About KekaKeka is #1 in its segment and India's fastest-growing HR Tech platform. We are a product-led growth inspiration for the industry.We believe design is one of our key differentiating factors and we are looking for a product design team to build our next leg of a 10x growth trajectory. We are looking for people who love.As a Senior Product Designer at Keka, you willCreate and validate designs for complex problems and workflows through sketches, prototypes, and testing.Conduct user research, gather feedback, and analyze data to inform design decisions and drive product improvements.Work closely with cross-disciplinary teams including Product, Engineering and various Business teams to deliver delightful customer experiences.Effectively communicate design ideas and present conceptual modelsProactively stay in-sync with different teams for status and timeline of assigned projectsContribute to the Keka Design System and Design Patterns by coming up with new and innovativesolutions.Effectively mentor and inspire other designers. Reviewing their work and give constructive feedback.What we are looking forAt least 4 years of experience in product design roles with product orgsExperience owning the end-to-end design for a product and building for 0-1Enjoys working in a fast-paced start-up environment. Can take decisions fast.Can handle a few projects simultaneously.An outstanding portfolio showcasing in-depth knowledge in user experience, interaction, and visual/user interface design.Understands the business and how design can contribute to itCan ask the right questions and understand the user problems in depth. Has the ability to think like a user and form hypothesis based on situationExcellent communication and negotiation skills

Experience : 7 to 10 yearsLocation: Hyderabad - onsite About KekaImagine David fighting many Goliaths. Keka has been the bootstrapped David that beat the funded Goliaths with a strong product and zero marketing spend. Keka is now #1 in its segment and India's fastest-growing HR Tech platform. We are a product-led growth inspiration for the industry.We believe design is one of our key differentiating factors and we are looking for product designers, who want to transform workplaces for employees across globe and love finding simple solutions to complex problems. Join us and contribute to the next leg of 10x growth trajectory.As a Lead Product Designer at Keka, you willOwn the vision and strategy of multiple products within the Keka ecosystem and contribute directly to the roadmap planningGet hands-on and design for complex problems, better than anyone in the industryGather and understand data to define design strategies and drive best practices within the team. Be thorough with your work and convince team on design decisions.Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences.Strategize, develop, and extend the Keka Design System and Design Patterns by coming up with new and innovative solutionsActively take part in hiring the best talent required for the teamEffectively mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritising and breaking down complex projects into simpler tasks to ensure high speed and qualityWhat we are looking forAt least 6 years of experience in product design roles with product orgsExperience owning the end-to-end design for a product and building for 0-1Worked in and enjoys fast paced start-up environment. Can take decisions fast.An outstanding portfolio showcasing in-depth knowledge in user experience, interaction, and visual/user interface designUnderstands the business and how design can contribute to itCan ask the right questions and understand the user problems in depth. Has the ability to think like a user and form hypothesis based on situationExcellent communication and negotiation skillsExperience in leading/mentoring a team of designers would be a plusA good understanding of Frontend principles to guide the team from an engineering point of view

Job Description:We are looking for Product Adoption Specialist to join our Customer Success team to help our customers use Keka effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance. This will be an in-office position based in our office in Hyderbad. Responsibilities:Provide exceptional technical support to customers via various channels including phone, email, and chat.Troubleshoot product-related issues reported by customers and identify root causes.Document and track customer inquiries, issues, and resolutions using a ticketing system.Collaborate with cross-functional teams including Engineering and Product Management to resolve complex technical issues and provide faster resolutions .Perform software installations, upgrades, and configurations for customers as needed.Create and maintain support documentation, knowledge base articles, and FAQs.Conduct product training sessions for customers to enhance their understanding and usage of our products.Proactively identify trends in customer issues and work towards implementing preventative measures.Escalate critical issues to appropriate teams and follow up until resolution is achieved.Continuously strive to improve customer satisfaction and retention through exceptional support experiences.Focus on customer satisfaction and first-time resolution.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environmentBe a trusted advisor to our customers on issues related to Keka products and experience in a way that results in high customer satisfaction Requirements:A minimum of 1 year of experience in a technical support role, preferably within a B2B SaaS environment.Excellent interpersonal and communication skills, with the ability to clearly explain technical concepts to non-technical users.Strong problem-solving and analytical abilities, as well as a keen attention to detail.Self-motivated and able to work independently, as well as collaborate effectively with cross-functional teams.Bachelors degree in computer science, Information Technology, or a related field is preferred.Comfortable working in a fast-paced, dynamic environment with shifting priorities.Familiarity with support tools such as ticketing systems, remote access tools, and knowledge base platforms

SDR - Fresher About the Role:We're seeking a dynamic and results-driven Outbound Sales Development Representative (SDR) to actively seek new business opportunities, engage with potential customers, and drive revenue growth through outbound sales efforts. As an Outbound SDR, you will play a crucial role in identifying and qualifying leads, initiating contact with prospects, and nurturing relationships to drive sales conversions.Responsibilities:Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement.Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities.Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos.Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics.Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings.Create and maintain a database of prospective customers, including accurate records of interactions and lead status.Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency.Achieve and exceed individual and team-based sales targets and KPIs.Requirements:1-2 years of experience in Sales Development Representative or similar roles within a SAAS organization, with a focus on outbound sales efforts for the Indian Market.Proven track record of success in achieving and exceeding sales quotas/targets.Hands-on experience with various outbound prospecting techniques, including cold calling, emailing, and social outreach (LinkedIn, professional platforms).Proficiency in using CRM software (e.g., HubSpot) to manage leads, track activities, and measure performance.Strong understanding of sales performance metrics and the ability to leverage data insights to drive decision-making.Excellent communication and negotiation skills, with the ability to deliver engaging conversations and presentations.Ability to work autonomously in a fast-paced, results-oriented environment while maintaining high levels of productivity and accuracy.Proactive mindset with a focus on continuous learning and skill development.Join our dynamic outbound sales team and play a key role in driving revenue growth and customer acquisition. Apply now to be part of our exciting journey!

Our Engineering Team Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our Customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way. Skills Required 6+ years of strong programming experience on .NET platformProficient with Web application development we leverage ASP.NET MVC / Web APIExperience building applications leveraging Azure (or AWS) Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others) Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages Ability to prepare both high level and low-level design of the system Familiarity with TDD, CI/CD, GIT, DevOps Experience with microservices architecture Expectations Provide technical leadership and functional help working closely with team members Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS) Independently carry out the activities without much of guidance Create, understand, and validate design and estimates and be able to justify them Applies knowledge of principles and techniques to solve technical problems. Works closely with other functions to understand customer needs and to develop product roadmaps Strong troubleshooting and analytical skills and detail oriented Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories Should be able to design schema for enterprise level applications Should be able to apply design patterns Should be open to face new challenges and learn new technologies.Should be ready to create proof of concepts and explain the value created out of it.Responsible for Deliverables on timeExperience with debugging, performance profiling and optimization

Job Overview:We are seeking a highly skilled Principal Software Engineer with extensive experience in .NET Core technologies. The ideal candidate will have a strong background in designing and developing robust, scalable web applications and services, with a proven track record of leading architectural decisions and mentoring engineering teams. This role requires proficiency in creating web applications and collaborating with cross-functional teams to deliver high-quality software solutions.Key Responsibilities:Architectural Design: Lead the design and architecture of scalable and maintainable software solutions. Partner with other architects and managers to establish technical guidelines and standards.Web API Development: Develop and integrate Web APIs using .NET Core and .NET MVC, ensuring high performance and reliability.Software Development: Design and develop new features for future product releases and provide resolution for product defects.Collaboration: Work with cross-functional teams to coordinate development efforts, ensuring alignment with project goals and timelines.Code Quality: Participate in code reviews to mentor other engineers on best practices and promote adherence to coding standards.Technical Feasibility: Collaborate with Product teams to assess the feasibility of technical architectures and provide input on technical solutions.Innovation: Introduce and evaluate new technologies, build strong proof of concepts (POCs), and advocate for their adoption were beneficial.Troubleshooting: Troubleshoot complex production issues, conduct detailed root cause analysis (RCA), and implement effective solutions.Agile Participation: Engage in agile activities, including sprint planning and technical design reviews, contributing to the overall success of the development process.Required Skills: Proficiency in .NET/ .NET Core, C#, Web API, OOPS, SOLID principles &SQL Server. Solid understanding of design and architectural patterns, and microservices architecture. Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential. Preferred to have a strong understanding of Git branching strategies. Strong experience in architecting and building multi-threaded, distributed systems. Strong knowledge of data structures, algorithms, and designing for performance.