Job Description

ThoughtFocus is looking for Java Support Engineer to join our dynamic team and embark on a rewarding career journey. A Java Support Engineer is a professional who provides technical support and assistance to clients, customers, or internal teams in relation to Java-based software applications or systems. They are responsible for troubleshooting, diagnosing, and resolving issues related to Java programming language and its associated frameworks and technologies. Here are some key responsibilities and skills of a Java Support Engineer : Troubleshooting and Issue Resolution : Java Support Engineers investigate and analyze reported issues or system malfunctions, identifying the root cause and providing appropriate solutions. They may analyze log files, debug code, and utilize diagnostic tools to diagnose and resolve problems. Customer Support and Communication : They interact with clients or end-users to understand their technical concerns and provide timely and effective support. Strong communication skills are essential to effectively explain technical concepts, guide users through troubleshooting steps, and ensure customer satisfaction. Java Development Expertise : A Java Support Engineer possesses a strong understanding of Java programming language, its syntax, libraries, and frameworks. They have experience in developing Java-based applications, which allows them to analyze and debug code effectively. Knowledge of Java Ecosystem : Familiarity with Java-related technologies and frameworks such as Spring, Hibernate, JavaServer Faces (JSF), Java Persistence API (JPA), and Enterprise JavaBeans (EJB) is important. This enables the Java Support Engineer to assist with issues specific to these technologies. Debugging and Logging Tools : Proficiency in using debugging tools like Eclipse IDE, IntelliJ IDEA, or NetBeans to analyze and debug Java applications. Additionally, knowledge of logging frameworks such as Log4j or SLF4J helps in identifying and troubleshooting issues through log analysis.