Learning & Development Specialist

Job Description

Training Client relation retention team Call Auditing Coach advisors on new product features and releases Create learning solutions and training modules for effective delivery of training Conduct crash courses for any new product and process updates Analyze and measure performance targets and provide coaching Ensure assigned team members achieve quality targets Carry out trainings to boost members morale Monitor and manage effectiveness of training Requirements :- Bachelor or Master degree is preferred. Should have 2 to 3 years of experience in Sales, product and process training Quick and continuous learner and should have planning, organizing, execution skills Excellent Hindi and English communication skills Should be proficient in delivering presentation and coaching skill Need to have business acumen Technical skills :- MS-Office (Powerpoint , Excel)