Job Title: E-Commerce Executive Location: Jubilee Hills, Hyderabad Job Type: Full-Time Working Days in a Week - 6 Days Reports to: eCommerce LeadAbout the Role:We are seeking a detail-oriented and adaptable E-Commerce Executive to join our team. In this role, you will be responsible for managing Shopify operations, providing exceptional customer service, and ensuring smooth day-to-day workflows. The ideal candidate will have a basic understanding of the strong operational skills and excellent communication abilities.Key Responsibilities:E-commerce Operations:Manage product listings and ensure accurate and up-to-date information.Handle order management, including processing, tracking, and fulfilling orders.Operational Skills:Quickly learn and adapt to the company's in-house procedures and workflows.Maintain meticulous record-keeping and adhere to operational guidelines.Ensure attention to detail in all tasks to minimize errors and improve efficiency.Customer Service:Handle customer inquiries via phone, email, and chat in a professional and timely manner.Resolve customer issues effectively and provide satisfactory solutions to ensure a positive customer experience.Maintain a high level of customer satisfaction through clear and empathetic communication.Excel Proficiency:Perform data entry and manage data using Excel, including sorting, filtering, and applying basic formulas.Assist in creating simple reports or dashboards to support business operations (if applicable).Qualifications:Basic understanding of the e-commerce platform (product listings, order management).Strong adaptability and ability to learn new processes quickly.Excellent attention to detail and organizational skills.Good communication skills for interacting with customers and team members.Proven problem-solving abilities to address customer concerns effectively.Proficiency in Microsoft Excel (data entry, sorting, filtering, basic formulas).Order processing and fulfillment daily.Preferred Skills:Experience in e-commerce operations or a similar role.Familiarity with Excel.Knowledge of customer service best practices.Why Join Krishna Jewellers Pearls & Gems?This is an opportunity to work in a dynamic and growing e-commerce environment.Collaborative and supportive team culture.Provident FundPaid LeaveDaily SnackYearly BonusHealth InsuranceOpportunities for professional growth and development

Job Title: Executive Assistant / Personal Assistant Location: Jubilee Hills Road Number 36 Department: Executive Office Reports to: Managing Director Job SummaryWe are seeking a highly organized, proactive, and sharp Executive Assistant (EA) / Personal Assistant (PA) to provide comprehensive support to the Managing Director. The ideal candidate will be a multitasking individual with exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. This role requires a high level of professionalism, discretion, and the ability to anticipate needs while ensuring seamless operations for the executive and the organization. Key Responsibilities Administrative Support:Manage and maintain the executive's calendar, including scheduling meetings, appointments, and travel arrangements.Prepare and organize documents, reports, and presentations for meetings.Handle confidential information with the utmost discretion. Communication Management:Act as the primary point of contact between the executive and internal/external stakeholders.Screen and manage phone calls, emails, and correspondence, ensuring timely responses.Draft and proofread emails, letters, and other communications on behalf of the executive. Travel and Logistics:Coordinate complex travel arrangements, including flights, accommodations, and itineraries.Ensure all travel plans are aligned with the executives schedule and preferences. Meeting Coordination:Organize and prepare materials for meetings, including agendas, minutes, and follow-up actions.Attend meetings, take notes, and track action items to ensure timely completion. Task and Project Management:Assist in managing projects, ensuring deadlines are met and deliverables are completed.Prioritize tasks and manage time effectively to support the executive’s goals. Personal Assistance:Handle personal tasks and errands for the executive as needed, such as managing household staff, scheduling personal appointments, or coordinating family events. Office Management:Oversee office operations, including maintaining supplies, managing budgets, and liaising with vendors.Ensure the executive’s workspace is organized and efficient. Special Projects:Support the executive with ad-hoc projects, research and initiatives as required.QualificationsBachelor’s degree in Business Administration, Management, or a related field.Proven experience as an Executive Assistant, Personal Assistant, or in a similar role.Exceptional organizational and time-management skills.Strong written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.Ability to multitask and prioritize effectively in a fast-paced environment.High level of professionalism, integrity, and discretion.Strong problem-solving skills and the ability to anticipate needs.A proactive and self-motivated attitude. Working ConditionsThis is a full-time position with occasional flexibility for after-hours support.Fast-paced and dynamic work environment. BenefitsCompetitive salary.Provident Fund.Health insurance.Opportunities for professional development and career growth.Paid time off.Daily SnackYearly BonusA supportive and collaborative work environment. Why Join Us?This is an exciting opportunity to work closely with a high-performing executive and contribute to the success of a dynamic organization. If you are a sharp, multitasking individual with a passion for excellence, we encourage you to apply and become a key part of our team.

Job Title: Guest Relations ExecutiveLocation: KokapetDepartment: AdminReports to: Showroom ManagerJob Summary:The Guest Relations Executive in a jewellery showroom plays a vital role in ensuring every customer's luxurious and personalised shopping experience. This role involves greeting and assisting customers, managing their inquiries, and providing detailed information. The Guest Relations Executive acts as the face of the showroom, delivering exceptional service to enhance customer satisfaction and loyalty.Key Responsibilities:Customer Greeting: Welcome customers as they enter the showroom, ensuring a warm and professional first impression.Personalized Service: Offer personalised service to clients, understanding their needs and preferences to suggest suitable products.VIP Clientele Management: Provide special attention to VIP customers, ensuring they receive a premium shopping experience tailored to their preferences.Sales Support: Work closely with the sales team to facilitate the sales process, ensuring smooth transactions and customer satisfaction.Customer Feedback: Collect and analyse customer feedback, reporting management insights to improve service quality.Promotions and Events: Assist in organising in-store events, promotions, and special exhibitions, ensuring a seamless experience for attendees.Store Presentation: Assist in maintaining the showroom's appearance, ensuring that products are presented best.Administrative Duties: Manage customer records, appointment schedules, and other administrative tasks as required.Qualifications:Education: A high school diploma or equivalent is required; degree in a related field is preferred.Experience: Minimum of 1 year of experience in a guest relations executive role, preferably in luxury retail or jewellery sales.Skills:Excellent communication and interpersonal skills.Problem-solving abilities and conflict-resolution skills.Proficiency in using Excel and other customer management tools.Personal Attributes:Professional appearance and demeanor.Patience, empathy, and a strong customer-focused attitude.Ability to handle pressure in a fast-paced, luxury retail environment.Flexibility to work weekends, holidays, and during special events.Working Conditions:Work primarily in a luxury jewellery showroom environment.May require standing for extended periods.Benefits:Provident FundPaid LeaveDaily SnackYearly BonusHealth InsuranceOpportunities for professional growth and developmentA supportive and friendly work environment Salary: 2 LPA to 3.6 LPA (Includes Travel Allowance)