What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role Manage a team of 5-6 Client Services Associates, Sr Associates and Project Managers involved in Client communication for Intake, processing, Hosting, Review Support within Nuix, Relativity platforms. What will this person do Manage a team of 5-10 members, handling wide range of e-discovery projects/Matters, including large and complex multi-jurisdictional matters, working closely with North America and other regions. Intuitive understanding of text and metadata extraction processes and Implementation of culling requirements such as deduplication, date restrictions, and search filtering, Exporting processed data in specified formats. Engage with Clients and Law Firms for questions, clarification and escalations related to their eDiscovery Matters. Daily/Weekly Resource and work planning, publishing rosters by closely working with Leads and Seniors in the team as per availability. Connect with the Leads, Managers in North America and other global Lighthouse offices, to get an understanding on priority projects and any actionable or upcoming changes within the processes. Work with the APAC leadership team in aligning the team with the Global Lighthouse standards, processes, and procedures. Conduct in 1-1 s with team members and provide timely feedback on performance and understand any concerns/issues raised by team members. Involved in Annual Review and Performance Rating activities. Assess strengths and weaknesses of individuals in the team and assist Leads for development of Individuals, including direct reports. Identify and build periodic KPI s to build better efficiency in the team. Publish periodic reports to Senior Managers Directors, that will help in keeping a check on the health of team based on Utilization, productivity, and Individual Contribution Encourage Cross skilling, Cross training to ensure individuals gradually have opportunities to take up different roles within the team and contribute to processes for better Client satisfaction factors. Drive team meetings with different teams within APAC to stay updated on product developments and Technology, infrastructural changes. Extensively audit Billable and non-billable entries at the end of the week and month and send Billing reports. Bring your passion and together we will shine. It would also be great if you have the following: Bachelor s degree Certifications on database and data handling, preferred but not a mandatory requirement. 8+ years of experience in eDiscovery Client services/Project Management or litigation/practice support department within a law firm. Managed a team of eDiscovery Client Services/Project Managers Confidently able to respond to Client queries, with a thorough understanding of internal processes and hands on experience of Relativity, Nuix and other eDiscovery platforms. Drive standup meetings and encourage participation from all levels within the team. Conduct Interviewing processes for new hiring and provide overall feedback of candidates, based on available roles and fitment within the Organization. Assess and guide colleagues to be able to communicate effectively and develop best practices for Client interactions and communication. Knowledge of ISMS and basics of Six Sigma is a plus, but not mandatory. Excellent written and verbal communication skills. Ability to work with Senior Managers and Directors in structuring and restructuring the team as per business needs. Engage across a range of backgrounds and levels of seniority with the ability to Escalate matters that might be impacting Business or Individuals. Work flexible hours or rotational shifts to help support the demands of our eDiscovery business. Travel domestically or Internationally for Business purposes as required. Preferred Skills Extensive experience utilizing eDiscovery technology platforms such as Relativity, Nuix, Brainspace, Concordance, Ringtail, Service Now (Project management tool) is a plus. Advanced understanding of Billable, Non-Billable Client tasks. Handled a team of Client Services consultants and Leads in the past for eDiscovery Matters. Relativity Certified Administrator (RCA) or any Relativity or eDiscovery Certifications is a plus. Familiarity with computer forensic tools is a good to have, but not required. (i.e., Encase, Forensic Tool Kit, MacQuisition, Cellebrite.). Strong understanding of proprietary software related to Data processing, Data Hosting and Time keeping. Develop or possess strong organizational skills and an extreme attention to detail. Proficiency with Windows and related software, such as Microsoft Excel, Power Point Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

An associate Software Developer is a good team player and a contributor to the software development process, responsible for coding, testing, and maintaining software systems to the design. Working within a collaborative team, the developer interprets project requirements, translates them into efficient code, and troubleshoots issues as they arise. Adhering to best coding practices and staying updated on relevant technologies, the software developer ensures the delivery of high-quality, scalable, and maintainable software solutions. Participation in code reviews, and continuous learning are integral aspects of the role. The associate software developer plays a vital role in the development lifecycle, contributing to the creation of innovative and effective software products that meet both user needs and business objectives. What will this person do Code, test, and maintain software systems to design and meet project requirements. Collaborate with developers, senior developers, leads and reporting manager to interpret user needs and contribute to system design. Troubleshoot and debug software applications, identifying and resolving issues promptly. Adhere to best coding practices, coding standards, and contribute to code reviews. Stay updated on industry trends and emerging technologies to enhance development skills. Participate in new feature development with moderate supervision. Participate in the entire software development lifecycle, from concept to delivery. Participate in developing and maintaining documentation for software components and processes. Collaborate with team members to create innovative and effective software solutions. Ensure the delivery of high-quality, scalable, and maintainable software code. Continuously learn and improve technical skills to stay current in a rapidly evolving field. Contribute implementation efforts to completion from design through test automation Bring your passion and together we will shine. It would also be great if you have the following: BS in Science/Engineering/Mathematics or equivalent degree 0-1 years software development experience Good understanding of software development tools and methodologies Ability to work well with set priorities, adapt to change, and meet established timelines Logical, analytical, and creative approach to problem-solving Excellent communication and teamwork skills Aptitude for learning new technologies and concepts Meticulous and organized approach to work C#.NET Data Structures Algorithms SQL Server HTML5, CSS3, JavaScript REST API Azure Cloud Angular, REACT Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends)

What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India. What s unique about this role H5 Asia Pacific (H5AP) is a wholly owned subsidiary of H5 US. H5 US is wholly owned subsidiary of Lighthouse Global and the combined entities are now the leading provider of e-discovery services, technology-assisted review as well as case preparation support, digital forensics and information governance. Our India operations started in June 2006. Lighthouse Global is headquartered in Seattle and has additional offices in New York, Chicago, Phoenix and San Francisco across the USA. Additionally, there are offices in London (UK), Zurich (Switzerland) and Mumbai as well as Bengaluru (India). Quick Fact: eDiscovery is a multi-billion-dollar industry with considerable potential for global growth. We have an immediate opening for an Application Support Engineer who has experience supporting complex database applications and their associated infrastructure. As a member of our Application Support Team, you will help support our innovative technology stack that includes industry leading applications (Relativity, Rel One , Nuix) and our own internally developed analytics and AI tools. If you enjoy an entrepreneurial environment where your opinion counts, this is for you. What will this person do Respond to user problems and questions regarding functionality, operations, input/output, and general operating procedures for applications Troubleshoot system related problems; coordinate with relevant System Administrators regarding user support and problem resolution Produces and maintains a variety of reports and/or queries as required and/or requested Provide internal and external client support to our tools and applications Installation, configuration and patching of internal tools with support from our engineering department Analyze, develop and maintain documentation including FAQs, Knowledge Base articles, troubleshooting guides and Standard Operating Procedure (SOP) Configuration management including allocation of VM s, storage, memory, etc. to environments Troubleshoot to resolution performance and stability issues within live environments Bring your passion and together we will shine. It would also be great if you have the following: BS in Computer Science or equivalent is preferred Administrative experience supporting Relativity preferred Relativity Infrastructure Certification a plus Working on Rel One / Cloud experience is preferred Experience in eDiscovery domains Is most preferred . Administrative experience supporting Nuix preferred Working Knowledge on Unix/linux commands is preferred. 2 to 3+ years of experience supporting complex software preferred Working knowledge of SQL Server, SQL Server Management Studio, and Microsoft development tools, etc. Ability to read source code, log files, and correlate errors reported in logs with source code Ability to profile and monitor network, disk, SQL Server and other infrastructure components Willingness to work flexible hours to help support the demands of our eDiscovery business Readiness to work across partial US hours during training Excellent communication and interpersonal skills. Prior Scripting experience a plus using PowerShell or Python Looking for candidate preferring to work from Bangalore location. Currently in hybrid model Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine.

What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role A Software Developer is a key contributor to the software development process, responsible for coding, testing, and maintaining software systems to the design. Working within a collaborative team, the developer interprets project requirements, translates them into efficient code, and troubleshoots issues as they arise. Adhering to best coding practices and staying updated on relevant technologies, the software developer ensures the delivery of high-quality, scalable, and maintainable software solutions. Participation in code reviews, and continuous learning are integral aspects of the role. The software developer plays a vital role in the development lifecycle, contributing to the creation of innovative and effective software products that meet both user needs and business objectives. What will this person do Code, test, and maintain software systems to design and meet project requirements. Collaborate with senior developers, leads and reporting manager to interpret user needs and contribute to system design. Troubleshoot and debug software applications, identifying and resolving issues promptly. Adhere to best coding practices, coding standards, and contribute to code reviews. Stay updated on industry trends and emerging technologies to enhance development skills. Participate in the entire software development lifecycle, from concept to delivery. Participate in developing and maintaining documentation for software components and processes. Collaborate with team members to create innovative and effective software solutions. Ensure the delivery of high-quality, scalable, and maintainable software code. Continuously learn and improve technical skills to stay current in a rapidly evolving field. Contribute implementation efforts to completion from design through test automation. Bring your passion and together we will shine. It would also be great if you have the following: BS in Science/Engineering/Mathematics or equivalent degree 1-4 years professional software development experience 1-2 years of developing and debugging secure C# and web applications Experience within eDiscovery is preferred. Experience with Agile methodologies. Strong problem-solving skills Excellent communication and collaboration skillsC# / .NET Core 3.1 REST API C# Data Structures Azure Cloud Development Microsoft Graph API Microsoft SQL Server 2014 and above HTML5, CSS3, JavaScript, JQuery, Angular, REACT Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role The Senior Software Engineer will be responsible for developing and maintaining software applications that meet the design, and the needs of our customers. Senior Software Engineer will be expected to work independently and collaboratively with other team members to ensure the successful delivery of high-quality software products. What will this person do Maintain and augment software applications and services in operation at Lighthouse Help and mentor a team of software developers, providing technical guidance and support. Adhere to Lighthouse Engineering standards for the overall Software Development Lifecycle and in support of our daily processes around design review and code review Develop competency and mastery of different languages and frameworks used at Lighthouse Collaborate closely with peers and mentors to conceive and build high-quality products and services Author and maintain effective unit tests Review and assess code quality through regular code reviews and provide constructive feedback. Perform manual integration testing and coordinate User Acceptance Testing activities Troubleshoot and resolve challenging technical issues, offering expertise to team members. Design significant/complex software components and communicate said design in an unambiguous way to fellow engineers for execution Drive implementation efforts to completion from design through test automation Stay abreast of emerging technologies and industry trends, guiding the team in adopting relevant innovations. Mentor other engineers on techniques, languages, frameworks and ensure they can complete their job successfully Bring your passion and together we will shine. It would also be great if you have the following: BS in Science/Engineering/Mathematics or equivalent work experience 4 years of professional software development experience Experience within the eDiscovery is preferred Experience with Agile methodologies Strong problem-solving skills Excellent communication and collaboration skills Application development language such as C#, .NET Core. Data Structures Azure Cloud Development Web technologies, frameworks like HTML5, CSS3, JavaScript, JQuery, Angular, REACT. Database development, query optimization, and handling large datasets in a technology like Microsoft SQL Server. Able to work cross-group to negotiate and resolve conflicting situations and priorities. Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role The Lighthouse Associate Director, Managed Review AP is responsible for onsite leadership of Lighthouse s Managed Review function in India and driving collaboration with the broader Lighthouse Managed Review leadership team. Responsibilities include providing leadership and guidance to Review Managers in delivery of Lighthouse Managed Review in India. This role is accountable for performance and results delivered by Lighthouse India Managed Review. The Associate Director will support the sales team, engage in client discussions, and collaborate with Lighthouse teams to provide optimized client solutions. This is a dynamic leadership role advancing Lighthouse s tech-forward approach enabling our clients to drastically reduce spending on linear document review. You will gain exposure to Lighthouse s market-disruptive technologies, collaborate with internal stakeholders, execute across client industries, and engage in marketplace activities. What will this person do Monitor Managed Review India projects to establish priorities and ensure all client objectives are met. Ensure effective collaboration with Lighthouse US and EMEA Managed Review, Client Services, and other Lighthouse delivery teams. Assist in ongoing assessment of revenue and service level metrics. Drive best practices within Lighthouse Managed Review Working with Lighthouse Managed Review leadership, create an organizational strategy for successful implementation of enterprise-level work. Participate in sales support and client relationship activities, including client pitches, business reviews, and coordination of onsite visits. Develop and maintain a high performing team, departmental processes, and recommendations on the infrastructure necessary to support service delivery and enable scalable growth. Provide vision, leadership, direction, and coaching to ensure continuous and successful employee development. Drive continual identification, development and implementation of delivery improvements focused on technology, people, and process. Manage the Lighthouse Managed Review India department, including 1:1s, performance reviews, reporting, administration, training, and mentorship, and providing continuous feedback. Perform other related duties as assigned. Bring your passion and together we will shine. It would also be great if you had the following: Eight+ years of experience leading a large-scale managed document review delivery team. Bachelor s or Master s degree in law Eight+ years of experience providing sales support or overseeing managed review client relationships (experience coordinating and leading client onsite meetings preferred) Experience overseeing delivery of managed review for complex financial services and pharmaceutical clients strongly preferred. Excellent eDiscovery subject-matter communication and exceptional customer service demeanor Experience with monitoring and analyzing productivity, utilization and financial metrics preferred. Ability to work effectively internally and with clients. Excellent organizational, planning, prioritization, and problem-solving skills Mindset to positively contribute to meeting financial targets and other Managed Revie KPIs Ability to multitask, prioritize and organize under pressure. Working knowledge of eDiscovery technology, including Relativity and other Lighthouse Review technologies Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.