6-18 years of experience documenting software for technical audiences. Ability to write clean, concise, and approachable content. Proven ability to craft content for end users. Ability to quickly learn complex technologies. High standards of quality and attention to detail. Experience with XML-based authoring tools such as Oxygen. Experience with source control software such as Perforce or Git. Excellent problem solver. Excellent communication and interpersonal skills Strong advocate for the customer. Ability to work collaboratively and manage multiple deliverables within tight deadlines. Strong team player with excellent communication skills. Bachelors degree in a technical, communications, or writing field, or equivalent experience. Knowledge of DITA and structured authoring. Experience working in an Agile development environment Preferred Skills: Experience with source control software Good to have ability to read, understand, and build short code samples in a variety of programming languages Experience with CRM applications (Salesforce familiarity a plus) Good to have experience with Salesforce-specific technologies (Apex, Lightning Web Components, etc.) Programming knowledge with HTML A related technical degree required

Hiring for Randstad Client Looking for candidate's only from Chemistry , Physics , Mathematics , Finance, Accountancy, Economics educational background from Premium colleges only. What You Will Be Doing: 1. Creating High-Quality Content for Various AI Models: Develop conversational prompts and responses. Create generative prompts and responses. Write description prompts. Provide detailed descriptions of videos with or without audio. Summarize video content. Generate image captions. Create video event captions. 2. Evaluating Human or AI-Generated Prompt-Response Pairs: Score prompt-response pairs on multiple parameters and categories. Provide constructive feedback and suggest improvements where applicable. 3. Comparing and Rating Multiple AI-Generated Prompt-Response Pairs: Evaluate and score prompt-response pairs based on various parameters. Refine and enhance responses as needed. Required: Strong understanding of NLP concepts and techniques. Experience with large language models and AI systems. Excellent written and verbal communication skills, with a passion for language and storytelling. Ability to think creatively and solve problems, adapting to new challenges and priorities Strong analytical skills and attention to detail. Effective collaboration skills within a cross-functional team. 5 days working(Work from home) General shift Virtual Interview Interested candidate's share CV on p.preethi@randstad.in

Gather news by attending press conferences, meeting officials and keeping a tab on announcement/ market movements in order to get relevant stories for the feature. Edit stories that are to be filed and rewrite wherever necessary to keep the story in line with the style of the newspaper. Establish and maintain relationships with individuals who are credible sources of information in order to come up with features and special products covered by the Art Edit department. Keep track of market trends to see what works in terms of products and stories. Gather information about events through research, interviews, experience, or attendance at political, news, sports, artistic, social, or other functions. This opening is for our Real Estate division Times property.

Job Description: - Proven record of excellent writing demonstrated in a professional portfolio - Impeccable grasp of the English language, including idioms and current trends in slang and expressions - Ability to work independently with little or no daily supervision - Strong interpersonal skills and willingness to communicate with clients, colleagues, and management. - Strict adherence to the style guides of each company and their policies for publication - Good time management skills, including prioritizing, scheduling, and adapting as necessary - Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint Role Responsibility: - Produce well-researched content for publication online and in print - Organize writing schedules to complete drafts of content or finished projects within deadlines - Utilize industry best practices and familiarity with the organization s mission to inspire ideas and content - Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials - Develop related content for multiple platforms, such as websites, product descriptions, videos.

Instructional Design - Senior Analyst Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm. Practice: Talent & Organization – Instructional Design Senior Analyst, S&C Global Network I Areas of Work: Learning Strategy, Design, and Development | Level:Senior Analyst | Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad and Chennai | Years of Exp: 3+ years Explore an Exciting Career at Accenture Are you someone who puts learner needs and experience at heart? Are you passionate about designing and delivering exceptional learning experiences? Do you enjoy problem solving? Does working in an innovation-driven, inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice- A Brief Sketch: As a Talent & Organization (T&O) professional in the S&C Global Network, you'll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You'll use your expertise to develop exciting new learning strategies and solutions. You'll help clients manage organizational change and smooth the transition process. Essentially, you'll be part of the team that is creating the workforce of the future! YOUR ROLE Although no two days at Accenture are the same, as an Instructional Designer Senior Analyst in our T&O practice , a typical day might include: Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology. Help develop standards and templates for the proposed learning solution. Create effective training materials mapping the client's needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets , and performance support materials. Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes. Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully. Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations. Perform quality checks on the training deliverables to meet the standard quality benchmarks. Bring your best skills forward to excel in the role: Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry. Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools . An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence . Possess excellent interpersonal and writing skills with a strong business acumen . Qualifications YOUR EXPERIENCE:Basic Qualifications Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:3-5 years in instructional design and content development with an understanding of training and design strategy Adept at gathering and understanding source content to create engaging courses based on the target audience Experience in applying proven learning methodologies and emerging technologies for adult learning OUR COMMITMENT TO YOU – You will enjoy: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Gracenote is the top provider of entertainment information, creating industry-leading databases of TV, movie, and music metadata for entertainment guides, applications and in-car entertainment. We are the leading supplier of TV and movie entertainment data. We supply data to entertainment platforms and devices. We are presently looking for an Enrichment Editor ROLE The Editor will be expected to research, gather and process TV programs and movies from studios, distributors, websites and related sources in a timely and accurate manner for entering into our internal database. Communication with broadcasters, content providers and other internal teams will be expected in order to secure all necessary editorial requirements. RESPONSIBILITIES : 1. Curate and rewrite synopses and create a content database for movies, shows, and episodes 2. Achieve and maintain high standards of quality and productivity for client satisfaction 3. Take up ad-hoc projects along with daily tasks, as and when required 4. Adapt to the in-house style guide rules and replicate them in the synopses 5. Keep abreast of the latest changes in the style guide 6. Proofread and edit content to ensure grammatical accuracy 7. Stay up-to-date with best practices in writing and grammar usage 8. Create new metadata records and/or enhance existing metadata for movies, TV programs and episodes 9. Investigate, confirm and document questionable program content through research from reliable sources 10. Work accurately in a fast-paced environment with stringent deadlines 11. Maintain accurate database information, ensuring all output conforms to strict broadcast quality standards, editorial policies and client service level agreements 12 Self-manage Key Performance Indicators on a daily basis 13 Identify cross-skilling opportunities to support other projects. SKILLS & EXPERIENCE: 1. Passionate about TV and movies and the latest programs. An interest in sports is also essential 2. Ability to write concise, snappy and what we call snackable content 3. Bachelor s Degree or equivalent work experience in Communications or Journalism 4. Excellent command over the English language, experience working with an editorial style guide and impeccable written and verbal skills 6. Exceptional command over English grammar, punctuation, and syntax 7. Experience using content management systems 8. Strong research, rephrasing and rewriting skills 9. Problem-solving mindset and willingness to take initiative while mitigating risks 10. Must understand and quickly adapt to new processes and training 11. Ability to work independently with excellent project and time management skills 12. Strong communication skills and ability to adjust to rapidly shifting deadlines while remaining detail-oriented 13. Ready to work in a 24/7 operation, including evening, night and weekend shifts 14. The role is hybrid, so they will be working partially from home which is in the same city as the Nielsen office they are employed with and partially from a Nielsen office / site. ABOUT THE TEAM Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the worlds hottest entertainment products and brands, which is also a global standard for music and video recognition which is supported by the largest source of entertainment data. Gracenote features descriptions of more than 200 million tracks, TV listings for 85+ countries, and statistics from 4, 500 sports leagues and competitions. By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas, and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work! Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen. com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen. com address. If youre unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Title: Senior Associate Scientific Writing Date: 12 Mar 2025 Location: Bangalore, KA, IN We are a technology led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers. We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below. Senior Associate Scientific Writing 1. Working with clients PM team to understand the project requirements, create content plan for the deliverable as per the target audience objective, provide solution for queries and work with internal cross functional teams and providing directions to graphic designing team in developing the creative elements such as images / visuals / interactivities / animations. 2. Understand the structure and flow of content to re organize the same for further use, as required. 3. Developing reviewing the scientific content for promotional literature and medico marketing solutions such as promotional emails, patient/physician brochures, newsletters, product/drug monographs, digital print channels, visual aids, websites, social medial channels etc 4. Developing innovative scientific content for physicians, pharmacists and patients on medicinal products, diagnostic devices, disease management guidelines, by leveraging their in depth understanding of medical/scientific content. 5. Project planning 6. Ensure that medical content delivered is rated high on depth, comprehensiveness, quality and timelines interfacing with clients on a regular basis. 7. Working knowledge on digital campaigns, creating content strategy defining multi channel tactics for these campaigns is a plus. Responsible to follow the best practices in the department regarding processes, communication (internal external), project management, documentation and technical requirements like language, grammar, stylization, content search, summarizing, data conflicts and referencing 8. Attention to detail in reviewing the scientific manuscripts in terms of scientific accuracy, referencing, language, communication tone as per target audience and the delivery channel. 9. Participate in assigned training programs and work on assignments as per requirement Participate in client calls as per project requirements Compliance to quality, confidentiality and security Adhere and follow quality systems, processes and policies Comply to training and specifications Quality Management Process Compliance to quality, confidentiality and security: 1. Adhere and follow quality systems, processes and policies 2. Comply to training and specifications Team Management Assisting and mentoring colleagues on the scientific formats required to review the documents Provide guidance and support to all team members on a project with regard to format, style, content, and compliance. Guide and mentor team members to ensure consistency and completeness of the project Provide peer review for colleagues in support of all documents Must Have: 1. Minimum 3 to 4 years of experience in pharmaceutical companies in pharma marketing. 2. Prior experience of minimum 3 years in content development reviewing for scientific accuracy, legal compliance for marketing collaterals/promotional writing, probably those with experience in writing the content for blogs, websites, advertisement industry. Experience in developing and reviewing promotional content is MANDATORY. 3. Understanding on medico legal regulatory review processes, Veeva Vault/ZINC systems is preferred. 4. Understanding of any specialty area of medicine (preferred) or an overall understanding of the medical field. 5. Quick analysis of the content structure/flow of any medical training/ marketing material 6. Strong flair and passion for writing. 7. Strong written and verbal communication/presentation skills. Perfect organization skills. 8. Passion for networking. 9. Being up to date with the latest technical/scientific developments and relating them to various projects. Good to have: Collaborate with clients and PM team to understand project requirements and create content plans. Guide graphic design for creative elements. Create, review, reorganize content as needed. Develop and review scientific content for promotional materials, ensuring accuracy and quality. Ideate and develop content for medical products and disease management. Plan projects and ensure timely delivery. Understand digital campaigns and create content strategies. Follow best practices, maintain high standards, and mentor team members. Participate in training and adhere to quality and compliance guidelines. Develop and review scientific content for marketing and promotional materials, ensuring accuracy and legal compliance. Mandatory experience in promotional content development. Preferred knowledge of medico legal regulatory review processes and systems like Veeva Vault/ZINC. Understanding of a medical specialty or general medical field. Ability to quickly analyze content structure. Strong writing, communication, and organizational skills. Passion for writing, networking, and staying updated with scientific developments. EQUAL OPPORTUNITY

Date Posted: 2025-03-05 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Pratt Whitney Canada is one of the world s leaders in the design, manufacture and service of aircraft engines powering commercial and regional airplanes, as well as general aviation aircraft and helicopters. Our strong reputation for highly skilled personnel (10,000 employees across the globe), our reliable engines and our exceptional aftermarket support service network attract customers from all over the world (over 190 countries). We are seeking Senior Associate Technical Publication Writers for the Enterprise Product Lifecycle Management (EPLM) Team to develop technical publications for complex aeronautics publications. The Technical Publications team is looking for big thinkers and team players who are ready to deliver game-changing performance. We are looking at creating a team of dynamic, highly motivated publication mavericks who want to be on a path to deliver an industry leading Quality product the first time. If you enjoy teamwork, challenges and meeting Customer Commitments on time all the time, then consider this your runway. Join an evolving organization where you can learn with the best and brightest minds and leaders who coach, mentor and empower people to create the future of aviation. We demand quality in all we do which is what cultivates our success in the Aerospace Industry. Responsibilities Responsible for maintaining/updating various Technical Publication manuals and the development of new and supplemental documents for current and future design projects. Review Special instructions prior to publishing to ensure Simplified Technical English guidelines are followed Maintain good records of technical publications production Maintain control of manual revision status Represent customer aftermarket needs within engineering organization Influence upstream organizations to standardize and align their tasks to ensure clear instructions for internal and external customers Gate keepers for accuracy of engineering changes that impact production and the field Gate keepers for completeness of documentation allowing the technical publication to be published Liaise with maintenance Subject Matter Experts (SMEs) to verify maintenance requirements Liaise with Project Engineers to support modification projects that require Instructions for Continued Airworthiness (ICAs) Knowledge, Skills and Abilities Work experience on Aircraft engine maintenance manuals, overhaul manuals, Engine manuals and Shop man uals Able to read and comprehend engineering drawings, wiring diagrams, change orders, assembly floor sheets and other approved sources Proficient with interactive electronic technical authoring languages and specifications such as XML, SGML. Must be able to read, comprehend and interpret Service Bulletins, Engine Manuals, Engineering Changes., AMM, CMM, and Airworthiness Directives. Able to translate complex OEM documentation into usable text for maintenance and operational manuals Familiar with S1000D, ATA 2200 and ATA100, and other aerospace publication specifications Familiar with common Engineering/Technical Authoring tools and computer applications such as Contenta, Catia Familiar with Adobe Professional, Microsoft Word, Excel and Outlook Knowledge of AECMA Simplified Technical English Experience in verification and validation of tech pubs desirable. Ability to effectively work with multiple engineering, supportability, and logistics disciplines to develop tech pubs. Must be a team player with the ability to work and communicate with proposal subject matter experts (mostly engineers). High level of English language proficiency in listening, speaking, reading and writing. Good communication skills (i.e., when speaking with engineers, maintenance SMEs or pilots, be able to interpret their requirements into usable text) Must have good organizational skills, be able to prioritize work, accurately perform duties with constant activity in the area and pay close attention to detail. Must be a self-starter requiring minimum supervision and perform with a degree of accuracy in the execution of job assignments. Must be able to work under pressure, relate to others and maintain flexibility with schedules of the department Flexible to be on call and work outside of regular working hours to address any customer request Be autonomous on daily complex duties Mentoring below level Minimal supervision Education, Experience and Certifications Bachelor s degree in Aeronautical or Mechanical Engineering, or equivalent discipline with 5+ years experience as a technical writer/editor in the aviation, aerospace, or defense field AME Mechanical stream minimum 2 Year field Experience and 2 Years of Technical publication experience Field Experience and experience in aerospace technical publications field will be an asset AME HA/JE Certification (Preferred) What is my role type: Full-time Required to work 10:00 AM to 19:00 PM IST TIME with an overlapping with EST shift May be requested to work overtime and weekends for special program need Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis. This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award. Work Location: New facility located in the North of Bengaluru RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Location: Bangalore, India Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Technical Publications - Senior Engineer Thales India Engineering Competency Center (ECC) in Bangalore is seeking a Senior Engineer - Technical Publications. In interface with Aviation Global Services (AGS) TechPubs organization and under the Senior Lead Engineer, your team will perform ATA compliant Technical Publications on Aerospace Products and Systems in compliance with company policies/procedure, assuring airworthiness / regulatory requirements. Qualifications: B.Tech in Electronics / Mechanical / Instrumentation engineering or equivalent with 5+ years of relevant experience. Higher qualifications of Post-graduation is desirable. Technical writer experience in Aerospace industry, producing common Industry Standard Technical Data, producing structured electronic manuals. Responsibilities: Produce aerospace System and Product documentations in compliance with standards and specific business rules. Develop and release Technical documents in accordance with the company policies/procedures, assuring airworthiness / regulatory requirements are met. Ensure technical documentation meeting established quality, customer standards, budget and schedule. Under the Senior Lead Engineer, work in a team environment with multiple participants within AGS TechPubs organization and possible multiple countries (India, US, France). Gather and analyze the released data technical information from different sources. Apply the engineering authoring rules. Skills experience: Must have strong experience within Aerospace industry, Civil Aviation Rules, Aircraft documentation, producing common industry standard technical data, and structured electronic manuals. Must be rigorous, organized, autonomous and proactive, and motivated by a position within a multidisciplinary team. Must have experience of interpreting engineering drawings, software and system level documentation Must have experience in using and producing documentations at System (AMM, AIPC, MP, IPD, FIM, TSM, AWD etc.) and Product level (CMM, ACMM, CMP etc.). Must have expertise in the industry standards ATA iSPEC 2200, S1000D, ASD-STE 100 Must have experience of computer skills including the use Microsoft office suite, ERP and Engineering BOM systems Must have experience of using TechData Editing tools in SGML, XML or other format (ADAM Author, PTC Arbortext, Notepad etc.) Must have experience of using TechData Managing tools (ADAM Manager or other) At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

About PhonePe Group: PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! About the Role: We are seeking a dynamic and experienced Content Writer for the Customer Experience organization. The content writer plays a pivotal role in influencing/delivering exceptional customer experiences across various touchpoints. From Help Center articles to chatbot scripts, agent responses, error screens, video scripts, and IVR prompts, the scope of the writer spans all formats of support content. Key Responsibilities: Content Strategy and Execution: Be the POC for the business unit, align and deliver top quality content to fulfill the org goals Develop and implement a cohesive content strategy for support materials across formats (Help Center, chatbot, agent scripts, video, IVR, etc.). Ensure consistency with brand voice, tone, and guidelines while catering to diverse customer needs. Create content designed for customer education, helping users understand and maximize the value of products and services Stakeholder Management: Collaborate with cross-functional teams (e.g.Product, Design, Strategy) to understand business requirements and align content deliverables. Manage expectations and communicate effectively with leadership and stakeholders. Customer-Centric Approach: Leverage insights from the customer support journey to craft content that addresses pain points and enhances the user experience. Advocate for the customers perspective in all content decisions. Data-Driven Decision Making: Analyze content performance metrics to identify trends and areas for improvement. Use data insights to refine strategies and address problem statements effectively. Required Qualifications: Minimum 2 years of experience in a content writer role. Preferably in a customer support or CX environment. Strong understanding of content management systems (CMS) and tools. Analytical skills with the ability to interpret data and identify actionable insights. Exceptional communication and stakeholder management skills. Experience working in a horizontal or matrixed organizational structure. Familiarity with customer support tools and platforms. - 5 days working ( Onsite) - Location - Bangalore PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

Skill required:Content Management - Content Moderation Designation:Management Level - New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do The Software and Platform vertical helps the world's leading platform companies accelerate, scale and improve their businesses as their most trusted, innovative, comprehensive and experienced partner. The Content Management team is responsible for organizing, categorizing and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client's terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client's terms of services is accurately identified and flagged for action in a timely manner. What are we looking for English Ability to work well in a team Adaptable and flexible Agility for quick learning Ability to meet deadlines Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic nature DUTIES AND RESPONSIBILITIES Your role requires following responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and make decisions/take actions as per client policies and guidelines Stay up to date with any changes on policies/process Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Engage in the well being activities Meet desired efficiency established by business SKILLS REQUIRED DEFINITION The following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Good comprehension, communication (verbal, written) skills is required to interpret content Add- any additional language requirement OTHER SKILLS Additional skills- Be a team player and value cohesiveness Be flexible to cater to changing business needs in a fast-paced environment Be aware of social trends, political situations, current affairs etc 0

Amazon s Offensive Content and Privacy (OCP) team s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon s digital and device ecosystem. The OCP team is looking for an experienced Program Specialist who is passionate about delivering exceptional customer experiences, both proactively and reactively, to prevent and/or recover a suboptimal experience. On a regular basis, you ll collaborate with our Legal, Public Relations, Content, and Business teams for input solving customer issues both in direct customer interactions and continuous improvement projects. You will also be involved in sensitive and confidential Alexa cases. A successful candidate will be comfortable working on flexible processes with ambiguity in a fast paced environment. You will have experience managing challenging projects across various stakeholders to completion, including problem definition and solution ideation. This role requires a strong understanding of regulatory requirements, different needs of customers, excellent communication skills, and the ability to work collaboratively across departments including multiple business and tech teams. Key job responsibilities Efficiently manage incoming cases or service requests from internal or external stakeholders Participate in the assessment and triage of privacy-related incidents and concerns on a global scale Prioritize and categorize cases based on urgency and impact, adhering to established protocols and SLAs Use specialized tooling to review, assess, and flag content for policy violations to mitigate further exposure Use specific tooling to craft and implement business rules to prevent identified policy violating content Continually examining data to identify trends, improvement opportunities and Capture the lessons learnt Coordinate with stakeholders to assign tasks and ensure timely completion of checklist items Monitor progress on checklists and escalate issues as needed to ensure compliance deadlines are met Collaborate with cross-functional teams, including engineering, legal, and compliance, to resolve complex issues and ensure compliance with privacy and content standards. About the team Amazon s Offensive Content and Privacy (OCP) team s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon s digital and device ecosystem. Bachelor s Degree and 3+ years of operations experience in a customer service environment; with success driving issue resolution, managing projects, and the ability to influence without direct authority Strong knowledge of regulatory requirements and industry best practices Ability to work independently, think critically and collaborate with cross-functional teams Proven ability to dig into the details of a system or process to solve customer problems A history of teamwork and willingness to roll up ones sleeves to get the job done. Strong interpersonal and communication skills, while working with varying audiences (for example, customers, support, technical engineers, developers, and executive level management) including the ability to lead difficult conversations Can adapt well to changing circumstances, direction, and strategy Ability to work flexible shifts including night shifts/weekends

Create content for a variety of communication purposes to strengthen and elevate IIMU s executive education brand voice, effectively attracting and engaging the target audience. Work closely with stakeholders to gather relevant data and information for content creation. Produce and edit original, creative, and high-quality content in different writing styles to meet diverse requirements. Ensure consistent visibility for executive education programs across social media platforms. Assist in creating marketing materials, presentations, and other written content. Collaborate with marketing teams to craft compelling stories and campaigns for executive education programs Stay informed about the latest trends and best practices in the executive education sector. Create high-quality, visually engaging promotional materials, including brochures, blog posts, video or podcast scripts, flyers, and digital assets, to showcase the brand s premium offerings. Who Should Apply Creative thinkers with storytelling skills, proficiency in Canva or Adobe Creative Cloud, and familiarity with SEO and analytics tools. General Qualifications for All Roles Proficiency in role-specific tools and skills. Excellent communication, teamwork, and time management abilities. Proactive and flexible approach to responsibilities.

Key Responsibilites Write clear marketing copy to promote our products/services Prepare well-structured drafts using Content Management Systems Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO /SMO guidelines to increase web traffic Promote content on social media Identify customers needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone) Update website content as needed Skills Requirement Proven work experience as a Content Writer, Copywriter or similar role Experience doing research using multiple sources Familiarity with web publications Excellent writing and editing skills in English Hands-on experience with Content Management Systems (e.g. WordPress) Ability to meet deadlines location: Gandhinagar

Technical Content writer As a member of the Marketing team at Paytm Money, your primary responsibility will be to create engaging communications. This includes Visual Storytelling, Blog Writing, Product Communications, and various related tasks. This role is entirely hands-on and execution-oriented, providing you with the chance to collaborate closely with the leadership team. If you possess a keen interest in Indian financial services and fintech products, and are committed to enhancing consumer experiences, this position is ideal for you. The ideal candidate will have a minimum of 4 years of experience and the ability to work independently. Expected Responsibilities: Develop persuasive and impactful communication strategies for new product initiatives and launches. Craft engaging narratives that effectively connect Paytm Money with its users across various visual media platforms. Generate captivating advertising copy for products and features aimed at enhancing user engagement and driving conversions. Design product communications for top-of-the-funnel marketing efforts, specifically tailored to attract and inform potential users. Facilitate communication efforts for existing users through feature marketing, product marketing, and newsletters. Collaborate closely within and across the Growth Team to support website content and blog development. Produce well-researched content on financial topics. Write articles that are credible, reliable, easily comprehensible, original, and distinct from existing online material. Thoroughly proofread and edit articles prior to publication. Submit completed work to editors for feedback and approval, incorporating any suggested revisions. Investigate industry-related trends and developments. Prepare well-organized articles utilizing Content Management Systems. Conduct basic keyword research and apply SEO best practices to enhance web traffic. Identify customer needs and content gaps, proposing new topics accordingly. Ensure consistency in style, fonts, images, and tone throughout all content. Update website content as necessary. Expected Skills: A commitment to prioritizing the needs of our users consistently - you will be tasked with directing our users towards the most suitable features that meet their requirements. Proficient communication skills that are straightforward, concise, and easily comprehensible. Effective ad copywriting that is both impactful and lasting. A passion for data, coupled with the capability to distill intricate figures into clearer insights. Familiarity with tools including Google Analytics, Search Console, Google Ad Manager, and WordPress. Competence in implementing communication campaigns with a minimalist approach.

We are seeking a skilled Senior Technical Writer to join the writing team that develops user documentation for the Application Networking and Security Division. The Application Networking and Security Division s mission is to deliver zero trust lateral security and application load balancing solutions to enterprises. Both solutions are fully integrated with VMware Cloud Foundation (VCF) private cloud so that enterprise IT can truly realize the benefits of a cloud operating model. Our growing portfolio includes distributed and gateway firewalls and an advanced threat (malware and ransomware) prevention solution, as well as the Avi load balancing portfolio, which includes local and global load balancers. Join us, and work in a dynamic, fast-paced environment that is making an impact on our customers around the world. You will work with a talented team of writers, developers and product designers to document products and solutions that prevent the next front page security breach. This Senior Technical Writer position provides a unique opportunity to develop and grow your documentation expertise in a security and load balancing product environment, while also having an impact on the product user experience through collaboration with product designers. About You You have a passion for learning about and understanding new technologies and you actively pursue information that helps customers succeed. When customers struggle, you listen and make improvements. You thrive in an execution-driven and collaborative environment, and possess diverse perspectives, ideas, and experiences. You enjoy building relationships with your peers in engineering and product management (among others) to enhance your knowledge of the product and its customers. You are an active user of the product that you are documenting, and your broad and deep view of the user experience makes you an excellent customer advocate. You understand the technical writing process, possess the technical expertise to explain complex technical concepts to an administrator audience, and have superb communication, leadership, and project planning skills. Key Activities/Responsibilities Collaborate with developers, product managers, and other writers to develop new and revise existing technical content (release notes, user and administration guides, on-screen text) in a fast-paced environment. Write for a range of customers, including new and experienced operators and administrators in the networking and security space. Research writing assignments using a variety of sources including functional specifications, product requirements documents, feature use, reviewing issues, analyzing customer feedback, and interviewing subject matter experts. Ensure compliance with documentation styles and standards. Work as part of a distributed, global team in a dynamic environment. Collaborate with other writing teams to develop comprehensive user documentation that spans different products. Develop technical documentation using DITA tools. Required Qualifications Excellent verbal and written communication skills. Strong knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Ability to learn complex concepts quickly and explain them with clarity and technical accuracy. Ability to establish rapport and working relationships with a variety of personalities. Strong logical reasoning and problem-solving skills. Demonstrated knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Detail-oriented with a high sense of responsibility for outcomes, and passion about the impact of what you develop. Self-motivated with the ability to work independently and cooperatively with others. Ability to remain calmly focused and persistent under pressure. Excellent time management skills. Highly dependable and flexible regarding work hours and critical coverage. Adept at structured documentation development and knowledgeable about DITA standards and best practices. B.A./B.S. in a Technical Discipline and/or English /Technical Communications and 5+ years of related work experience. Desired Qualifications Experience documenting networking, security and load balancer products. Technical Communications degree. Experience using Jira, Confluence, and working in an agile development environment. Experience developing how-to videos and illustrations. Screening A technical writing exam or submission of technical writing examples may be required as a part of the interview process. This opportunity is an in-office position. Prerequisites Location: This is an in-office role in Bangalore, India.

Sapiens is on the lookout for a Consultant - Technical Writer to become a key player in our Bangalore team. If you're a seasonedTec hnical Writer pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens Digital (R&D) division, for more information about it, click here: Job Description We are looking for an experienced Technical Writer to join our team and grow our customer focused services to new heights. As an ideal candidate, you must have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you should have a natural desire to help people understand things that are hard to understand. Roles & Responsibilities Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation Skills and Qualifications Bachelors degree in relevant technical field 3-5 years of industry experience as an effective Technical Writer Proven working experience in Atlassian tools like Jira and confluence Proven ability to quickly learn and understand complex topics Superior written and verbal communication skills, with a keen eye for detail Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content Proven working experience in technical writing of software documentation Excellent written skills in English Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Proven ability to handle multiple projects simultaneously, with an eye for prioritization Firm understanding of the systems development life cycle (SDLC) Determine the needs of end users of technical documentation Any Certification on Technical Writing Skills.

ROLE AND RESPONSIBILITIES As a Technical Writer, need to follow our style guides and create clear and concise information to help our customers. You will collaborate with fellow writers and internal business partners (such as GPS managers) to develop strategy and content. Participate in content management efforts, process development, and quality governance in support of team success, while working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. This position will be located in Bangalore, India. Essential duties and responsibilities include the following. Independently working on Technical Writing projects: ensure the projects are completed on time, objectives are defined, necessary planning activities (e.g., plan authoring, review, estimation of deliverables, milestones, validating and testing, reliability, and risk mitigation of documents). Ensure project results meet requirements and also ensure technical accuracy, quality, reliability, schedule. Serve as a subject matter expert for internal teams and business partners regarding editorial and quality control standards. Collaborate with manager and others within the organization to plan required quality checks to ensure materials are uptodate and revised as scheduled. Validate and manage processes to ensure material complies with standards and approval. Performs technical publications production duties using agile/ waterfall methodology: page composition and layout, illustration, and technical writing and editing. Develops clear written materials to support product development activities. Work crossfunctionally with SMEs to collect product information and specifications. Collects and organizes technical information and product images, and coordinates layout for publication. Adheres to established terminology, style and editorial quality standards. Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to quality material development. Report on document quality metrics/targets and collaborate with managers to analyze operational effectiveness to meet quality standards. QUALIFICATIONS AND EDUCATION REQUIREMENTS Bachelor's Degree and certification in in Technical writing, master's Degree (preferred) and 3 - 5 years working in a technical writing role with responsibility for endtoend development of documentation for a technical audience. Must be able to prioritize and complete multiple tasks and follow through with team members to achieve group and individual goals. Highly organized and detailedoriented. Ability to build and maintain positive and productive interdepartmental working relationships. Ability to influence team members and stakeholders on change management. Understanding of DITA/XML Have an understanding of technical certification methods for global audiences. Must be flexible and possess outstanding decisionmaking skills. Excellent verbal, written and interpersonal communication skills; ability to work cross functionally, maintain, and regularly update multiple project schedules. Must be a quick learner, selfstarter and have the ability to work with minimal supervision in a fastpaced, hightech environment. TOOL KNOWLEDGE DITA/XML Adobe FrameMaker ArbotText Editor SnagIT MS Word MS PowerPoint MadCap Flare Years of Experience: 2 - 4 Years

Job Title Content Developer, Medical (Hybrid) Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work. Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students lives. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. Content Developers for Kaplan are intelligent, resourceful experts who create materials that are high-quality, accurate, and effective; they are equally expert in enhancing those qualities in the work of others through attentive editing and feedback. They should be excited to work closely with similarly-talented colleagues within their own team and on adjacent, cross-functional teams such as Publishing, Learning Science, and Media Production to develop and improve top-quality products and highly engaging instruction and assessment materials across many media and delivery channels. Competitive candidates will be able to demonstrate mastery on the USMLE. Responsibilities Create accurate, excellent, audience-appropriate content materials, paying close attention to details and directions. Use style guides, processes for formatting and submission, and any other training provided for individual projects and for your work in general. Stay current on med program subject matter and expand expertise to new subjects as the need arises for new product types. Communicate with your manager and your team early and often, using communication and tooling protocols for each project. Give, receive, and consistently act on feedback. Incorporate feedback and training not just into individual projects at hand, but into your ongoing skillset as a developer, editor, and designer. Hybrid Schedule: 3 days remote / 2 days in office 30-day notification period preferred Minimum Qualifications Bachelor of Medicine, Bachelor of Surgery (MBBS) Medical content creation experience of 3+ years required Relevant work experience in education, product development, or a related field In-depth USMLE knowledge essential Adequate knowledge of English (written and verbal communication) Experience writing, editing, or producing in an academic, professional, or educational context High level of comfort working collaboratively as part of a multi-functional team Dependable and clear communicator Distinctly strong attention to detail Strong accountability and ownership of responsibilities Ability to manage delivery expectations and meet deadlines Excellent multi-tasking, prioritization, and problem-solving skills Highly qualified candidates have a strong interest and experience in: Education and instruction developing content in multiple media types (print, visual audiovisual, and web-based) initiating and completing high-quality projects modern product design and development collaborative creativity and innovation learning and experimenting with new design principles and technological tools continuously improving the student experience #LI-RS1 #LI-Remote Location Bangalore, KA, India Additional Locations Employee Type Employee Job Functional Area Content/Material Creation Business Unit 00092 Kaplan Health At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here . Diversity & Inclusion Statement : Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here . Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws.

Conduct technical deep-dive sessions with IAM Engineers and proactively engage subject matter resources to address any gaps between functionality and documentation Develop, write, and update clear, concise, structured user guides, quick start guides, FAQs, release notes, and other learning and help content for multiple products. Review, edit, and/or re-write material prepared by other writers on an ongoing basis to keep documentation up to date and to our current standard. Proactively identify and address documentation needs as well as ensure the quality, discoverability, and accuracy of the content you create and develop. Regularly communicate with product, support, engineering, and other teams about product features, status, and documentation needs. Organize materials and complete writing assignments according to set standards regarding order, clarity, conciseness, style, terminology, grammar, punctuation, and spelling. Contribute to tools and processes that make documentation more accessible, efficient, scalable, and collaborative. Work with other writers, editors, and engineers in multiple levels of the IAM organization to help each other learn and grow, and ultimately deliver the best possible product Skills and attributes for success Strong written and verbal communication skills Experience with IAM or other authentication and authorization technologies Familiarity with using and following a style guide Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience working directly with engineering teams A proactive and open-minded attitude to resolving problems and delivering results To qualify for the role you must have Bachelors Degree in Computer Science, Engineering, IT, or equivalent work experience A minimum of 3 years of experience as a technical writer Previous experience in a global corporate IT environment Ideally, you ll also have Experience in Information Security Experience as a Business Analyst Familiarity with ITIL would be advantageous

Visa s Corporate IT group has embarked on a major transformational journey. We will not follow the traditional IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged (and loved) platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale. Job Description and Responsibilities Works closely with subject matter experts, engineers, developers, and product marketing team to create scripts for video tutorials, infographics, screenshot markups, and User Experience (UX) and User Interface (UI) copy updates. Update, edit, and proofread written materials such as product manuals, user manuals, how-to guides, and FAQs. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage. Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration. Develop content in alternative media forms for maximum usability, with consistent voice across all documentation. May serve on quality design, product development, or user experience teams. Basic Qualifications Associate: Minimum of 6 months of work experience or a Bachelors Degree Preferred Qualifications Bachelors degree, OR 1+ years of relevant work experience. Proven ability to quickly learn and understand complex subject matter. Experience in writing documentation and procedure manuals for various audiences. Superb written communication skills, with a keen eye for detail. Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content. Ability to handle multiple projects simultaneously. Preferred skills and qualifications Bachelor s degree (or equivalent) in journalism, communications, or relevant technical field. Firm understanding of SDLC (systems development lifecycle). Previous experience in software development. Professional certification (ex: Society for Technical Communication). Technical writing or related experience. Experience with writing technical documentation based on technical project artifacts and interactions with Subject Matter Experts, including system architects and senior software engineers. Strong knowledge of the structure and content of the English language including the rules of composition and grammar. Strong customer service, analytical, research, interpersonal and problem-solving skills required. Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills. Demonstrated ability to absorb, analyze, and understand new information, technologies, and practices quickly. Proven business processes analysis skills - gathering business requirements, analyzing systems impacts, accurately capturing system requirements and specifications. Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, Teams, and SharePoint. Experience with XML documentation tools and profiling, XML editing tools (Arbortext Editor, Oxygen XML, or similar) and document repositories (Documentum, SDL Tridion, or similar), DITA experience preferred. Familiarity with Web design tools (SharePoint Designer and Workflow) preferred. Experience with graphics editing software such as Illustrator, Photoshop, or PaintShop Pro preferred. Experience with advanced authoring software such as Acrobat. Familiarity with Atlassian products (JIRA, Confluence) is a plus. Knowledgeable with Visa systems or applications is a plus. Familiarity with API documentation is a plus.

Visa s Corporate IT group has embarked on a major transformational journey. We will not follow the traditional IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged (and loved) platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale. Responsibilities Works closely with subject matter experts, engineers, developers, and product marketing team to create scripts for video tutorials, infographics, screenshot markups, and User Experience (UX) and User Interface (UI) copy updates. Update, edit, and proofread written materials such as product manuals, user manuals, how-to guides, and FAQs. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage. Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration. Develop content in alternative media forms for maximum usability, with consistent voice across all documentation. May serve on quality design, product development, or user experience teams. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications Proven ability to quickly learn and understand complex subject matter. Experience in writing documentation and procedure manuals for various audiences. Superb written communication skills, with a keen eye for detail. Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content. Ability to handle multiple projects simultaneously. Bachelor s degree (or equivalent) in journalism, communications, or relevant technical field. Firm understanding of SDLC (systems development lifecycle). Previous experience in software development. Professional certification (ex: Society for Technical Communication). Technical writing or related experience. Experience with writing technical documentation based on technical project artifacts and interactions with Subject Matter Experts, including system architects and senior software engineers. Strong knowledge of the structure and content of the English language including the rules of composition and grammar. Strong customer service, analytical, research, interpersonal and problem-solving skills required. Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills. Demonstrated ability to absorb, analyze, and understand new information, technologies, and practices quickly. Proven business processes analysis skills - gathering business requirements, analyzing systems impacts, accurately capturing system requirements and specifications. Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, Teams, and SharePoint. Experience with XML documentation tools and profiling, XML editing tools (Arbortext Editor, Oxygen XML, or similar) and document repositories (Documentum, SDL Tridion, or similar), DITA experience preferred. Familiarity with Web design tools (SharePoint Designer and Workflow) preferred. Experience with graphics editing software such as Illustrator, Photoshop, or PaintShop Pro preferred. Experience with advanced authoring software such as Acrobat. Familiarity with Atlassian products (JIRA, Confluence) is a plus. Knowledgeable with Visa systems or applications is a plus. Familiarity with API documentation is a plus.

Job Title: Content Creator Summary : The Content Creator is responsible for developing and executing content marketing campaigns that engage and attract the target audience. The ideal candidate will have a strong understanding of content marketing best practices, as well as the ability to create high-quality, original content. Responsibilities : Develop and execute content marketing campaigns that align with the company's overall marketing goals Collaborate with global teams to design, develop, and deploy training programs tailored to different global markets, addressing diverse learning needs and preferences. Create high-quality, original content, including blog posts, articles, infographics, videos, and social media posts Design and develop engaging learning content, e-learning, Certifications, webinars, and training materials. Research and identify relevant topics and keywords for content creation Optimize content for search engines and social media platforms Promote content through social media and other channels to attract Developer community towards Apigee Track and analyze content performance and make adjustments as needed Stay up-to-date on the latest content requirement based on the feedback from internal teams Offer editorial, creative, and technical support for the learning content, ensuring consistency and quality. Facilitate training sessions and workshops as required, bringing the designed learning experiences to life Stay updated on the latest trends and best practices within the training and development industry. Qualifications : Bachelors degree in Learning Design, instructional design, or a related field OR equivalent professional experience In depth knowledge of and minimum 3 years experience in instructional design practices (ADDIE etc.), Content & learning design English - B2 or above certified for non-natives Exceptional communication skills, both written and verbal, with the ability to articulate messages to diverse audiences and a strong editing and proofreading aptitude. Ability to create engaging and visually appealing content Experience with content management systems (CMS) and social media platforms Ability to work independently and as part of a team

Key Responsibilities: Develop interactive eLearning modules using Articulate Storyline 360. Create dynamic graphics and animations with Adobe Creative Suite, Vyond, and After Effects. Collaborate with subject matter experts and manage projects to meet deadlines. Qualifications: Proven 3-4 years experience in eLearning development and multimedia design. Strong portfolio showcasing interactive courses and visual assets. Excellent project management and communication skills.

Date Posted: 2025-03-05 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Pratt Whitney is working to once again transform the future of flight designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we re seeking the people to drive it. So, calling all curious. Come ready to explore and you ll find a place where your talent takes flight beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that s evolving fast to the future. At Pratt Whitney, the difference you make is on display every day - Just look up ! Are you ready to go beyond Position Overview: The Principal Specialist Technical Publications - Service Bulletins is responsible for the creation, review, and revision of service bulletins (SBs) for aero engine systems, components, and maintenance procedures. This role involves writing clear and concise technical documentation, creating illustrations, collaborating with Customer engineering teams to ensure accuracy, and performing reviews to guarantee that the service bulletins meet all safety, operational, and regulatory standards. They will also provide critical feedback to ensure the quality and integrity of published materials. Key Responsibilities: Authoring and Reviewing Service Bulletins (SBs): Create, write, and update service bulletins for aero engines and related components, ensuring the content is technically accurate, actionable, and compliant with regulatory requirements. Review draft service bulletins created by other teams for technical accuracy, clarity, and consistency, ensuring they meet all internal standards and external regulatory requirements. Work with engineers and subject matter experts to gather detailed technical data and provide clear instructions for maintenance, repairs, modifications, and troubleshooting of aero engines. Collaboration and Coordination: Collaborate with customer engineering, design, and other stakeholders to fully understand engine system issues, failures, and modifications necessary for service bulletins. Quality Control and Documentation: Review technical content for correctness, consistency, and clarity before publication, ensuring the service bulletins comply with aviation industry standards, best practices, and company guidelines. Assist in establishing and maintaining templates and standards for service bulletin documentation to ensure consistency in format, terminology, and style. Continuous Improvement: Identify and propose improvements to the service bulletin creation and review process, increasing efficiency and document quality. Act as a technical point of contact for any service bulletin-related inquiries, providing expert guidance and support when necessary. Qualifications: Education: Bachelor s degree in Aerospace Engineering, Mechanical Engineering, or a related technical field. Equivalent work experience may be considered. Experience: 10+ years of experience in aerospace engineering, technical publications, or related fields, with a focus on aero engines. Experience in writing and reviewing service bulletins, technical documentation, or similar engineering content for the aerospace industry. Knowledge of aero engine systems, maintenance practices, and relevant aviation regulations (FAA, EASA, etc.). Skills Competencies: Strong technical writing skills with the ability to convey complex concepts in a clear, concise, and accessible format. Ability to review and assess technical documents for accuracy, clarity, and consistency. In-depth knowledge of aero engine systems, maintenance procedures, failure analysis and standards like ATA, S1000D and Simplified Technical English Familiarity with aerospace industry regulations, including FAA and EASA standards. Proficient in the use of technical documentation software (e.g., MS Office, Adobe Acrobat, etc.) and document management systems. Strong organizational and project management skills, with the ability to handle multiple tasks and meet deadlines. Excellent communication and interpersonal skills to collaborate with cross-functional teams and external stakeholders. Knowledge on creation and revision of Engine Manuals, Illustrated Parts Catalogue would be preferred Additional Information: This role requires a high level of attention to detail, technical expertise, and the ability to communicate effectively with various stakeholders in the aerospace industry. They will contribute directly to the safety and operational efficiency of aero engines, ensuring the highest standards in documentation and compliance are met. What is my role type In addition to transforming the future of flight, we are also transforming how and where we work. We ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis. This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award. RTX adheres to the principles of equal employment. 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