Project Planning and Execution: Define project scope, objectives, timelines, and deliverables. Develop detailed project plans and manage resource allocation. Monitor and track project progress, ensuring timely delivery within scope and budget. Client Engagement: Serve as the primary point of contact for clients throughout the project lifecycle. Provide regular updates and reports to clients on project status and key milestones. Identify opportunities for process improvement and cost savings. Stakeholder Management: Coordinate with internal teams and customers to ensure project alignment. Manage communication between stakeholders to resolve issues and ensure project success. Risk Management: Identify potential risks and develop mitigation strategies. Proactively address challenges and roadblocks to keep projects on track. Reporting and Documentation: Maintain comprehensive project documentation. Generate reports and dashboards to communicate project performance metrics. Prepare detailed reports and presentations on team s performance metrics, progress, and outcomes. Managing implementation of advanced modules like Expert Decking, Auto Stow Prime Route, ASC Scheduler, Horizontal Transport Scheduler, etc. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Job Title: Managed Services Application EDI Engineer Position Summary: The Kaleris Managed Services Application EDI Engineer plays a critical role in providing expert consulting, troubleshooting, and configuration support to customers utilizing the Kaleris Terminal Operating System (TOS). This position involves delivering IT and operational support, closely monitoring system health and performance, configuring and managing EDI integrations, and proactively addressing potential issues to ensure optimal system functionality. Key Responsibilities: Monitor and diagnose the performance of N4 TOS software and associated systems. Configure, deploy, and troubleshoot EDI messages within the Kaleris TOS environment. Onboard new EDI trading partners and ensure seamless integration. Research and resolve real-time EDI errors to facilitate uninterrupted message processing. Consult with customers to troubleshoot and resolve software-related issues. Review and administer customer software setups and configurations, ensuring adherence to best practices. Respond to and resolve customer inquiries in accordance with Service Level Agreements (SLAs), maintaining high service standards. Standby for critical P1 incidents, with availability to work weekends or shifts as necessary to support customers 24/7. Qualifications: Bachelor s degree or relevant college qualification. Minimum of 5 years of experience managing enterprise software applications and EDI integrations. Strong expertise in both U.S. (ANSI X12) and UN (EDIFACT) EDI formats, including transaction sets such as BAPLIE, COPARN, COPRAR, 315 (UN/EDIFACT), and 214, 310, 322, 404 (ANSI X12). In-depth technical expertise with a proven ability to troubleshoot software and EDI incidents effectively. Highly self-motivated with strong attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks effectively in high-pressure environments. Strong customer service orientation with a commitment to client satisfaction. Knowledge, Skills, and Abilities: Experience in the maritime or logistics industry is highly desirable. Familiarity with Kaleris Terminal Operating System (TOS) is a significant advantage. Experience working in distributed, virtual teams with effective collaboration skills. Positive attitude and strong work ethic, with a commitment to excellence. Professional demeanour, strong communication skills, and ability to interact with customers. Effective verbal and written communication abilities. Excellent organizational and multitasking skills. Outstanding customer service and follow-up skills, promoting strong customer relationships. Strong listening skills to understand customer needs and concerns. Demonstrated ability to meet deadlines and complete tasks efficiently. Exhibits high energy and enthusiasm in professional endeavours. Ability to work effectively in a team environment and follow instructions accurately. Multilingual capabilities are a plus. This role is ideal for a dedicated IT professional looking to support Kaleris customers by ensuring the reliability and performance of critical software and EDI systems in a fast-paced, customer-centric Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: At Kaleris, we are dedicated to solving the most complex challenges in the global ocean supply chain. As both technology innovators and industry experts, we are deeply integrated into our customers operations. We are seeking a highly skilled Business Intelligence (BI) Engineer to deliver cutting-edge BI and Smart Apps solutions to our global customer base. The ideal candidate will possess strong analytical capabilities, a deep understanding of data analysis, mathematics, and statistics, and a passion for leveraging machine learning to uncover insights that optimize customer operations. Key Responsibilities: Deploy, configure, customize, and maintain cloud-based Business Intelligence (BI) and Smart Apps solutions for a diverse global customer base. Deliver planned and ad-hoc data-driven insights to support various customer projects. Design and implement data visualizations to present insights effectively. Develop customer-specific reports, dashboards, and applications using tools such as Power BI . Generate reports using Crystal Reports and iReports to meet customer needs. Propose and implement data-driven solutions to address complex business challenges. Collaborate closely with engineering, product development, and customer-facing teams to ensure seamless solution delivery. Analyze large datasets to identify trends and patterns that drive business improvements. Integrate data from multiple sources to provide comprehensive, actionable insights. Facilitate workshops and discussions with customers to identify needs and refine solutions. Qualifications: Over 6 years of experience in databases, ETL , data streaming to the cloud, and data visualization. Proficiency in Microsoft Power BI and experience building advanced reports and dashboards. Experience with Kafka , Pentaho Kettle , and Azure Synapse Analytics . Familiarity with Kaleris N4 and Kaleris XPS is highly advantageous. A solid understanding of machine learning and/or operations research is preferred. Expertise in R, SQL, Python ; familiarity with Scala, Java, or C++ is a plus. Strong analytical skills and business acumen to interpret data and provide actionable insights. Advanced math skills, including statistics and algebra . Proven problem-solving abilities, with the capability to develop innovative solutions. Excellent verbal and written communication skills, with experience presenting complex data insights clearly and effectively. Bachelors degree in Computer Science , Engineering , or a related field; a graduate degree in Data Science or another quantitative discipline is preferred. Willingness to travel up to 25% to customer sites worldwide. This role is ideal for a proactive, data-driven professional passionate about leveraging advanced BI solutions to drive value for a global customer base while contributing to the strategic growth of Kaleris. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Title: Technical Writer Type of Work: Full-time Location: India Reports to: Senior Manager, Tech Documentation Position Level: About the Role As a Technical Writer, you will collaborate closely with engineers, product managers, and the UX team in an Agile environment to create documentation for critical software solutions and services tailored for terminals, vessels, carriers, and inland freight operators. Responsibilities Write clear, concise, and easy-to-understand release notes, user manuals and installation guides. Create, maintain, and improve the API reference documentation Work closely with development teams, product managers, and subject matter experts to gather technical information Provide UI text (tooltips, labels, error messages, etc.) to our UX and engineering teams Collaborate with our team of writers to develop creative solutions for communicating complex content. Requirements 2 - 4 years of experience in writing technical documentation Strong technical aptitude, ability to analyze and research technical concepts Experience in writing release notes, creating and updating user guides and technical documentation Experience with MadCap Flare, Swagger Editor, and Microsoft GitHub. Exceptional written and verbal communication skills, with strong command of English A strong sense of ownership and results-oriented approach to work A plus: Experience with either supply chain management or marine terminal operations Exposure to API documentation processes Experience working with internal sources such as Salesforce, JIRA, and Confluence Working knowledge of content-development life cycle and AGILE processes About Kaleris Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. Benefits & Compensation Competitive compensation package Medical Insurance Life/AD&D (paid for by Kaleris) Paid Time Off (Flex PTO, parental leave, volunteering time off) Broadband Allowance, IT gadgets Allowance Tuition Reimbursement Employee Assistance Program Career growth and mentorship The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. We are an equal-opportunity employer and value diversity at Kaleris. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.