Job Description

The Loss Mitigation Intake Specialist reviews and evaluates the loss mitigation financial packages received by borrowers and authorized third parties. They ensure timely compliance with CFPB regulation by managing a portfolio of loans. Education Any Bachelors Degree Relevant Experience 1. Two to Six years related experience and/or training required. 2. Loan servicing/origination knowledge. Technical Know-how/Tools used 1. Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). 2. Previous experience with MSP, Black Knight/LPS and Fiserv preferred. EXPERTISE AND QUALIFICATIONS Operational Excellence Determines who is requesting a modification, what type of financial documents are required, and understands mortgage loan documents. 1. Updates and maintains a portfolio of loans to ensure CFPB timeline compliance is in accordance with Selene and private label requirements. 3. Reviews and uploads the standard financial documents required to underwrite a file. 4. Works closely with all levels of internal personnel throughout the loan modification intake process. 5. Escalates facially completed financial package for underwriting review. 6. Updates multiple screens in Selene s system of record. Stakeholder Management 1. Liaise with the operations team, vendor management team, and auditors to resolve any exception, as and when required. 2. Communicate with US team members and local leaders to resolve issues and maintain a smooth flow of processes. Governance & Compliance 1. Establish proper records, approvals, documentation, and audit trails for all transactions. 2. Ensure adherence to the implementation of effective governance, compliance, and risk management frameworks. 3. Manage issues to mitigate impact and risk by early detection of risk items & active team involvement. Key Result Areas Updates and maintains a portfolio of loans to ensure CFPB timeline compliance is in accordance with Selene and private label requirements. Reviews and uploads the standard financial documents required to underwrite a file