Job Description

Role & responsibilities : Data Analysis & Insights Analyze and transform large datasets to identify actionable insights into customer experience touchpoints. Use statistical techniques and tools to improve success metrics and answer business questions. Reporting & Visualization Create dashboards, reports, and visualizations to communicate analytical findings effectively. Present insights to senior leaders using data storytelling and actionable recommendations. Consultation & Collaboration. Preferred candidate profile 4-6 years of experience in analytics, statistics, or informatics. Technical Skills • Proficiency in SQL, Python, and data visualization tools (e.g., Power BI). Experience with Databricks and handling large datasets. Bonus: Familiarity with Azure Analysis Services, NLP, or machine learning techniques. Behavioral Skills Strong analytical mindset with excellent problem-solving and storytelling abilities.