Key Accounts Manager

Job Description

Position: Key Account Manager Company: CarDekho Group Base Location: Chennai Working Days: 6 (Monday to Saturday) Experience: 3 to 7 Years Role Overview: The Key Account Manager (KAM) will be responsible for driving sales, expanding the dealer network, and ensuring high dealer satisfaction. This role plays a key part in the growth and success of the organization by focusing on sales performance, operational efficiency, and dealer relationship management. Primary Responsibilities: New Dealer Acquisitions: Acquire new car and bike dealerships in the assigned region. Business Development: Generate business from car/bike dealers. Lead Management: Follow up on leads forwarded to dealerships, including hot and lost leads, to confirm bookings and sales. Test Drive Coordination: Follow up on scheduled test drives for customers. Revenue Collection: Manage revenue collection from dealerships and ensure timely payments. Dealer Issue Resolution: Act as the single point of contact for dealers and resolve operational challenges. Service Quality Checks: Conduct regular service audits to maintain CarDekhos quality standards at dealerships. Relationship Management: Build and maintain strong relationships with dealerships. Feedback and Continuous Improvement: Collect dealer feedback and implement strategies for service improvement. Required Competencies: Strong communication skills in English and the local language. Understanding of OEMs and car/bike dealership operations. Digital Marketing Exposure Experience in online marketing and lead generation. Ability to analyze data, generate reports, and track sales performance. Additional Information: Travel: Candidates must be open to travel across the assigned region. Ownership of a two-wheeler is mandatory for travel. (Daily travel allowances will be provided by the company.) Working Days: Monday to Saturday (6-day week). Compensation: 85% of the total CTC is fixed, while 15% is performance-based variable pay. Variables are credited monthly.