Job Description

Overview The Learning and Development (LD) Coordinator will focus on fostering learning and development within the organisation, helping us to build a learning culture. By effectively coordinating the planning, scheduling, and delivery of training programs and workshops, this role supports the continuous growth and enhancement of leadership and learning capabilities. Additionally, this position is crucial in maintaining clear communication with stakeholders and ensuring the seamless integration of training into everyday operations. Key Accountabilities and main responsibilities Training Coordination: Organize and schedule training sessions, workshops, and seminars. Coordinate with trainers, participants, and other stakeholders to ensure smooth execution of training programs. Manage training materials, resources, and equipment. Data Management and Analysis: Collect and analyze training data to measure the effectiveness of LD programs. Generate reports and provide insights to support continuous improvement of training initiatives. Maintain accurate records of training activities and participant progress System and Process Management: Oversee the administration of LD systems, including Learning Management Systems (LMS). Ensure that all LD processes are efficient and aligned with organizational goals. Troubleshoot and resolve any issues related to LD systems and processes. Stakeholder Communication: Act as a point of contact for LD-related inquiries and provide support to employees and managers. Communicate effectively with internal and external stakeholders to ensure alignment and collaboration. Provide regular updates on LD activities and progress to the Head of Human Resources. Continuous Improvement: Identify opportunities for improving LD processes and systems. Stay updated with industry trends and best practices in learning and development. Contribute to the development and implementation of new LD initiatives Governance Risk Ensure adherence to legal and regulatory requirements Support MPMS assurance programs that deliver effective risk management and compliance practices The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Bachelors Degree or certification in Learning and Development or Human Resources; or equivalent experience Experience in a learning and development role (preferred but not required) Excellent organisational and multitasking skills Excellent attention to detail An interest in facilitating training Strong interpersonal and communication skills (written and verbal) Proficiency in MS Office Suite Familiarity with HRIS/LMS platforms (preferred but not required) Basic knowledge of employment laws and HR best practices is a plus