Role & responsibilities Sales Support: Assist the sales team with daily administrative tasks, including scheduling appointments, meetings, and travel arrangements. Order Management: Process customer orders, track order status, ensure on-time deliveries, and maintain accurate order documentation.Customer Relationship Management: Maintain strong relationships with existing customers, answering inquiries, providing product information, and resolving any issues related to orders or services.Sales Reporting: Assist in the creation of sales reports, track sales targets, monitor progress, and provide regular updates to the sales team and management.Communication: Serve as the point of contact for internal teams (such as marketing and finance) and customers to ensure clear communication and smooth workflow.Data Entry & Record-Keeping: Maintain accurate sales records in the CRM system, including updating customer details, sales data, and leads.Inventory Management: Collaborate with the inventory team to ensure that sales orders are fulfilled correctly and that stock levels are maintained.Sales Planning & Strategy: Assist in sales forecasting, market research, and coordinating promotional activities with the marketing team.Problem-Solving: Resolve customer complaints and sales-related issues in a professional and timely manner.Preferred candidate profile Qualification: B.E., Diploma or Technical background, Business Administration or Oil and Gas Management or related fieldsStrong communication and interpersonal skills.Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).Familiarity with CRM software Excellent organizational skills with the ability to manage multiple tasks simultaneously.Attention to detail and accuracy in data entry.Ability to work effectively in a fast-paced team environment.Basic understanding of sales processes and customer service.Previous experience in sales coordination or a related role is preferred.Perks and benefits Travel allowanceFood allowanceHealth InsuranceTerm InsuranceProvident Fund

Role & responsibilities Installation & Commissioning: Install, set up, and commission equipment or systems at customer sites, ensuring that they are fully operational and meet all specifications and requirements. Maintenance & Repair: Conduct routine maintenance, troubleshooting, and repair services to ensure equipment or systems operate efficiently and effectively. Respond to service requests promptly to resolve customer issues. Customer Support & Training: Provide on-site or remote technical support to customers. Train customers on the proper use and maintenance of equipment and systems to maximize performance and reduce the risk of malfunction. Problem Diagnosis & Troubleshooting: Perform diagnostic tests and troubleshoot technical issues with equipment or systems, using both analytical and hands-on skills to resolve problems quickly and effectively. Documentation & Reporting: Maintain detailed records of service activities, including repairs, installations, and maintenance tasks. Document all customer interactions, technical issues, and resolutions. Prepare service reports for management and clients. Upgrades & Modifications: Provide recommendations for system upgrades, replacements, or modifications to improve performance and reliability. Assist in implementing these changes, as needed. Collaboration with Cross-Functional Teams: Work with engineering, sales, and support teams to address complex technical issues or customer concerns and contribute to the development of improved products or services. Quality Assurance & Compliance: Ensure that all services are provided in accordance with industry standards, safety protocols, and regulatory requirements. Promote a culture of quality and safety in all service operations.Preferred candidate profile Experience: At least 2-3 years of experience as a Service Engineer, Field Service, Engineer, or in a similar technical support role. Experience with specific equipment or systems related to your industry is highly desirable. Ability to work effectively in a fast-paced team environment.Perks and benefits Travel allowanceFood AllowanceHealth InsuranceTerm InsuranceProvident Fund

Role & responsibilities Staff Supervision:Supervise, guide, and assist store employees in their daily tasks.Ensure staff is trained on products, customer service standards, and store procedures.Help with shift scheduling and manage daily attendance.Provide performance feedback and ensure a motivated team environment.Customer Service:Ensure customers receive excellent service throughout their shopping experience.Address customer inquiries, complaints, and returns professionally and promptly.Assist customers with product selections, recommendations, and provide expert knowledge of store items.Inventory Control:Monitor stock levels and reorder products as needed.Conduct regular stock checks and ensure proper storage and display of merchandise.Ensure that the store is well-stocked and well-organized, with all items on display and properly priced.Assist in managing stock rotations and keeping track of expired or damaged items.Store Operations:Assist with maintaining the cleanliness, orderliness, and visual appeal of the store.Oversee store opening and closing procedures, ensuring security measures are followed.Ensure store equipment and facilities are in good working condition.Follow company policies and ensure compliance with safety regulations and standards.Sales Support:Help drive sales through proactive engagement with customers and upselling products.Assist in managing store promotions, discounts, and marketing materials.Track and report on daily, weekly, and monthly sales and inventory levels to the Store Manager.Financial Responsibilities:Assist in managing cash handling, ensuring accurate transactions and deposits.Maintain proper records of sales and returns.Help the Store Manager in preparing financial reports and assisting with budgeting.Preferred candidate profile Proficiency with inventory management software Strong organizational and time-management skills.Excellent communication and interpersonal skills.Ability to work under pressure and handle multiple tasks simultaneously.Strong attention to detail and accuracy.Problem-solving and decision-making skills.Leadership and team management skills. Perks and benefits Travel AllowanceFood AllowanceHealth InsuranceTerm InsuranceProvident Fund

Role & responsibilities Strong Communication Skill & Ready to travel Identify potential customers who can use our products for their existing heating solutions. Managed and interpret customer requirements Persuade clients that a product or service will best satisfy their needs Negotiating tender and contract terms Generate Quotations for Proposed System Offering after-sales support services Regular follow-up and collection for payment Coordinate with Project Admin Team Analyzing Product Costs Vs sales Help customers to resolve ongoing problems. Plan & Visit Potential Clients Negotiating and closing sales by agreeing terms and conditions Record and maintained client contact data Coordinate with Project Team Meet Monthly Sales Targets Make technical presentations and demonstrating how a product will meet client needs Provide pre-sales technical assistance and product education Liaising with other members of the sales team and other technical experts Help in the design of custom-made products Team Working ability.Preferred candidate profile B.E., Diploma or Technical background Perks and benefits Health Insurance, Term Insurance, PF, Travel & food Allowance, Accommodation