We are currently seeking a dedicated and service-oriented Patient Care Coordinator (Medical tourism)to join our teamThe Patient Care Coordinator will play a crucial role in facilitating the seamless experience of international patients seeking medical services in India The ideal candidate will have a strong understanding of healthcare systems, medical tourism process, excellent communication skills, and the ability to coordinate various aspects of medical travel for patientsResponsibilities:Patient Liaison:Act as the primary point of contact for international patients seeking medical servicesCommunicate with patients to understand their medical needs, preferences, and expectationsCoordination of Medical Services:Collaborate with medical facilities, physicians, and other healthcare professionals to arrange appointments, consultations, and medical proceduresEnsure timely and accurate scheduling of medical services based on patient requirementsLogistics Management:Coordinate travel arrangements, including flights, accommodations, and local transportation, for international patientsProvide detailed itineraries and logistical information to patients and their accompanying individualsCultural Sensitivity:Demonstrate cultural sensitivity and awareness to address the unique needs and preferences of international patientsProvide guidance on local customs, language assistance, and other cultural considerationsFinancial Coordination:Assist patients in understanding and managing financial aspects of medical services, including cost estimates, billing, and payment processesCollaborate with billing and finance departments to ensure transparency in financial transactionsDocumentation and Compliance:Maintain accurate and updated records of patient information, medical history, and travel detailsEnsure compliance with relevant regulations and standards in medical tourismCoordinate patient care from admission to discharge and follow up care with trusted bonding relationship with empathy and compassion