Jr Manager- Quality

Job Description

Manage quality dept manpower, reduce rejections, IATF documentation, Customer coordination,Responsibilities: Manpower Management: Oversee the daily operations and workload distribution within the Quality Department. Assist in the recruitment, training, and performance evaluation of quality personnel. Develop and maintain work schedules to ensure adequate staffing levels. Foster a positive and productive work environment. Monitor and report on team performance metrics. Rejection Reduction: Analyze rejection data to identify root causes and implement corrective and preventive actions (CAPA). Develop and implement process improvement strategies to minimize defects and rejections. Conduct internal audits and process reviews to ensure compliance with quality standards. Utilize statistical process control (SPC) and other quality tools to monitor and improve process capability. Drive and support continuous improvement projects. IATF Documentation: Maintain and update IATF 16949 documentation, including procedures, work instructions, and records. Ensure compliance with IATF 16949 requirements during internal and external audits. Assist in the preparation and submission of quality reports and documentation. Manage and control document revisions and distribution. Ensure that all quality records are maintained accurately and are easily retrievable. Customer Coordination: Serve as a primary point of contact for customer quality-related inquiries and concerns. Coordinate customer audits and visits. Address customer complaints and implement effective solutions. Maintain regular communication with customers to provide updates on quality performance and issues. Ensure customer specific requirements are met. Manage and track customer feedback.