Job Description

About the Role The Lead Qualification Team serves as the initial point of contact for individuals expressing interest in Smart Green Card (SGC) products . This position is responsible for engaging with potential clients, conducting profile evaluations through video calls, maintaining accurate records, and ensuring a smooth transition of qualified leads to the sales team. Additionally, the role involves ticket processing, data management, and performance reporting to enhance the efficiency of lead qualification processes. We are seeking highly organized and analytical professionals with strong communication skills who can assess client profiles, manage data effectively, and contribute to an optimized lead conversion process. Key ResponsibilitiesLead Intake, Screening & Scheduling: Manage inbound leads from multiple sources, including the company website, advertisements, and referrals. Conduct initial screenings via email, chat, or short discovery calls. Schedule and confirm video calls with potential clients using Google Calendar and internal tools . Send reminders and follow-ups to minimize no-show rates. Profile Evaluation & Lead Qualification: Conduct in-depth video call assessments with potential clients. Analyze their professional background, achievements, and visa objectives to determine their eligibility for SGC services. Categorize leads into the appropriate service plan: Webinar & Student Plan Ultimate / Copilot Plan VIP Plan Cross-Sell Brands Address initial inquiries, clarify visa eligibility, and provide guidance on the next steps. Data Management, Ticket Processing & Lead Handoff: Maintain accurate and up-to-date CRM records for all leads using ClickUp, Google Sheets, and internal databases . Assign and transfer qualified leads to the appropriate sales team, ensuring proper documentation and background information. Process and manage support tickets related to lead inquiries and profile evaluations. Ensure all leads are categorized appropriately for follow-up communication. Handle and resolve escalations related to lead qualification inquiries. Reporting & Process Optimization: Generate weekly and monthly reports on lead conversion rates, performance trends, and pipeline movement. Identify and analyze patterns in lead behavior and sales performance to improve processes. Maintain data integrity by regularly updating lead statuses and ensuring CRM accuracy. Provide strategic recommendations to improve lead screening effectiveness. Qualifications & SkillsFor Entry-Level Candidates (Associate Role): Strong communication and organizational abilities. Basic proficiency in CRM tools (ClickUp, HubSpot, Salesforce, etc.) and Google Workspace (Sheets, Calendar). Ability to manage support tickets, maintain records, and generate basic reports . Attention to detail and strong follow-up capabilities. For Experienced Candidates (Specialist Role): Prior experience in lead qualification, product consulting, sales, or a related industry . Ability to analyze client profiles and align them with suitable service offerings. Proficiency in data analysis, report generation, and ticket processing . Strong video communication skills with a consultative approach to client interactions. Compensation & Benefits 💰 Salary: ₹25,000 per month (₹3,00,000 CTC per year), including Provident Fund (PF) and other benefits . 🏢 Work Schedule: Combination of fixed and flexible working hours . 📍 Location: Delhi Branch (Hybrid/On-site). Career Growth & Advancement This role offers structured career progression, with opportunities for advancement into senior roles within the Lead Qualification and Business Development teams. Associates may progress to Specialists . Specialists may advance to Senior Specialists, Lead Qualification Managers, or Business Development roles . We invite individuals seeking to develop their expertise in lead qualification, sales, and immigration consulting to apply for this role. Show more Show less