Business Development Executive No. of Opening 3+ Mumbai Experience 1-3 years Overview :- We are seeking a dynamic and results-oriented Business Development Executive to drive growth and expand our business footprint. This role is ideal for individuals with a passion for sales, relationship management, and business expansion within high-growth industries such as IT, BFSI, Healthcare, and TMT. As a Business Development Executive, you will be responsible for identifying new business opportunities, building strategic client relationships, and ensuring successful deal closures. This position requires a proactive approach to lead generation, client engagement, and collaboration with internal teams to deliver tailored solutions to our enterprise clients. Key Responsibilities :- Identify and Secure New Business Opportunities: Actively seek new sales opportunities by researching industry trends, attending networking events, and leveraging professional connections to generate leads and prospects in the IT, BFSI, Healthcare, and TMT sectors. Client Relationship Management: Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within enterprise clients. Understand their business needs, challenges, and goals to offer customized solutions that align with their strategic objectives. Sales Prospecting and Lead Generation: Utilize CRM tools, sales automation platforms, and digital marketing strategies to conduct prospecting, lead generation, and qualification of potential clients. Develop a strong pipeline of high-value leads and ensure consistent follow-ups. Proposal Development and Negotiation: Prepare compelling business proposals, presentations, and value propositions to showcase the benefits of our products and services. Lead negotiations to secure favorable contract terms and close deals successfully. Cross-functional Collaboration: Work closely with internal teams, including marketing, product development, and customer success, to ensure seamless solution delivery. Provide feedback to improve offerings based on client needs and market trends. Market Intelligence and Competitive Analysis: Stay updated with industry developments, competitor strategies, and market shifts. Leverage insights to refine sales approaches, identify gaps in the market, and position the company s offerings effectively. Sales Reporting and CRM Management: Maintain accurate records of sales activities, client interactions, deal progress, and revenue forecasts in the CRM system. Track key performance metrics and provide regular reports to the sales leadership team. Travel for Business Expansion: Be willing to travel extensively within India to meet potential clients, attend industry conferences, and close high-value deals. Build in-person rapport with clients to strengthen long-term partnerships. Requirements :- Experience: 1-3 years of experience in business development, enterprise sales, CRM sales, or IT sales, preferably within the IT, BFSI, Healthcare, or TMT sectors. Industry Knowledge: Strong understanding of enterprise business environments, digital transformation trends, and technology adoption across key industries. Communication Negotiation Skills: Exceptional verbal and written communication skills with the ability to conduct persuasive sales presentations, engage in strategic negotiations, and build trust with senior stakeholders. Sales Acumen: Demonstrated ability to drive revenue growth through consultative selling, effective relationship management, and proactive business development strategies. Self-motivated Target-Oriented: Highly driven individual with a proactive mindset, a sense of accountability, and the ability to work independently or collaboratively to achieve business objectives. Willingness to Travel: Flexibility to travel frequently across India to engage with clients, attend industry events, and expand market presence. RPreferred Qualifications :- Prior experience in enterprise sales, CRM solutions, or IT services. Ability to manage long and complex sales cycles, involving multiple stakeholders and decision-makers. Strong analytical skills to assess market trends, identify opportunities, and optimize sales strategies. Proficiency in CRM tools such as Salesforce, HubSpot, or similar platforms to track sales activities and manage client relationships effectively. Why Join Us Exciting Growth Opportunities: Be a part of a fast-growing organization that values innovation, client-centric solutions, and long-term business impact. Competitive Compensation Incentives: Attractive salary packages, performance-based bonuses, and commissions for top performers. Professional Development: Gain exposure to high-profile enterprise clients, cutting-edge technologies, and extensive learning opportunities through training programs, workshops, and mentorship. Dynamic Work Environment: Work in a collaborative, high-energy environment where your contributions drive tangible business success. If you are a results-driven professional looking for

ServiceNow Technical Writer No. of Opening 3+ Chennai Experience 1 + years Job Summary :- We are seeking a detail-oriented and technically proficient ServiceNow Technical Writer to join our team. The ideal candidate will be responsible for creating, managing, and maintaining comprehensive technical documentation related to ServiceNow implementations, workflows, and integrations. This role requires strong writing, process mapping, and analytical skills to translate complex technical concepts into clear, structured, and user-friendly documentation. The ServiceNow Technical Writer will collaborate closely with developers, business analysts, architects, and project managers to document system configurations, process flows, integration details, and user guides. The candidate will also assist in requirement-gathering sessions, functional discussions, and knowledge management activities to ensure accurate and up-to-date documentation. This position is ideal for individuals who have a passion for writing, an analytical mindset, and a keen interest in ServiceNow and IT Service Management (ITSM) processes. Key Responsibilities :- Technical Documentation: Create and maintain various technical documents, including: High-Level Design (HLD) Low-Level Design (LLD) documents Technical solution design process flow documentation Integration and configuration documents User guides, Standard Operating Procedures (SOPs), FAQs, and training materials PowerPoint presentations for stakeholders, leadership teams, and end-users Collaboration with Teams: Work with developers, architects, and business analysts to document ServiceNow system workflows, design specifications, and integration processes. Requirement Gathering Support: Participate in requirement gathering and stakeholder discussions, translating complex technical conversations into structured documentation. Diagramming Process Mapping: Create technical diagrams, architecture diagrams, and data flow charts using tools like Microsoft Visio, Lucidchart, or Draw.io. Knowledge Base Management: Maintain best practices, templates, document repositories, and knowledge base articles for ServiceNow implementations. Reporting Release Documentation: Assist in preparing reports, release notes, project updates, and status documentation for ongoing ServiceNow projects. Continuous Improvement: Update and enhance documentation based on feedback, new features, and process changes. Required Skills Qualifications :- Understanding of ServiceNow ITSM modules or experience with ServiceNow (prior training or exposure is a plus). Strong technical writing skills with the ability to structure complex information in a simple and readable manner. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and documentation tools such as Confluence, SharePoint, and Google Docs. Ability to translate technical discussions into well-structured documents for various audiences, including developers, end-users, and management. Basic knowledge of ITSM processes, including Incidents, Changes, Problems, and Service Requests. Analytical mindset with the ability to learn new technologies and grasp technical concepts quickly. Excellent communication and interpersonal skills to collaborate effectively across teams. Preferred Qualifications :- Experience with technical writing best practices, documentation formatting, and diagramming tools. Exposure to ServiceNow modules beyond ITSM, such as ITOM, HRSD, or CSM. Familiarity with ITIL frameworks and service management principles. Prior internship or hands-on experience in technical documentation related to ServiceNow, ITSM, or IT operations. ServiceNow CSA (Certified System Administrator) certification or any relevant ServiceNow certification is an added advantage. Why Join Us Opportunity to work with cutting-edge ServiceNow solutions and gain hands-on experience in ITSM. Exposure to enterprise-level projects and collaboration with industry-leading professionals. A supportive team environment that encourages learning, growth, and professional development. Access to technical training, certifications, and mentorship programs. Competitive salary package with opportunities for career advancement in the ServiceNow ecosystem. This role is a perfect fit for aspiring technical writers, IT professionals, or ServiceNow enthusiasts who want to make an impact by creating high-quality documentation that simplifies complex technical processes. If you have a passion for

ServiceNow Manual/Automation Tester No. of Opening 1 Chennai Experience 1+ years Job Summary :- We are looking for a highly skilled ServiceNow Manual/Automation Tester to join our team. The ideal candidate will be responsible for ensuring the quality, stability, and reliability of ServiceNow applications through a combination of manual and automated testing. This role requires strong analytical skills, attention to detail, and expertise in testing methodologies to identify and resolve defects. As a ServiceNow Tester, you will work closely with developers, business analysts, and stakeholders to define testing requirements, create test cases, and develop automated testing scripts using frameworks like Selenium and Appium. The goal is to ensure that all ServiceNow modules, workflows, and integrations meet the highest quality standards before deployment. This role is an excellent opportunity for professionals who are passionate about software quality assurance, test automation, and ServiceNow platforms. Key Responsibilities :- Test Planning Requirement Analysis: Collaborate with cross-functional teams to gather testing requirements and specifications. Define test objectives, scope, and acceptance criteria for ServiceNow applications. Develop test strategies and execution plans for both manual and automated testing. Manual Automation Testing Execution: Design and execute manual test cases, test scenarios, and test scripts for various ServiceNow modules. Develop and maintain automated test scripts using industry-standard frameworks (e.g., Selenium, Appium, or similar tools). Perform functional, regression, system integration, and performance testing to validate platform enhancements and upgrades. Ensure cross-browser compatibility and mobile responsiveness in ServiceNow applications. Defect Management Troubleshooting: Identify, document, and report bugs, defects, and anomalies using defect tracking tools. Work closely with developers, architects, and stakeholders to investigate and troubleshoot issues. Conduct root cause analysis to prevent recurring defects. Continuous Improvement Process Optimization: Enhance testing methodologies, frameworks, and automation scripts to improve test coverage and efficiency. Stay up-to-date with the latest trends, best practices, and advancements in ServiceNow testing. Recommend and implement process improvements to optimize testing workflows. Documentation Reporting: Maintain accurate test documentation, reports, and test artifacts for audits and compliance. Provide test summary reports, test execution status updates, and defect tracking reports to stakeholders. Required Skills Qualifications :- Proven experience as a Manual/Automation Tester, specifically testing ServiceNow applications. Strong understanding of ServiceNow platform functionalities and modules (ITSM, ITOM, HRSD, or other relevant modules). Experience in designing, executing, and maintaining manual and automated test cases. Proficiency in test automation frameworks such as Selenium, Appium, or similar tools. Solid knowledge of testing methodologies, software testing life cycle (STLC), and defect management best practices. Familiarity with test management tools like JIRA, TestNG, QTest, or HP ALM. Strong analytical and problem-solving skills to diagnose and resolve defects. Ability to work independently and within a team-oriented environment. Excellent communication skills to collaborate with developers, business analysts, and other stakeholders. Preferred Qualifications :- Experience in API testing for ServiceNow integrations using tools like Postman or SOAP UI. Knowledge of ServiceNow Automated Test Framework (ATF) for native ServiceNow testing automation. Exposure to ITIL best practices and ServiceNow development methodologies. Experience working in Agile/Scrum environments with CI/CD pipelines. Prior experience in performance and security testing of ServiceNow applications. Why Join Us:- Opportunity to work with a leading ServiceNow team on enterprise-level projects. Exposure to the latest ServiceNow innovations and automation tools. A supportive environment that encourages continuous learning, skill development, and career growth. Hands-on experience in test automation, ServiceNow workflows, and ITSM processes. Competitive compensation with opportunities for

ServiceNow Project Manager No. of Opening 3+ Chennai Experience 2-4 Years Job Overview :- We are looking for a results-driven and detail-oriented Project Manager to oversee and manage end-to-end project execution. The ideal candidate should have 2-4 years of experience in project management within IT or technology-driven environments, with exposure to the ServiceNow platform. You will be responsible for ensuring the successful delivery of projects by coordinating with stakeholders, managing risks, and maintaining adherence to best practices. The role demands strong problem-solving, communication, and leadership skills, along with an ability to drive projects effectively within Agile, Scrum, or Waterfall methodologies. In this role, you will work closely with clients to understand their business needs, translate them into project requirements, and collaborate with cross-functional teams to deliver high-quality solutions. You will also play a key role in mitigating risks, maintaining project schedules, and ensuring transparency throughout the project lifecycle. If you have a passion for project execution, stakeholder management, and process improvement, we invite you to be part of our dynamic team. Key Responsibilities :- Manage the entire project lifecycle, from initiation and planning to execution, monitoring, and closure. Define project scope, objectives, deliverables, and success criteria in alignment with business goals. Develop and maintain detailed project plans, schedules, and resource allocations. Work with cross-functional teams, including developers, business analysts, and stakeholders, to ensure smooth project execution. Utilize the ServiceNow platform for workflow automation, reporting, and task management. Identify, assess, and mitigate potential risks to prevent project delays or failures. Monitor project progress and ensure adherence to Agile, Scrum, or Waterfall methodologies, based on project needs. Prepare and present status reports, project documentation, and stakeholder communications. Conduct project review meetings, sprint planning, and retrospectives to drive continuous improvement. Maintain strong client relationships, ensuring their requirements are met with tailored solutions. Identify opportunities for process optimization and best practice implementations. Required Qualifications Skills :- 2-4 years of experience in project management within an IT or technology-driven environment. Hands-on exposure to the ServiceNow platform, including modules like ITSM, ITOM, or custom workflows. Proven experience in managing projects within Agile, Scrum, or Waterfall methodologies. Strong stakeholder management, communication, and leadership skills. Ability to manage multiple projects simultaneously while ensuring successful execution. Proficiency in project management tools such as JIRA, Trello, Microsoft Project, or ServiceNow. Strong problem-solving skills and analytical mindset. PMP, CAPM, or Agile certifications (preferred but not mandatory). Preferred Qualifications :- Prior experience in ServiceNow implementation or administration. Familiarity with ITIL frameworks and best practices. Understanding of reporting and data visualization tools. Strong organizational and multitasking abilities. Why Join Us Opportunity to work on cutting-edge ServiceNow-based projects. A collaborative work environment that values innovation and continuous learning. Competitive compensation and career growth opportunities. Exposure to working with global clients and industry leaders. Support for

Business Development Client Acquisition Identify, engage, and acquire new clients for IT staffing, staff augmentation, and professional services through various outreach methods, including networking, cold calling, referrals, and industry events. Develop a strong sales pipeline by researching potential clients, understanding their hiring needs, and positioning our staffing solutions effectively. Prepare and deliver compelling presentations and proposals to C-level executives, hiring managers, and key decision-makers, demonstrating our expertise in IT staffing and workforce solutions. Account Management Client Engagement Build and maintain long-term client relationships by acting as a trusted advisor for their workforce and hiring needs. Collaborate with internal recruitment teams to ensure high-quality candidate delivery, meeting client expectations and business requirements. Regularly check in with clients to gather feedback, address concerns, and explore opportunities for additional business. Sales Process Revenue Growth Manage the entire sales cycle, from lead generation and requirement gathering to contract negotiation and deal closure. Develop and execute strategic business plans to drive revenue growth and market penetration. Achieve and exceed sales targets through proactive client engagement and cross-selling/upselling of additional staffing solutions. Market Intelligence Competitive Analysis Stay updated on industry trends, competitor activities, and emerging workforce technologies to identify new business opportunities. Leverage market insights and industry research to refine sales strategies and optimize go-to-market approaches. CRM Sales Pipeline Management Utilize CRM tools such as Salesforce, MS Dynamics, or similar platforms to track sales activities, maintain accurate client records, and ensure seamless communication. Provide regular sales reports, revenue forecasts, and insights to leadership teams. Required Skills Qualifications 1 to 4 years of experience in IT Staffing, Staff Augmentation, or Professional Services Sales. Strong understanding of contract staffing, permanent hiring, and workforce solutions in the IT sector. Experience in client acquisition and account management, with a proven ability to close deals and expand business relationships. Proficiency in CRM tools (e.g., Salesforce, MS Dynamics) to manage sales pipelines and client interactions effectively. Excellent communication, negotiation, and presentation skills, with the ability to engage senior decision-makers. Self-motivated, target-driven, and able to work independently as well as in a team-oriented environment. Willingness to travel as needed for client meetings, industry events, and business development activities. Preferred Qualifications Bachelor s/Master s degree in Business, Sales, HR, or a related field. Experience working with IT services, consulting firms, or recruitment agencies. Familiarity with workforce trends, emerging staffing technologies, and talent acquisition best practices.