Junior IT Administrator

Job Description

As a Junior IT Administrator*, you will be the first responder to day-to-day tech hiccups, ensuring our developers, designers, and teams have a seamless technical environment. While you don t need prior professional experience, you must bring a hunger to learn, a logical approach to problem-solving, and a love for all things hardware, systems, and support.Key Responsibilities* Access and Password management, including enforcing policies for secure credentials. Implement and maintain Access Control Management systems to ensure proper authorization and secure access to systems and data. Manage Password Management tools and practices, supporting secure credential lifecycle and compliance. Serve as the first line of IT support for all internal technical queries hardware, software, and network-related. Configure, install, and maintain laptops, desktops, workstations, printers, and mobile devices. Provide tech support for onboarding and offboarding system provisioning, credential management, and access control. Assist with network configuration and basic troubleshooting (Wi-Fi, LAN, IPs, etc). Ensure antivirus and system updates are applied regularly across all endpoints. Help maintain and audit IT inventory, software licenses, and asset tagging. Coordinate with external vendors for hardware servicing and procurement. Assist in setting up conference rooms, AV equipment, and internal events as required. Support the IT team in internal security best practices, backup processes, and infrastructure health. Required Skills and Qualifications*Must-Haves:* Bachelor s degree in Computer Science, Information Technology, or related discipline. Basic understanding of OS platforms Windows, macOS, and Linux. Familiarity with networking concepts (IP, DNS, DHCP) and troubleshooting. Excellent communication and documentation skills. Passionate about IT infrastructure, eager to build a career in system administration. Nice-to-Have:* Exposure to tools like Google Workspace, MDM solutions, remote desktop tools, and IT ticketing systems. Certifications like CompTIA A+/N+, CCNA, or Microsoft Fundamentals.