Lead Agile Coach [T500-18210]

Job Description

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Key Responsibilities : Coaching for Product Excellence: Provide strategic coaching and mentorship to portfolios, agile release trains and product teams, enabling them to adopt Agile and product practices and achieve self-sustainability in product management, value delivery, and cross-functional collaboration. Fostering Product Leadership Growth: Partner with Leadership, Program Managers, Scrum Masters, Product Managers, and Product Owners to refine their leadership capabilities and align their practices with Agile and product-focused principles, driving organizational success. Enhancing Predictive Capabilities: Guide portfolios, agile release trains and product teams in refining estimation, capacity planning, and forecasting methods to achieve alignment with expected organization outcomes. Training on Agile Ecosystem: Conduct specialized training sessions on Agile methodologies such as Scrum, Kanban, and Lean, tailoring them to the needs of product teams within Delta’s Agile Ecosystem. Workshops & Enablement: Lead engaging workshops to strengthen capabilities in Agile development and product management, focusing on principles, practices, and tools enablement. Communities of Practice: Foster collaboration and knowledge sharing by promoting and sustaining Communities of Practice (CoP) focused on product management and Agile principles. Governance Dashboards: Work with the Power BI reporting team to develop enterprise-level governance dashboards for insightful product reporting and decision-making. Technical Tools Support: Assist the Tool Admin team with addressing support requests, troubleshooting issues, and ensuring smooth operations to support enterprise-wide product and Agile ecosystem initiatives. Adaptability in Roles: Showcase flexibility by stepping into various roles to support organizational needs during the Product Transformation journey. What you need to succeed (Minimum Qualification): Bachelor’s degree in a relevant field, such as Business Administration, Computer Science, Engineering is required Strong expertise in Agile implementation and product management practices on a scale. Strong understanding of Software Development Life Cycle (SDLC). Collaborative mindset with exceptional coaching, mentoring, and facilitation skills. Prior experience in team mentorship to deliver product excellence that align with the agile methodology and encourage frequent engagement with stakeholders 7-12 years of experience in Software Delivery, with at least 5-6 years’ experience in Agile and Product coaching with a large organization. Proven success in coaching portfolios and agile release trains (ART) transitioning from traditional delivery methods to Agile product practices. Deep knowledge of Agile frameworks (Scrum, Kanban, Lean, etc.) and hands-on experience with Agile tools. Deep understanding of scaling frameworks that can be applied in a large organization in a pragmatic way. Professional certifications such as Certified Agile Coach (ICP-ACC) or SAFe 6.0 Program Consultant (SPC), Professional Scrum Master (PSM), Professional Product Owner (PSPO). Passion for fostering a culture of continuous improvement and delivering exceptional product outcomes. Outcome driven Measures and demonstrated ability in implementing, tracking and leveraging such Measures. Ability to work flexible hours overlapping with US time zones. What will give you a competitive edge (Preferred Qualifications): Proficiency in Application Lifecycle Management (ALM) and Agile tools like JIRA, Digital.ai Agility, and Power BI for product reporting. Knowledge of AWS Lead Product Discovery and Road mapping – demonstrated experience and Case studies. Show more Show less