Roles & Responsibilities:Handle the front desk and maintain visitor records.Manage administrative chores and organisational tasks.Managing the reception area, greeting and welcoming clients, customers and visitors courteously and professionally.Handling incoming and outgoing mail and packages.Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.Preferred skills and qualifications:Basic knowledge of Microsoft Office.Please Note- Looking for Immediate Joiners only.

IT AssociateKey responsibilities:• Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)• Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users• Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now• Assisting with the documentation of critical and routine technical procedures as well as end user literature• Troubleshoot video conference and telecommunications systems and support key users if required• Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration• Assist with hardware asset tracking and inventory management• Assist on projects in an operational capacity for both global and local initiativesYOURE GOOD AT Key strengths and attributes needed to succeed in the role;• Focus on excellent customer service and the needs of the BCG user community through clear and precise communication (written and verbal), time-management and collaboration skills• Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise• Professionalism to be able to respect all BCG information as personal and confidential• Ability to work independently as well as in a team environment displaying consideration and respect for others• Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust• Appetite for continuous learning to further IT knowledge and career development• Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations• Ability to follow established procedures/standards • Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent EnglishYOU BRING EXPERIENCE AND QUALIFICATIONS Essential• Ability to effectively communicate and present technical concepts to management, peer group and staff• Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area• Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience• WebEx/Zoom meeting setup and basic troubleshooting experience• Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar• SCCM or imaging software experience• Exposure to cloud technology• VoIP experienceWORKING ENVIRONMENT • Shared office space• Some lifting/moving equipment is required• Occasional weekend work or out of hours work

IT AssociateWHAT YOULL DOOur mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology. As a natural people-person you play an important part of our IT operations team. You are responsible for prioritising and assisting in our day to day IT requests and issues, managing our IT assets and supporting implementation of projects with the team.You report directly to the Local IT Manager and are able to perform successfully in a fast-paced, high-performing, service-orientated environment. You apply and interpret rules and guidelines flexibly to enrich the business and in keeping with values and culture. Key responsibilities: Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.) Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now Assisting with the documentation of critical and routine technical procedures as well as end user literature Troubleshoot video conference and telecommunications systems and support key users if required Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration Assist with hardware asset tracking and inventory management Assist on projects in an operational capacity for both global and local initiativesYOURE GOOD AT Key strengths and attributes needed to succeed in the role; Focus on excellent customer service and the needs of the user community through clear and precise communication (written and verbal), time-management and collaboration skills Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise Professionalism to be able to respect all information as personal and confidential Ability to work independently as well as in a team environment displaying consideration and respect for others Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust Appetite for continuous learning to further IT knowledge and career development Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations Ability to follow established procedures/standards Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent EnglishYOU BRING EXPERIENCE AND QUALIFICATIONS Essential Ability to effectively communicate and present technical concepts to management, peer group and staff Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience WebEx/Zoom meeting setup and basic troubleshooting experience Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar SCCM or imaging software experience Exposure to cloud technology VoIP experienceWORKING ENVIRONMENT Shared office space Some lifting/moving equipment is required Occasional weekend work or out of hours work

Wireless Network EngineerExperience-3+YearsImmediate Joiners are preferredLocation-Gurgaon POSITION SUMMARY:We are seeking a skilled Wireless Engineer to design, deploy, and optimize enterprise wireless networks. The role involves performing wireless site surveys, heatmap simulations for greenfield/brownfield deployments, implementing Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) and Access Points (APs), and troubleshooting wireless performance issues. The engineer will work closely with network architects, security teams, and end users to ensure high-performance and secure wireless connectivity.Key Roles & Responsibilities:1.1.1 Wireless Network Design & Heatmap SimulationConduct predictive wireless heatmap simulations for greenfield/brownfield sites using tools like Ekahau or Cisco Wireless Planning tools.Design RF coverage models considering signal strength (RSSI), signal-to-noise ratio (SNR), channel interference, and capacity planning.Optimize AP placement, antenna types, and power settings to ensure high performance and seamless roaming.1.1.2 Wireless Site Surveys & ValidationPerform Active, Passive, and Spectrum Analysis Surveys using Ekahau Sidekick, AirMagnet tools.Conduct pre-deployment and post-deployment surveys to validate coverage, interference, and capacity requirements.Identify RF interference sources (e.g., microwaves, Bluetooth, rogue APs) and recommend mitigation strategies.1.1.3 Cisco Wireless Infrastructure ImplementationDeploy and configure Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) for enterprise networks.Implement and optimize Cisco Access Points (APs) using FlexConnect, Local Mode, or Fabric Mode in Cisco SD-Access environments.Configure RF Profiles, RRM (Radio Resource Management), CleanAir, and QoS policies for optimized wireless performance.Integrate Cisco WLC with AAA (RADIUS, TACACS), ISE (802.1X), and guest portal authentication.1.1.4 Wireless Network Troubleshooting & OptimizationDiagnose and resolve Wi-Fi performance issues, including high latency, packet loss, roaming problems, and signal degradation.Use Ekahau, Wireshark, or Cisco DNA Center Assurance for RF analysis and troubleshooting.Monitor wireless KPIs such as client connectivity, AP load balancing, spectrum utilization, and interference levels.Work with end users to resolve connectivity issues, optimize SSID configurations, and apply security best practices.1.1.5 Documentation & ReportingCreate wireless design documentation, heatmaps, and survey reports.Develop standard operating procedures (SOPs), wireless network policies, and troubleshooting guides.Maintain inventory of AP models, software versions, and RF configurations across multiple sites.Education/Experience: Bachelors or Master’s in IT, or a related field.3+ years of experience in network engineering and wireless.

POSITION SUMMARY:We are seeking a skilled Wireless Engineer to design, deploy, and optimize enterprise wireless networks. The role involves performing wireless site surveys, heatmap simulations for greenfield/brownfield deployments, implementing Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) and Access Points (APs), and troubleshooting wireless performance issues. The engineer will work closely with network architects, security teams, and end users to ensure high-performance and secure wireless connectivity.Key Roles & Responsibilities:1.1.1 Wireless Network Design & Heatmap SimulationConduct predictive wireless heatmap simulations for greenfield/brownfield sites using tools like Ekahau or Cisco Wireless Planning tools.Design RF coverage models considering signal strength (RSSI), signal-to-noise ratio (SNR), channel interference, and capacity planning.Optimize AP placement, antenna types, and power settings to ensure high performance and seamless roaming.1.1.2 Wireless Site Surveys & ValidationPerform Active, Passive, and Spectrum Analysis Surveys using Ekahau Sidekick, AirMagnet tools.Conduct pre-deployment and post-deployment surveys to validate coverage, interference, and capacity requirements.Identify RF interference sources (e.g., microwaves, Bluetooth, rogue APs) and recommend mitigation strategies.1.1.3 Cisco Wireless Infrastructure ImplementationDeploy and configure Cisco Catalyst 9800 Wireless LAN Controllers (WLCs) for enterprise networks.Implement and optimize Cisco Access Points (APs) using FlexConnect, Local Mode, or Fabric Mode in Cisco SD-Access environments.Configure RF Profiles, RRM (Radio Resource Management), CleanAir, and QoS policies for optimized wireless performance.Integrate Cisco WLC with AAA (RADIUS, TACACS), ISE (802.1X), and guest portal authentication.1.1.4 Wireless Network Troubleshooting & OptimizationDiagnose and resolve Wi-Fi performance issues, including high latency, packet loss, roaming problems, and signal degradation.Use Ekahau, Wireshark, or Cisco DNA Center Assurance for RF analysis and troubleshooting.Monitor wireless KPIs such as client connectivity, AP load balancing, spectrum utilization, and interference levels.Work with end users to resolve connectivity issues, optimize SSID configurations, and apply security best practices.1.1.5 Documentation & ReportingCreate wireless design documentation, heatmaps, and survey reports.Develop standard operating procedures (SOPs), wireless network policies, and troubleshooting guides.Maintain inventory of AP models, software versions, and RF configurations across multiple sites.Education/Experience: Bachelors or Master’s in IT, or a related field.Minimum 3+ years of experience in network engineering and wireless.

POSITION SUMMARY:We are seeking an experienced Network Security Architect to design, implement, and manage secure network solutions across on-premises and cloud environments. The ideal candidate should have extensive experience in Cisco SASE, SSE, Zscaler, Palo Alto, Checkpoint, and Cloud Security. This role requires a deep understanding of security frameworks, zero-trust architectures, and network security best practices.Key Roles & Responsibilities:In this position, you will be required to:Develop and implement security architectures for cloud and on-premises environments.Design Zero Trust Network Access (ZTNA) strategies and Secure Access Service Edge (SASE) solutions.Define security controls for hybrid and multi-cloud deployments (AWS, Azure, GCP).Deploy and manage Cisco SASE, SSE, ISE, and Zscaler solutions.Configure and optimize security policies on Palo Alto, Checkpoint, and Cisco firewalls.Implement secure web gateways (SWG), cloud access security brokers (CASB), and DLP solutions.Conduct risk assessments and security gap analysis.Knowledge of SIEMOversee firewall rules, VPNs, IPS/IDS, and endpoint security.Implement network segmentation and micro-segmentation strategies.Work with cross-functional teams (Cloud, DevOps, IT) to align security strategies.Develop security policies, standards, and technical documentation.Education/Experience: Bachelors or Master’s in IT, or a related field.10+ years of experience in network engineering and architecture, with expertise in Security technologies