunity to shine. That s why so many of our most senior leaders started their careers in our centres.So don t hesitate. Apply today and let s work together to help millions of people have a great day at work.

We are looking for true hunters who enjoy the rewards that come from developing new business and consistently achieving targets. The international Workplace Group is the global leader in hybrid working, helping over 8 million people run their businesses in more than 1,000 cities. Salespeople are key to our success and are responsible for: Selling our full range of products and services, closing a deal every day. Conducting tours for prospective customers, winning their business to achieve your sales target. Showing prospects the benefits of hybrid working to convert them into customers. What you ll need We are looking for a born networker with a natural ability to build relationships with customers. You should have/be: A positive attitude and good energy. Self-motivated with drive to achieve sales targets. A resilient attitude and the ability to quickly bounce back. Strong influencing skills and be able to close deals.

Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success. Flexible Hybrid Work Model: Benefit from a blend of office and remote work, allowing you to collaborate with colleagues while enjoying the flexibility of working from home. Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success. Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated. Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries. What you ll bring We re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have: Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting. Native Speaker: Fluent in Urdu and English, with excellent written and verbal communication skills. Your own laptop & high-speed internet is essential for this role. A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently. The ability to build and nurture long-term relationships with clients, fostering trust and loyalty. Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWGs solutions, and drive to achieve results and explore career opportunities.

Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success. Flexible Hybrid Work Model: Benefit from a blend of office and remote work, allowing you to collaborate with colleagues while enjoying the flexibility of working from home. Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success. Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated. Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries. What you ll bring We re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have: Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting. Native Speaker: Fluent in the local language Urdu and English, with excellent written and verbal communication skills. Your own laptop high-speed internet is essential for this role. A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently. The ability to build and nurture long-term relationships with clients, fostering trust and loyalty. Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWGs solutions, and drive to achieve results and explore career opportunities.

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre s performance. We ll give you the autonomy and resource to manage your centre as though it s your own business. You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. What we can do for you You re reading the right advert if you re looking for: a fun, challenging and rewarding career. great induction training and excellent ongoing learning and development. fantastic promotion prospects. generous, achievable quarterly/commission incentives and sociable hours. access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you.

Job P urpose The Development Analyst will play a key part in helping the property team deliver network growth in line with our strategic objectives. This person will work closely with the Regional Development/Partnership Director, supporting them with the commercial and financial elements of the role to ensure we deliver growth on plan. The role is based in Mumbai. We are looking for an ambitious development professional who wants to accelerate their career. IWG is seeking a detail-oriented and analytical Market Research & Data Analyst to support our expansion strategy. This role is ideal for individuals with strong data-gathering skills, attention to detail, and the ability to present insights effectively. As part of our team, you will play a key role in identifying market opportunities and providing valuable insights to drive business growth. Network growth is one of our strategic objectives so this role will involve working on multiple transactions of 10,00 square feet and complex negotiations with landlords. The role will work directly with an experience Development Director who will provide extensive training on how to evaluate properties, successfully negotiate deals that maximize ROI and how to deal with multiple stakeholders in a matrix environment. Key Responsibilities Market Analysis & Data Collection: Conduct research to identify real estate vacancies, gather landlord contact details, and compile relevant market data. Identifying Market Gaps: Analyse data to pinpoint underserved areas and emerging opportunities for expansion. Reporting & Insights: Prepare detailed reports summarizing findings, trends, and key insights to support decision-making. Team Collaboration: Work closely with the team to support outreach strategies and contribute to business growth initiatives. Presentation of Findings: Organize and present data-driven insights in a clear and structured manner to assist in strategic planning. Evaluate potential new sites to see if there is sufficient customer demand to make them viable for Regus. Assist in the preparation of recommendations for Regus Investment Committee. This includes detailed understanding of costs, sales projections and project plans. Preparing financial models to analyse the projected returns of potential new business centres and acquisitions. Comparing the potential returns to the performance of our existing centres. Creating and updating pipeline trackers and other regular reports. Preparing and updating monthly performance presentations. Participating in UK business reviews with the UK Development Team. Required Skills , Experience & Qualifications Strong research and data-gathering skills with an analytical mindset. Ability to compile and present insights effectively using Excel, PowerPoint, or similar tools. Excellent teamwork and communication skills, with the ability to collaborate in a fast-paced environment. Detail-oriented, proactive, and eager to learn about market trends and commercial real estate. Graduate degree. Previous background of working in the property industry is essential. Strong analytical, financial and modelling skills. Business and Commercial acumen awareness of business implications of real estate investments and the ability to analyse and maximize return on investment and payback periods. Ability to understand the cause and effect of business drivers and KPIs. Good negotiating skills and the ability to drive real estate negotiations to yield maximum return with minimum risk. Strong communication, persuasion, presentation, and interpersonal skills. Understanding of different real estate deal structures and the implications on ROI. Comfortable making decisions, evaluating options, and considering consequences. Strong planning and organisational skills, including the ability to prioritize, multi-task and work effectively with minimal supervision. Adaptability and resilient. Able to respond quickly to changing demands, deal with incomplete information and keep going in demanding circumstances. Achievement orientation. Has the drive to succeed, not just for self, but for team and company . Strong problem-solving skills and the ability to identify and escalate risks to senior management as required.

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre s performance. We ll give you the autonomy and resource to manage your centre as though it s your own business. You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. What we can do for you You re reading the right advert if you re looking for: a fun, challenging and rewarding career. great induction training and excellent ongoing learning and development. fantastic promotion prospects. generous, achievable quarterly/commission incentives and sociable hours. access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you

You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you. Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you. Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you. Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathise with people s needs Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic and able to adapt to fast-changing situations Confident using MS Office and other basic IT packages