Job Description

Greetings from Sutherland! We are hiring for a Lead Trainer role in our Chennai(Perungalathur) and Kochi(Kakkanad) locations. This is a 5 day working role with rotational shifts as per business requirements. Please see below the job description and qualifications required for the same. Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - New Hire Training. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM Training for the program. Responsible for self-skilling & certification during periods of un-activity (classroom) Supervise and coach learners in nesting & BQM type environments Facilitate multi-hour product, behavioral or tool change type learning experiences Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution. Qualifications Earned a Bachelors degree in any field (Major in Education or Communication preferred) At least 1 year of work experience as a Trainer. Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) Strong English verbal and written communication skills Strategic in developing solutions and process improvements Willingness and ability to work in a shifting or graveyard schedule