Role SummaryThe Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key ResponsibilitiesCustomer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies.Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance.Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Senior Style Associate - Job DescriptionAs Senior Style associates you will support to achieve store targets through exceptional customer service, effective sales strategies, and team collaboration. Responsibilities:Supporting the Store Manager and Assistant Store Manager for driving the sales to achieve the store target.Ensure the highest standards of customer service are maintained.Address escalated customer issues and ensure resolution in a professional and satisfactory manner.Play a key role in maintaining and improving visual merchandising standards within the store.Assist in managing inventory levels, including stock replenishment, stock takes, and monitoring product turnover. Work to minimize stock discrepancies and ensure accurate inventory records.Process point-of-sale purchases, handle transactions, and cross-sell additional products to enhance the customer's shopping experience.Adhere to Standard Operating Procedures and follow established guidelines for store operations.Assist in training new and existing team members to improve their understanding of the products and services offered.Candidate Profile:Min HSC or above with 2+ years of fashion retail experienceMust be above 18 years of age and below 35 years of age.Basic computer skills is preferableSkills:Communication skillsLocal Language Proficiency: Fluent in the local language. Able to handle situations proficiently in the local language.English Skills: Fluent in English, handles professional communication well. Able to effectively address English-speaking audiences.Customer Engagement:Effectively builds rapport with customers.Capable of asking insightful questions to understand customer needs.Non-Verbal CommunicationEye Contact: Maintains strong eye contact, conveying messages confidently and attentively.Facial Expressions: Expresses emotions and empathy through facial expressions.Posture and Gestures:Displays open body language.Uses positive gestures that complement verbal communication effectively.Respects personal space preferences.Personal PresentationHas a keen sense of style and fashion.Maintains excellent personal hygiene.Hair is well-styled.Wears accessories that complement a professional image.No body odor, and uses light-scented products.Retail ExpertiseFamiliar with retail terminologies- POS, SOPs, Basics of Visual Merchandising and Inventory controlCapable of handling customer grievances.

Role SummaryThe Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key ResponsibilitiesCustomer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies.Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance.Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Video Editor- Job DescriptionAs a video editor, you will be responsible for creating compelling video content that showcases our jewelry products for marketing and promotional purposes.Responsibilities:Edit raw video footage to create polished and visually appealing videos that effectively showcase our jewelry products.Perform color correction and grading to ensure the videos accurately represent the jewelry products and align with our brand's visual style.Edit and mix audio elements, including background music, voiceovers, and sound effects, to ensure the videos have a professional and engaging sound quality.Incorporate motion graphics, titles, and visual effects to enhance the videos' visual impact and convey key information effectively.Collaborate with videographers, graphic designers, and marketing teams to align video content with our overall brand strategy and objectives.Organize and manage video files, ensuring they are properly stored, labeled, and accessible for future use.Ensure that the final videos meet our brand's quality standards, including video and audio quality, adherence to brand guidelines, and overall production value.Candidate Profile:Bachelor's degree in film, video production, or a related field is preferred.1-3 years of experience as a video editor, preferably in a similar industry or with experience in product-focused content.Proficiency in video editing software such as Adobe Premiere Pro or Final Cut Pro.Strong understanding of color correction, grading, and audio editing techniques.Experience with motion graphics and visual effects is a plus.Ability to convey key messages effectively through video.Strong attention to detail and ability to work with a high degree of accuracyExcellent communication and collaboration skillsAbility to work in a fast-paced environment and meet tight deadlines

Role SummaryThe Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key ResponsibilitiesCustomer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies.Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance.Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

E-commerce Operations Supervisor The E-commerce Operations Supervisor will be responsible for overseeing and coordinating the daily operations. You will manage the day-to-day activities, monitor employee performance, and provide guidance and support to the team. Responsibilities: Oversee the smooth day-to-day operations of the E-commerce division.Ensure all E-commerce processes are accurate, efficient, and consistently followed.Maintain a clean and organized work environment.Supervise and train new team members, ensuring they understand their roles and responsibilities and are equipped with the necessary skills and knowledge.Monitor employee performance, provide feedback, and address any performance issues or concerns promptly.Escalate unresolved issues or concerns to the reporting manager or senior management by maintaining detailed and accurate records.Collaborate with other departments or teams to align with and achieve organizational goals and objectives.Prepare reports, track key performance indicators (KPIs), and provide regular updates to management.Candidate Profile:Bachelor's degree preferred.At least 3.5 years of experience in an E-commerce Warehouse role. including order processing, return management, and logistics handling, with at least 1-2 years of supervisory experience.Strong understanding of E-commerce operations and management. Proficient in MS Office, email communication, and application handling.Language: Kannada - Proficient English - Good Or Average plus Hindi is an added advantage, Not a Mandatory Strong leadership and management skills with the ability to motivate and develop team members.Excellent organizational and time management skills to prioritize tasks and meet deadlines.Effective communication and interpersonal skills for interactions with staff, stores, and senior management.Strong problem-solving skills, with the ability to identify and address issues quickly and effectively.

The Warehouse Operations Executive plays a key role in ensuring efficient warehouse management, inventory control, and logistics coordination. This position is responsible for maintaining operational accuracy, enforcing safety standards, and improving warehouse processes.Key ResponsibilitiesWarehouse ManagementOversee daily warehouse activities to ensure smooth and efficient operations.Implement and enforce warehouse policies and procedures.Maintain the safety and security of inventory and warehouse assets.Inventory ControlMaintain accurate inventory records and support regular stock audits.Assist in managing inventory control systems to prevent losses and discrepancies.Coordinate with suppliers to optimize stock levels and address issues.Team Coordination & TrainingWork closely with warehouse staff to ensure tasks are executed efficiently.Support staff training programs to enhance skill development.Foster a safe and collaborative work environment.Logistics & Supply Chain CoordinationManage coordination with vendors, suppliers, and third-party logistics providers.Assist in planning and executing transportation schedules for timely deliveries and pickups.Process ImprovementIdentify opportunities to improve warehouse operations and implement best practices.Support lean warehousing initiatives to enhance efficiency and reduce waste.Leverage technology and automation tools for process optimization.Compliance & SafetyEnsure adherence to legal, regulatory, and company policies regarding warehouse operations.Maintain a clean and organized warehouse environment.Support safety initiatives to prevent workplace accidents and ensure compliance with health regulations.Reporting & Technology UsageGenerate reports on warehouse performance, including inventory levels, productivity, and safety metrics.Assist in using Warehouse Management Systems (WMS) and other technologies for operational efficiency.Ensure data accuracy and integrity within the WMS.Candidate ProfileSkills & Knowledge: Strong understanding of warehouse operations, inventory management, and logistics.Familiarity with Warehouse Management Systems (WMS) and related technologies.Proficiency in MS Office and email communication.Strong organizational and communication skills.Ability to work in a fast-paced environment and handle multiple priorities.Knowledge of safety and regulatory compliance requirements.Languages: Must be fluent in Kannada & English.

As an Ecommerce Technical Lead, you will play a crucial role in driving the technicalaspects of our ecommerce platform's development and ensuring its success.Responsibilities:Product and Feature Development: Lead the successful development of new ecommerce products and features thatmeet business requirements and user needs. Meet project timelines and objectives, ensuring that projects are completed ontime and within budget.Team Leadership: Lead and guide the team in building scalable and high-performance e-commercesolutions. Develop and mentor team members to enhance their technical skills andknowledge.Architectural Innovation and Performance: Contribute to the architectural design of the ecommerce platform and its products,aiming for scalability, performance, and maintainability. Identify and address performance bottlenecks, making necessary optimizations toenhance the platform's speed and reliability.Technical Excellence: Uphold high coding and technical standards by actively participating in complexcoding tasks. Ensure that the development team consistently produces high-quality, efficient,and secure code.Compliance and Security: Ensure that all developed products and features comply with security standardsand relevant regulations. Stay informed about data privacy and compliance requirements to protectcustomer data and maintain trust.Candidate Profile: Bachelor's or Master's degree in Computer Science, Software Engineering, or arelated field. 6+ years of professional experience in software development. Previous experience in a technical team lead or lead developer role. Hands-on experience working with or building e-commerce products or platforms. Required Technical Skills : Java*, React, ReactNative*, APIs*, Headless CMS. Experience in leading and managing a team.Skills: Software Development: Proficiency in relevant programming languages anddevelopment tools. Ecommerce Platforms: Familiarity with popular ecommerce platforms andsystems like Shopify, Magento, WooCommerce, or custom-built solutions. API Integration: Ability to integrate and work with third-party APIs for paymentgateways, shipping, and other ecommerce-related services. Code Review: Experience in conducting code reviews to maintain code quality andadherence to coding standards. Performance Optimization: Skills in optimizing website and applicationperformance through techniques like caching, load balancing, and efficient code. Team Leadership: Ability to lead, inspire, and manage a team of developers. Project Management: Proficiency in planning, prioritizing, and executingdevelopment projects, ensuring on-time and on-budget delivery. Problem-Solving: Strong problem-solving skills, with the ability to analyzecomplex technical issues and make decisions. Mentorship and Training: Provide guidance, mentorship, and training to juniordevelopers to enhance their skills and knowledge. Interpersonal communication skills: Effective communication with the internalteam translating technical concepts into understandable language.

Job Title : Store ManagerDepartment : Retail StoresReports To : Cluster ManagerRole Summary : The Store Manager ensures business success by leading storeoperations, driving sales performance, and delivering exceptionalcustomer experiences through operational expertise, customer-centric strategies and team leadership.KeyResponsibilities: Customer Focus Provide exceptional customer service by going the extra mileto ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport withcustomers. Handle customer queries, concerns, and feedback withprofessionalism and empathy. Ensure all employees adhere to the companys policies andguidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, includingachieving category-wise targets. Leverage data insights to optimize inventory and identifygrowth opportunities. Collaborate with the Visual Merchandising (VM) team toensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performancethrough coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster acollaborative work environment. Focus on team development by conducting on-the-job training(OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews,and address hiring and training needs to ensure optimalstaffing.Change Management Adapt to new business strategies and implement changeseffectively within the store environment. Encourage flexibility among team members to embrace newprocesses and technologies.Decision-Making Utilize data insights to make informed decisions that enhanceoperational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimizeoperations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity andstore performance.Store Operations Excellence Oversee comprehensive store management, including visualmerchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional,presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing storeexpenses, maintaining monthly reports, and updatingoperational checklists.CandidateRequirement: Bachelor’s DegreeTotal 5+ years of retail experience in the fashion industry, min2 years of experience as a store manager or assistant storemanager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets andexceeding customer expectations. Exceptional customer service orientation with a strong focuson customer satisfaction. Ability to effectively manage multiple priorities and ensuresmooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effectiveteam interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data,identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising,stock management. Understanding of inventory management and loss prevention.

Job Title : Store ManagerDepartment : Retail StoresReports To : Cluster ManagerRole Summary : The Store Manager ensures business success by leading storeoperations, driving sales performance, and delivering exceptionalcustomer experiences through operational expertise, customer-centric strategies and team leadership.KeyResponsibilities: Customer Focus Provide exceptional customer service by going the extra mileto ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport withcustomers. Handle customer queries, concerns, and feedback withprofessionalism and empathy. Ensure all employees adhere to the companys policies andguidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, includingachieving category-wise targets. Leverage data insights to optimize inventory and identifygrowth opportunities. Collaborate with the Visual Merchandising (VM) team toensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performancethrough coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster acollaborative work environment. Focus on team development by conducting on-the-job training(OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews,and address hiring and training needs to ensure optimalstaffing.Change Management Adapt to new business strategies and implement changeseffectively within the store environment. Encourage flexibility among team members to embrace newprocesses and technologies.Decision-Making Utilize data insights to make informed decisions that enhanceoperational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimizeoperations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity andstore performance.Store Operations Excellence Oversee comprehensive store management, including visualmerchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional,presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing storeexpenses, maintaining monthly reports, and updatingoperational checklists.CandidateRequirement: Bachelor’s DegreeTotal 5+ years of retail experience in the fashion industry, min2 years of experience as a store manager or assistant storemanager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets andexceeding customer expectations. Exceptional customer service orientation with a strong focuson customer satisfaction. Ability to effectively manage multiple priorities and ensuresmooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effectiveteam interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data,identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising,stock management. Understanding of inventory management and loss prevention.

As a Graphic Designer, you will assist in creating visually appealing and effectivedesigns for a variety of marketing and communication materials.Responsibilities: Visual Design: Create visually appealing and effective designs for a wide range of materials, including brochures, advertisements, websites, social media graphics, and more. Layout Adjustments: Make necessary changes to adapt designs to various formats, such as posters, banners, social media, websites, or offline, while maintaining visual consistency. Design Adjustments:Resize images and graphics to fit different media, maintaining proper proportions and image quality.Modify color schemes as needed to align with cultural preferences, Adjust for printing processes and color limitations.Select appropriate fonts and make adjustments in text formatting to maintain readability and design consistency across languages. Language and Localization: Modify text, typography, and layout to accommodate different languages and cultures, ensuring accuracy and readability while respecting cultural nuances. Quality Control and Compliance: Ensure that the designs are free from errorsan inconsistencies. Ensure that designs comply with brand guidelines and follow any requirements specific to the target market. Time Management: Manage multiple adaptation projects simultaneously, adhering to deadlines and timelines. Print and Web Production: Prepare designs for both print and digital media, ensuring that they meet technical specifications for various mediums. Feedback Incorporation: Incorporate feedback from reporting manager/internal stakeholders to make necessary adjustments and improvements to the adapted materials.Candidate Profile: Bachelor's degree in graphic design,or a related field. 1-2 years of graphic design experience is required. Preferably in creative fields such as fashion, beauty or advertising. Should have a good portfolio showcasing their work, including a range of design projects, both print and digital. Proficiency in Adobe Creative Suite such as Adobe Photoshop, Illustrator, and InDesign. Knowledge of graphic design principles, typography, color theory, and layout techniques Expert in design for digital media and understanding of formats, resolution and sizes.

Role SummaryThe Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key ResponsibilitiesCustomer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies.Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance.Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role SummaryThe Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key ResponsibilitiesCustomer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture.Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies.Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance.Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.