M3M India is a leading real estate development company in India, known for its luxury residential and commercial projects.
Not specified
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Job Overview Title : Product Specialist Post on: 2024-12-10 12:33:22 Type: Permanent Department: Marketing Location : Gurugram Job Description Position Overview We are seeking a dynamic and engaging female Product Briefing Specialist to join our team. In this client-facing role, you will be responsible for providing detailed product briefings to prospective clients, showcasing various real estate options and products available. Your goal will be to enhance the client experience through effective communication, product knowledge, and a professional demeanor. Key Responsibilities Product Knowledge: Maintain an in-depth understanding of all real estate products and options available. Product Briefings: Conduct detailed product briefings and presentations to clients, highlighting features, benefits, and unique selling points. Client Inquiries: Address client questions and concerns with accurate and relevant information. Relationship Building: Develop and maintain strong relationships with clients, ensuring a personalized approach to meet their needs. Follow-Up: Conduct follow-up activities to ensure client satisfaction and to facilitate further engagement or sales. Collaboration: Work closely with the sales and marketing teams to align product briefing strategies with overall business goals. Market Trends: Stay updated on real estate market trends, competitor products, and industry developments to provide clients with current information. Documentation: Keep accurate records of client interactions, feedback, and follow-up activities in the CRM system. Desired Skillset Bachelor s degree in Business Administration, Marketing, or related field. MBA is a Plus. Sales or Retail Sales/Marketing experience will be preffered. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Strong communication skills, both written and verbal, with the ability to interact professionally at all levels. Apply Now Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Not specified
INR 7.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Job Overview Title : AM/Manager-Delight Post on: 2024-12-11 06:54:55 Type: Permanent Department: CRM Location : Gurugram Job Description Position Overview Areas of Responsibility : Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity Team Leadership: Lead and inspire a team of customer delight representatives to deliver outstanding service. Provide guidance, support, and mentorship to team members, fostering a culture of excellence and continuous improvement. Set clear goals and objectives for the team, monitoring performance and providing feedback for improvement. Customer Experience Enhancement: Develop strategies to enhance the overall customer experience and exceed client expectations. Identify opportunities to add the wow factor in every interaction, whether through personalized communication, thoughtful gestures, or innovative solutions. Responsible for managing existing customer walk-ins in customer lounge. Collaborate with other departments to streamline processes and ensure a seamless customer journey from initial inquiry to post-purchase support. Responsible for successful events under loyalty programme for existing customers-Post Sales Relationship Management: Build and maintain strong relationships with clients, understanding their needs and preferences to tailor services accordingly, understanding customer profiling. Anticipate potential issues or concerns and proactively address them to prevent escalations. Act as a primary point of contact for escalated customer inquiries, resolving issues promptly and effectively. Training and Development: Conduct regular training sessions to equip team members with the necessary skills and knowledge to deliver exceptional customer service. Stay updated on industry trends and best practices, incorporating relevant insights into training programs. Encourage professional growth and development among team members, identifying opportunities for skill enhancement. Performance Analysis and Reporting: Monitor key performance metrics related to customer satisfaction, response times, and resolution rates social media testimonials. Analyse data to identify trends, areas for improvement, and opportunities for innovation. Prepare regular reports for management, highlighting achievements, challenges, and recommendations for improvem Key Responsibilities Job Requirements : State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder) Academic Qualification Bachelor s degree in business administration, marketing, or a related field (preferred) Relevant Experience Proven experience (8+ Years) into customer centric/ customer facing roles.(Preferably from Aviation /Hospitality industry) Technical Skills MIS Reporting, PowerPoint Knowledge Excellent communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively. Strong leadership abilities, with a focus on team building, coaching, and performance management. Analytical mind set, with the ability to interpret data and drive insights to improve processes and outcomes. Passion for delivering exceptional customer experiences and a commitment to exceeding client expectations. Desired Skillset Operating Network : Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions. Internal External Nature/ purpose of interaction Apply Now Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Not specified
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Post on: 2024-12-11 06:28:13 Job Description Position Overview Areas of Responsibility : Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity Position Overview: Person shall be responsible for meeting all the walk-in customers and related MIS. Key Responsibilities Meeting existing/new customers, understand their issues, offer them comfortable sitting place. Arrangement of their Tea/Coffee/Snacks etc Understanding and noting down their concerns/queries and discuss the same with concerned departmental RM s or if required with departmental head Maintain related database/ MIS for regular follow-up till closer of their issues. Data maintenance on CRM related soft wares/ ERP / Reports etc. Desired Skillset Job Requirements: State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder) Academic Qualification Any Hospitality Graduate / MBA with Customer Relation Mgmt exposure Relevant Experience Proven experience (Minimum 2 Years) in CRM functions Technical Skills Knowledge Proficiency in MS- Office, Good Personality with excellent communication skills both written verbal Operating Network : Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions Internal External Nature/ purpose of interaction Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Not specified
INR 10.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Post on: 2024-12-11 05:58:37 Job Description Position Overview Areas of Responsibility: Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity Position Overview: Person shall be responsible for direct or indirect sales, new channel business development, related MIS etc. Key Responsibilites Direct Sales: Explore new potential customers in the allocated area/region by visiting their offices/homes and inviting them to sales gallery for product presentation. New CP Development: Identify and connect with new channel partners in the defined allocated market/area. Get them registered as company s authorised Channel Partners. Give proper training to CP s staff and product presentation to potential buyers. Arrange site visits and meeting with Senior Sales Officials for faster deal closers Maintain sales related database/MIS Desired Skillset Job Requirements: State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder) Academic Qualification Any Graduate / MBA with Sales Marketing is added advantage. Relevant Experience Proven experience (Minimum 5 Years) in Sales Marketing from leading real estate developer firms. Technical Skills Knowledge Proficiency in MS- Office, Excellent analytical, problem-solving, and data interpretation skills. Strong Analytical skills, Attention to detail and a commitment to data accuracy and integrity. Operating Network : Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions. Internal External Nature/ purpose of interaction Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Not specified
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Join Indias Top Real Estate Brand As a premier developer, we attract exceptional talent with our values of mutual respect, personal growth, and rewarding achievements. Our positive work culture team members in a secure, engaging environment. Job Description Position Overview Performance Marketing Specialist, you will be responsible for developing, implementing, and optimizing digital marketing campaigns to drive qualified leads, increase brand visibility, and maximize ROI across various online channels. The ideal candidate should possess a strong understanding of real estate marketing strategies, excellent analytical skills, and a proven track record of success in performance marketing Key Responsibilities Responsibilities: Develop and execute comprehensive performance marketing strategies to generate leads, increase website traffic, and drive conversions for real estate properties. Collaborate with cross-functional teams to define campaign objectives, target audience, and key performance indicators (KPIs) aligned with business goals. Manage end-to-end campaign execution, including campaign setup, budget allocation, ad creative development, and performance tracking. Conduct thorough market research and competitive analysis to identify trends, opportunities, and insights for campaign optimization. Utilize digital advertising platforms (such as Google Ads, Facebook Ads, LinkedIn Ads, etc.) to launch targeted campaigns and maximize ROI. Analyze campaign data and metrics to generate actionable insights and recommendations for continuous improvement and optimization. Monitor campaign budgets, performance metrics, and ROI to ensure alignment with predefined KPIs and budgetary constraints. Stay updated on industry trends, best practices, and emerging technologies in performance marketing to drive innovation and competitive advantage. Collaborate with internal stakeholders to develop compelling content, landing pages, and marketing collateral optimized for conversion and lead generation Desired Skillset Job Requirements: Academic Qualification Bachelor s degree in Marketing, Advertising, Business Administration, or related field Relevant Experience Proven experience (5+ years) in performance marketing, preferably within the real estate industry Technical Skills Strong understanding of digital advertising platforms, including Google Ads, Facebook Ads Manager, LinkedIn Ads, etc. Proficiency in data analysis tools (e.g., Google Analytics, Data Studio, Excel) to analyze campaign performance and derive actionable insights. Knowledge in-depth knowledge of digital marketing channels, tools, and techniques, including PPC, SEO, SEM, SMM social media advertising, email marketing, and content marketing Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication skills with the ability to collaborate effectively across teams and articulate complex ideas and strategies. Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced environment. Creative thinker with a problem-solving mindset and a passion for driving results through innovative marketing strategies. Ability to thrive in a dynamic and evolving industry, adapting quickly to changing market conditions and business requirements. Please fill out the form below and upload your resume (PDF only). Upload Resume (PDF only) Drag drop your resume here, or click to select
Not specified
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Areas of Responsibility: Define specific, permanent areas that requires the role holder to be responsible for taking decisions, delivering results or carrying out a significant amount of activity Position Overview : Person shall be responsible for making telephonic calls to all the potential customers and ensure their visits to Sales Gallery, maintain their database / related MIS. Key Responsibilities : Daily callings to all the potential customers as per provided leads database Maintain their database / update status report/ related MIS In consultation with TL, divide the list of such customers to respective RM s Track and update records of such potential customers till the time their bookings got registered Data maintenance on Sales related soft wares/ ERP / Reports etc Desired Skillset Job Requirements: State threshold proficiency/education, qualifications, training and experience necessary to enable and perform the job fully and effectively. (This might not necessarily be the same as the current job holder) Academic Qualification Any Graduate / with Customer Calling exposure Relevant Experience Proven experience (Minimum 2 Years) in Sales /CRM functions Technical Skills & Knowledge Proficiency in MS- Office, with excellent communication skills both written & verbal Operating Network : Provide the key working relationships/routine contacts the job holder needs to have INSIDE and OUTSIDE the organization to accomplish job and the reason for these interactions
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