The Cluster Collection Manager is responsible for managing and overseeing the collection operations within a designated cluster of branches or territories. This role involves driving efficient collection strategies, ensuring compliance with company policies, and maintaining high levels of customer satisfaction while minimizing credit risk. The Cluster Collection Manager will lead a team of collection agents, monitor performance, and report on key metrics related to collections. Key Responsibilities:Team Leadership & Management:Lead, mentor, and manage a team of collection officers or agents within the assigned cluster.Set performance targets and monitor daily activities to ensure goals are achieved.Conduct regular training and coaching sessions to improve team performance.Oversee the performance of staff, providing feedback and conducting performance reviews.Collection Strategy Development & Implementation:Develop and implement effective collection strategies that align with company policies and objectives.Monitor the performance of collection activities, ensuring timely and effective follow-up on overdue accounts.Collaborate with senior management to refine and optimize collection processes.Customer Relationship Management:Maintain positive relationships with customers while ensuring that collection targets are met.Handle escalated customer complaints or concerns in a professional and effective manner.Ensure proper communication and negotiation skills are employed to facilitate resolution.Credit Risk Management:Ensure compliance with internal controls, credit risk policies, and legal regulations related to collections.Analyze overdue accounts and develop action plans for recovery.Identify potential risks and recommend preventative measures.Reporting & Analysis:Provide regular reports to senior management on collection performance, aging reports, recovery rates, and team progress.Use data and analytics to evaluate collection strategies and recommend improvements.Compliance & Regulatory Requirements:Ensure that all collection activities are carried out in compliance with relevant laws and regulations.Stay updated on changes in laws and regulations related to collections and debt recovery.Collaboration with Other Departments:Work closely with the finance, sales, and customer service teams to resolve outstanding issues and improve recovery efforts.Participate in cross-functional meetings to align on goals and strategies.

Kogta Financial is urgently looking for experienced and dynamic HR Professionals to lead our Talent Acquisition, Talent Management & HR Business Partner efforts across multiple locations. The ideal candidate will oversee the recruitment process, talent development, employee engagement, and performance management, ensuring alignment with the organization's strategic goals and values. Candidates from BFSI industry who can join immediately or short notice will only be entertained.Role & responsibilities Talent Acquisition :Collaborate with senior management to develop and implement recruitment strategies for the region.Source and screen candidates through various platforms, including job portals, social media, and internal databases.Conduct initial candidate assessments and interviews to ensure a strong cultural and skills fit.Coordinate with departments for interview scheduling and finalize hiring decisions.Oversee the entire recruitment process from job posting, CV screening, interview scheduling, to offer generation and onboarding.Maintain a talent pipeline to meet current and future hiring needs, ensuring the timely onboarding of quality candidates.Track and report recruitment metrics, analyzing trends to optimize recruitment strategies.Talent Management & Business HR:Partner with regional department heads to identify talent development needs and support succession planning.Assist in designing and implementing employee training and development programs.Monitor and track employee performance, provide coaching, and recommend interventions to enhance productivity.Support employee engagement initiatives, creating a positive and productive work environment.Facilitate retention strategies, including career growth opportunities, to ensure a high level of employee satisfaction and reduce turnover.Preferred candidate profile Strong knowledge of HR practices, with a focus on Talent Acquisition and Talent Management with minimum relevant experience of 2 years.Excellent communication, leadership, and interpersonal skills to build strong relationships across multiple teams.Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment.Proficient in MS Office (Excel, Word, PowerPoint) and HRIS systems.Strong experience in sourcing, screening, and hiring talent through job portals, social media, and other channels.Candidates from BFSI industry will be considered.Immediate or early joiner will be highly preferred.Knowledge of employee engagement, performance management, and talent development processes.Perks and benefits Handsome SalaryAttractive variableInsurance & Mediclaim

Would be responsible to achieve the sales target assigned. Handling the Team of Relationship Officers. New Client Acquisition Business generation of MSME Business. Responsible for individual team targets. Shall be responsible for sourcing, servicing, and disbursing the business and manage overdue collections. Taking care of team productivity and business. Team motivation/ training. Giving product training to existing and new hired team. Manage both internal external channel for business expansion development Coordination with other departments like Credit, Operations for processing of loan till final disbursement and ensure smooth servicing and operations. Shall be responsible for Overdue Collections Revenue generation process. What we re looking for: Relevant Experience of Sales and Collection (in Asset Finance products, LAP, Mortgages, Business Loans, etc.) from Banks/ NBFC /Financial Institutions. Must have knowledge and hands-on experience of retail sales. Good client servicing skills. Good financial, analytical and communication skills.

We are seeking a detail-oriented File Auditor to oversee and execute audit processes for Wheels MSME files . The ideal candidate will be responsible for conducting audits, identifying discrepancies, and ensuring compliance with internal policies and regulatory standards. This role involves liaising with department heads, managing audit teams, preparing reports, and maintaining audit records. Key Responsibilities: Audit Coordination Execution: Liaise with department heads to address audit-related issues. Plan and manage audits for Wheels MSME file reviews. Ensure adherence to company policies and regulatory guidelines. Reporting Analysis: Prepare and maintain monthly MIS reports for audit tracking. Identify key observations, issue audit findings to the auditee, and collect responses. Draft comprehensive audit reports summarizing key observations and corrective measures. Evaluate and assign scores to each audited file based on compliance and risk assessment. Team Management Process Improvement: Lead and guide the audit team, ensuring effective execution of audit plans. Recommend process improvements based on audit findings to enhance efficiency and compliance. Key Skills Qualifications: Educational Qualification: Bachelors degree in Finance, Accounting, Business Administration, or a related field. Experience: 1-3 Years of experience in file audits, internal audits, or risk management , preferably in financial services. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with audit tools and software. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to handle multiple audits and meet deadlines. Preferred Qualifications: Prior experience in auditing MSME and vehicle finance files . Knowledge of regulatory compliance and risk assessment .

Job Description Were Hiring! Tele Caller Executive Location: Jaipur Experience: 0-2 Years Qualifications: Pursuing Graduate / Graduate / Postgraduate Languages Required: Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language) About the Role: Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you! Key Responsibilities: Make outbound/inbound calls to potential and existing customers. Generate leads and contribute to business growth. Understand customer needs and provide appropriate solutions. Maintain professionalism and quality in service while achieving targets. Ensure smooth coordination with cross-functional teams. Escalate complex queries to the relevant department when necessary. Build strong customer relationships and enhance engagement. Participate in training programs to improve skills and performance. What We re Looking For: Prior experience in the financial industry will be an advantage. Strong listening and problem-solving skills. Ability to communicate fluently in Gujarati and Marathi (both preferred, but one regional language is mandatory). A positive, self-driven, and team-oriented attitude. Familiarity with CRM tools and customer engagement strategies. Why Join Us Competitive salary and performance-based incentives. Supportive and dynamic work environment. Opportunity to grow with one of the leading NBFCs.

Job Description Roles and Responsibilities -: The HR Business Partner will have the ultimate responsibility for effective people management of the aligned business unit, and will engage with business leaders to enable and impact business success. The role will ideate, conceptualize and implement the various HR initiatives, including workforce planning, employee engagement, learning and development, performance management, rewards and recognition, succession planning and policy review. The role will be responsible for enabling a strong handshake with the business to ensure the perpetuation of all major HR initiatives being rolled out centrally. Strongly partner with business to surface ground-level risks/ challenges being faced, and help devise solutions for the same Consult with managers to attract the right target set, develop and retain people to achieve their highest potential Partner with business on workforce planning, succession planning, and skills assessment and provide input on team structures, workforce planning, talent classification, training needs, career progressions etc. Review and analyse business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience Plan and manage both annual and mid-year processes which focus on performance management and talent development Work with business stakeholders to assess, create and implement innovative solutions for employee engagement initiatives Coordinate and align project plans, communication, and related efforts with HR and Corporate initiatives Develop and implement employee surveys and questionnaires, including analysis and action planning based on survey results Be abreast of latest trends in industry in terms of best-practices in HR processes and recommend improvements basis the same. Desired Candidate Profile Ability to influence and partner with different levels of the organization to achieve results Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative High project management skills, with ability to build and maintain a positive work environment across the network Excellent written, verbal communication, interpersonal skills Experience working in an entrepreneurial environment requiring strong multi-tasking abilities People from same domain will have an upper hand. A fair analytical skillset will be required to execute their responsibilties.

The Branch Credit Manager (BCM) for Home Loan and LAP is responsible for overseeing the credit approval process, managing the credit risk, and ensuring adherence to policies and procedures. They will evaluate loan applications, perform due diligence on property and applicant financials, and ensure that lending decisions are in line with company objectives.Key Responsibilities:Credit Assessment & Approval:Assess and evaluate loan applications for home loans and loan against property (LAP) based on the bank's credit policies and guidelines.Analyze borrowers financials, including income, credit history, and other relevant factors to determine their ability to repay.Review and approve/reject loan proposals after thorough credit risk evaluation.Evaluate property documents and appraise the value of the collateral to mitigate risks.Portfolio Management:Manage the home loan and LAP portfolio within the branch, ensuring healthy credit quality.Monitor loan disbursements and ensure timely repayments.Address any credit concerns or loan delinquencies in the portfolio, working closely with the collections team.Risk Management:Identify potential credit risks and take appropriate steps to minimize them.Ensure compliance with internal risk management policies and regulatory requirements.Maintain a robust process for monitoring and managing loan defaults, delinquency, and fraud.Customer Interaction:Act as a liaison between the bank and customers by resolving queries related to credit and loan products.Provide financial counseling and assist customers in understanding the terms and conditions of home loans and LAP.Documentation and Reporting:Ensure all required documents are collected and maintained as per regulatory and internal standards.Maintain accurate and up-to-date records of all credit applications and approvals.Prepare reports on the credit portfolio and submit them to senior management as needed.Team Collaboration:Collaborate with the branch sales and operations teams to support loan sales activities and to ensure a smooth loan approval process.Train and mentor junior credit officers and staff on loan products, credit assessment, and risk mitigation.Compliance and Audits:Ensure compliance with all regulatory requirements and internal audit processes.Assist in the preparation for external and internal audits and ensure all credit processes are followed.Product Knowledge & Market Research:Stay updated on market trends, customer preferences, and competitors' offerings in the home loan and LAP segments.Recommend improvements to credit policies and product offerings based on market insights.Experience:5-8 years of experience in credit management, with a focus on home loans, LAP, or mortgage products.Prior experience in credit underwriting and risk management is essential.Skills & Competencies:Strong analytical skills with the ability to assess credit risk.In-depth knowledge of home loan and LAP products, market trends, and regulatory guidelines.Excellent communication and negotiation skills to interact with customers and senior management.Ability to work under pressure and handle complex loan applications.Proficient in using banking software and MS Office Suite.

Job Title: Training ManagerLocation: Pune, Delhi, Indore, Ahmedabad, and JaipurDepartment: Learning & DevelopmentEmployment Type: Full-timeJob Summary: We are looking for a dynamic Training Manager to develop and oversee training programs. The ideal candidate will be responsible for designing, implementing, and evaluating training initiatives to enhance employee performance, compliance, and overall business growth.Job Description:-Develop and implement a comprehensive training strategy aligned with business goals.Organize refresher training programs across all locations.Develop and implement regular training schedules.Conduct training sessions for new and existing sales personnel.Collaborate with managers to assess training needs and plan sessions accordingly.Design and deliver effective training programs.Conduct seminars, workshops, and individual training sessions.Mentor and support new employees.Monitor and assess the effectiveness of training programs through post-training evaluations, assessments, and employee feedback.Work closely with business leaders and HR to address performance gaps.Monitor employee performance and response to training.Develop high-quality sales training programs focused on upselling and cross-selling.Requirements & Skills:-Proven experience as a trainer with a strong track record.In-depth understanding of effective training methodologies and tools.Willingness to stay updated on new corporate training techniques.Proficiency in MS Office (especially PowerPoint); familiarity with e-learning software is a plus.Excellent communication, presentation, and public speaking skills.Experience in developing team skills in customer service, language, and communication.Ability to track individual performance and assess training effectiveness.Strong written, communication, and interpersonal skills.Ability to maintain an updated curriculum database and training records.Utilize a mix of in-person, virtual, and e-learning methods for effective training delivery.Identify training needs across departments and design customized learning solutions.Design engaging training materials, including presentations, manuals, and e-learning modules.Qualifications & other Skills:Bachelors/Masters degree in HR, Finance, Business Administration, or related field.5+ years of experience in training & development, preferably in the BFSI/NBFC sector.Strong knowledge of NBFC regulations, financial products, and risk management.Hands-on experience with LMS (Learning Management System) and digital training tools.Why Join Us?Opportunity to contribute to a growing NBFC and shape its learning culture.Exposure to cutting-edge training methodologies and digital learning.Competitive salary and career growth opportunities.

The Divisional Collection Manager is responsible for managing and overseeing the collection operations within a designated Region of branches or territories. This role involves driving efficient collection strategies, ensuring compliance with company policies, and maintaining high levels of customer satisfaction while minimizing credit risk. The Divisional Collection Manager will lead a team of collection agents, monitor performance, and report on key metrics related to collections.Key Responsibilities:Team Leadership & Management:Lead, mentor, and manage a team of collection officers or agents within the assigned Region.Set performance targets and monitor daily activities to ensure goals are achieved.Conduct regular training and coaching sessions to improve team performance.Oversee the performance of staff, providing feedback and conducting performance reviews.Collection Strategy Development & Implementation:Develop and implement effective collection strategies that align with company policies and objectives.Monitor the performance of collection activities, ensuring timely and effective follow-up on overdue accounts.Collaborate with senior management to refine and optimize collection processes.Customer Relationship Management:Maintain positive relationships with customers while ensuring that collection targets are met.Handle escalated customer complaints or concerns in a professional and effective manner.Ensure proper communication and negotiation skills are employed to facilitate resolution.Credit Risk Management:Ensure compliance with internal controls, credit risk policies, and legal regulations related to collections.Analyze overdue accounts and develop action plans for recovery.Identify potential risks and recommend preventative measures.Reporting & Analysis:Provide regular reports to senior management on collection performance, aging reports, recovery rates, and team progress.Use data and analytics to evaluate collection strategies and recommend improvements.Compliance & Regulatory Requirements:Ensure that all collection activities are carried out in compliance with relevant laws and regulations.Stay updated on changes in laws and regulations related to collections and debt recovery.Collaboration with Other Departments:Work closely with the finance, sales, and customer service teams to resolve outstanding issues and improve recovery efforts.Participate in cross-functional meetings to align on goals and strategies.