Job Description

About PhonePe Group: Culture Lead - Insurance About PhonePe: PhonePe is a leading digital payments and financial services company in India. The Corporate Insurance Team plays a crucial role in protecting the companys assets and mitigating risks. Key Responsibilities: Risk Management: Identify, assess, and understand various risks to PhonePe, including asset, marine, and liability risks. Policy Management: Administer insurance policies, including quality control, accounting, and renewals. Ensure accurate documentation and compliance with regulations. Claims Management: Report and manage insurance claims, ensuring timely and accurate settlement. Vendor Management: Onboard and manage insurance vendors, attending seminars, and maintaining market knowledge. Stakeholder Management: Collaborate with internal stakeholders (IT, Finance, Legal, etc.) to understand risks, conduct risk inspections, and provide policy education. Policy Negotiation and Improvement: Negotiate policy terms and conditions with insurers, striving for improvements without increasing premiums. Asset Management: Oversee asset insurance, including accurate grouping, sum insured calculation, and monthly declarations. Marine Insurance: Manage marine insurance policies, including sum insured finalization, monthly utilization tracking, and claims. Liability Insurance: Handle various liability insurance policies (DO, Cyber, Crime, CGL, PI), including incident reporting and claims. Documentation: Maintain accurate records and documentation for all insurance-related activities. Specific Tasks: Conducting risk assessments and identifying new risks. Analyzing insurance policies and ensuring they meet PhonePe needs. Preparing and submitting Request for Quotes (RFQs). Managing relationships with insurance companies and intermediaries. Tracking and managing Cash Deposit balances. Providing guidance to internal teams on insurance policies and procedures. Requirements: Strong understanding of insurance principles and practices. Experience in risk management and claims processing. Excellent communication and negotiation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving Detail-oriented and organized. Ability to manage multiple tasks and meet deadlines. Key Performance Indicators (KPIs): Successful claims settlement rate. Accuracy of policy administration. Effective risk mitigation. Cost optimization of insurance premiums. Positive feedback from stakeholders. Why this role is crucial for PhonePe: Product Innovation: Enables the evaluation of risks associated with new products and services. Regulatory Compliance: Helps PhonePe navigate the regulatory landscape and ensure compliance. Operational Efficiency: Contributes to business continuity and minimizes losses.