KYC Analyst

Job Description

Position: KYC Analyst Company: Free charge (A Fintech Company) Location: DLF Phase 3, Gurugram Experience: Minimum 12 years Salary: Up to 3.5 LPA About Freecharge: Freecharge is one of Indias leading digital payment platforms, offering seamless financial services to millions. As a part of our growing fintech ecosystem, we are seeking a detail-oriented and motivated professional to join our onboarding team. Key Responsibilities: End-to-end customer KYC (Know Your Customer) onboarding and verification process. Review and validate KYC documents as per regulatory and company policies. Coordinate with internal teams and customers for timely document collection and issue resolution. Maintain and update customer data in internal systems with accuracy. Ensure compliance with RBI and other regulatory guidelines. Flag suspicious or fraudulent documents during the verification process. Provide excellent customer experience throughout the onboarding journey. Required Skills & Qualifications: Graduate in any discipline. 1–2 years of experience in KYC, onboarding, or customer verification in a fintech/banking/NBFC setup. Good knowledge of KYC norms and RBI guidelines. Strong attention to detail and analytical skills. Excellent communication and coordination skills. Ability to work in a fast-paced and target-driven environment. Working Days & Hours: 6 days a week (Rotational Offs) Day Shift