Job Description

Role & responsibilities Manage and guide a team of senior and junior Security engineers who perform operational and project tasks during work shifts. During the shift, you extract best out of the available team Utilize staff strengths, mentor staff in weak areas and identify areas for improvements and trainings Track staff performance and work with managers for the improvement. Review the team members performance Assist in the security incident response process and work closely with internal to manage security incidents. Understand the security policy requirements, gather customers requirements, and transform them into workable process Notify stakeholders of potential or existing threats and lead the development of risk-mitigating strategies of assigned items. Monitoring the operation of the vulnerability management tools, ensuring the tools and supporting processes are working effectively to identify and report vulnerabilities Daily Shift reports review and escalation Go over frequent and persistent alerts and bring up observations and action items to discuss with seniors and Peers for further actions Assist service delivery manager in customer onboarding, meeting SLAs and customer satisfaction Track, report and improvise quality of deliverables (incident/problem solution, requests and project deliverables. Introduce innovative ideas to make it repeatable and sustainable practice for the team Introduce innovative ideas for quality improvements Preferred candidate profile Must have worked in SOC operations, Incident response, Threats and Vulnerability Management Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies Good-to-have-skills Security certifications like CISSP, CISM, CEH, Vulnerability Management Prior Working Knowledge Knowledge of SIEM and vulnerability management tools is added advantage Background in infrastructure management with different operating system, virtualization technologies and networking are added advantage ITIL process knowledge Prior employment at MSSP/Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a strong plus