Job description for Assistant Manager-CRMIndustry- Must have experience in Real estate industryExperience- 4-7years Location- Bangalore Roles and ResponsibilitiesShould have good business communication skill-Oral and Written.Highly Energetic, helpful, and cordial approach with abilities to meet customer requirementsShould have a pleasing personality to interact with customerCreating customer delight experience while on boarding new customersThorough knowledge of real estate processes of the customer lifecycle from start till endEnsure timely completion of tasks given by head and managementCoordination with bankers, channel partners, internal team, and other departmentsReplying to customers via email, messages, etc.Ensuring timely collection of payment, following up with customer and banker for the sanction letterMaking Agreements, Demands, NOC, and other related documentsHandling Possession processesStrong client focus including pre and post-sales services for long term retention.Knowledge of customer life cycle process in the Real estate industry.Good in communication and presentation