We are seeking an experienced and detail-oriented Finance & Bookkeeping Specialist to join our finance team in Bengaluru. This role is essential in maintaining the integrity of our financial operations by accurately recording and reconciling transactions. You will collaborate closely with our finance and administrative teams to manage day-to-day financial tasks and support broader financial strategies, ensuring compliance with accounting standards and local regulations. Key Responsibilities: Financial Transaction Management: Record and maintain daily financial transactions in our accounting system, ensuring precision and timely updates. Process invoices, vendor payments, and expense claims in accordance with company policies and procedures. Reconciliation & Reporting: Conduct regular bank reconciliations and ledger reviews to ensure consistency between internal records and external statements. Assist in preparing monthly, quarterly, and annual financial reports, highlighting trends and variances for management review. Accounts Management: Monitor accounts receivable to ensure timely collections and manage accounts payable to maintain positive vendor relationships. Resolve billing discrepancies and coordinate with internal stakeholders to address financial concerns promptly. Compliance & Audit Support: Ensure adherence to accounting standards, company policies, and local tax regulations through diligent record-keeping. Collaborate with external auditors and internal teams during audits by providing necessary documentation and explanations. Process Improvement: Identify and implement opportunities to streamline financial operations using tools such as Microsoft Excel, G-Suite, and Tally. Develop and maintain efficient workflows to enhance overall productivity and accuracy within the finance department. Cross-functional Collaboration: Partner with administrative and finance teams to support strategic initiatives and ensure seamless operational processes across departments. Communicate effectively with team members and external partners to resolve issues and facilitate decision-making. Qualifications: Educational Background: Bachelors degree in Accounting, Finance, or a related field. Professional Experience: Minimum of 2-3 years of experience in bookkeeping or finance roles, ideally within the tech or SaaS industry. Demonstrated proficiency with accounting software, particularly Tally, along with advanced Microsoft Excel skills. Familiarity with G-Suite for document management and collaboration is highly desirable. Technical & Analytical Skills: Strong analytical skills with an aptitude for identifying errors and optimizing processes. Ability to work with large data sets, ensuring precision and timely reporting. Soft Skills: Excellent organizational and time-management abilities with a keen eye for detail. Strong verbal and written communication skills, capable of conveying complex financial information clearly. Proactive, self-motivated, and capable of working independently in a fast-paced, collaborative environment.

As a Customer Success Manager at Leadgenerator.io, you will be essential in nurturing and maintaining long-term relationships with our clients. Your role will focus on ensuring that clients achieve their business objectives using our platform, providing ongoing support, and guiding them through their journey to maximize satisfaction and retention. The position requires flexibility to work in US business hours to ensure alignment with our headquarters' operations and client interactions. Responsibilities: Develop and maintain strong relationships with clients, understanding their unique needs and business processes. Onboard new clients and provide training sessions to ensure they are fully equipped to use our Autonomous Autopilot Sales Agents effectively. Monitor client health metrics, proactively identify opportunities for growth, and address potential issues before they become problems. Collaborate with sales and marketing teams to ensure a seamless customer experience from initial contact to ongoing account management. Gather client feedback to drive continuous improvement in our services and product offerings. Manage customer renewal processes, ensuring high retention and satisfaction rates. Create and deliver quarterly reports to clients on their progress and how they can further benefit from our platform. Advocate for customer needs cross-departmentally, influencing product development and sales strategies based on customer feedback. Qualifications: Bachelors degree in Business Administration, Marketing, Communications, or a related field. 3+ years of experience in a customer success, account management, or similar role in a technology or SaaS company. Strong understanding of sales processes and CRM systems. Exceptional interpersonal skills with a proven track record of building and maintaining relationships with clients. Excellent communication and presentation skills. Proactive problem solver with a strong analytical mindset. Ability to thrive in a fast-paced, dynamic environment. Willingness to work in US business hours to coordinate with our team and clients in the United States