Loan Reconciliation Officer

Job Description

Role Overview: The Reconciliation Officer will play a key role in overseeing the accuracy and timeliness of cash reconciliations within the North American Client Service Platform (NA CSP). The Senior Officer will manage more complex reconciliation tasks, provide guidance to Officers, and assist the Manager in optimizing reconciliation processes. This role is pivotal in ensuring the smooth transition of reconciliation activities to the India-based team and supporting ongoing process improvements. Key Responsibilities: Manage daily cash reconciliations for complex accounts, ensuring discrepancies are promptly investigated and resolved. Review reconciliation reports to ensure accuracy and compliance with internal controls. Serve as the first point of contact for escalations related to reconciliation issues, coordinating with the Manager for resolution when necessary. Assist in the transition of cash reconciliation activities to the NA-based team, including providing guidance on knowledge transfer and process documentation. Collaborate with cross-functional teams to support efficiency improvements and process standardization across the reconciliation function. Ensure adherence to KPIs and SLAs, providing feedback to Officers and making recommendations for process enhancements. Participate in process improvement initiatives aimed at reducing reconciliation errors and improving cycle times. Train and mentor Officers on reconciliation processes, fostering a culture of continuous learning and improvement. PROFILE Bachelors degree in finance, Accounting, Business Administration, or related fields. 1-4 years of experience in financial operations, accounting, or reconciliation. Sound knowledge of Syndicated Loans & Structured Credit products. Working knowledge of different Loan platforms like WSO, Sentry would be an added advantage. Solid understanding of reconciliation processes and financial principles. Proven experience in resolving complex reconciliation discrepancies. Strong analytical and problem-solving skills. Ability to train junior team members. Proficiency in Microsoft Excel and reconciliation software. Strong communication and stakeholder management skills. Ability to work independently and as part of a team in a high-volume, deadline-driven environment. These job descriptions align with the responsibilities and qualifications expected at each level while contributing to the overall reconciliation function