Job Description

Domain, SSL, payment gateway and email Management (Registration, Renewal). Collecting requirements/updating from Clients in both website and Desktop applications. Complete detailed reports listing requests for technical assistance. Providing client support to solve issues in both Website and Desktop applications. Act as the initial point of contact for domain or website related concerns from clients. Invoice generation for clients and follow up. Plesk and C-panel management. Maintain a working log detailing updates, as well as the date of completion. Skills Required: Ability to prioritize and manage several milestones and tasks efficiently Comfortable working in and assisting others through company help desk software s. Time-management skills and the ability to establish reasonable and attainable deadlines.