Job Description

We are seeking a talented individual to join our Risk consulting team at Marsh Mc Lennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office We will count on you to: Proactively review all claims (new and old) and establish a plan of action to achieve a favourable claims resolution. Obtain and compile requested loss run data. Analyse data to identify trends and actionable insights. Gather claim-specific details, including claim numbers, adjuster information, and claim statuses. Provide up-to-date status reports on claims. Acknowledge and report on excess claims as necessary. Develop PowerPoint presentations for internal and external stakeholders. Conduct research on relevant topics and present findings. Design and generate surveys to gather stakeholder feedback. Prepare executive summary reports for claim reviews. Facilitate the closure of open liability claims in mClaim. Create and maintain a defence attorney reference database, categorized by jurisdiction. Analyse data lakes to generate insights and KPI reports for performance monitoring. What you need to have: 6-8 years of experience in the General Insurance domain across different types of claims, claims lifecycle and claim data. Graduate or masters in commerce or business administration or any equivalent education programme in Insurance domain. MS Office proficiency (Word, Excel, Outlook, PowerPoint). Strong Excel proficiency. Strong verbal and written communication skills - excellent email writing skills. Must be comfortable with working on new age data management tools What makes you stand out? Strong persistence and follow-up skills. Knowledge and experience of resolving complex claims across a variety of relevant business lines Proficient in data analytics tools, with a strong ability to derive actionable insights from complex datasets. Multilingual capabilities, enabling effective communication and collaboration in diverse environments. Experienced in working with AI models, leveraging advanced technologies to enhance decision-making processes. Proven track record of collaborating with offshore colleagues, fostering teamwork and driving project success across geographical boundaries