Job Description

MAC Administrator - Silicon Labs, India Position: MAC Administrator Location: India Meet Team: Silicon Labs is a leading provider of silicon, software, and solutions for a smarter, more connected world. We help developers create secure, intelligent, and energy-efficient IoT devices. We are looking for a skilled MAC Administrator to manage and support our Apple ecosystem, ensuring seamless performance and security for our teams. Key Responsibilities: Mac Infrastructure Management: Deploy, configure, and manage macOS devices across the organization. Administer Apple services such as Jamf Pro, Apple Business Manager (ABM), and MDM solutions. Ensure macOS compliance with security and company policies. Manage software updates, patches, and OS upgrades for macOS devices. User Support Troubleshooting: Provide L2/L3 support for Mac users, resolving hardware, software, and network-related issues. Assist employees with macOS applications, security configurations, and system optimizations. Monitor and troubleshoot system performance, connectivity, and hardware failures. Security Compliance: Enforce security policies, including disk encryption (FileVault), endpoint protection, and multi-factor authentication (MFA). Ensure compliance with IT security policies and industry best practices. Conduct regular audits and vulnerability assessments for Mac devices. Integration Automation: Integrate Mac systems with corporate IT infrastructure, including Active Directory, VPN, and cloud services. Automate workflows using scripting (Bash, Python, or AppleScript) to enhance system management. Manage enterprise applications and licenses for macOS users. Collaboration Documentation: Work closely with IT, security, and engineering teams to enhance Mac support and system reliability. Document processes, troubleshooting guides, and best practices for Mac administration. Required Skills Experience: Education: Bachelors degree in Computer Science, IT, or a related field. Experience: 3-5 years of experience in Mac administration and IT support. Technical Skills: Strong expertise in macOS, Apple hardware, and ecosystem management. Experience with Jamf Pro, MDM solutions, Apple Business Manager (ABM). Knowledge of scripting (Bash, Python, AppleScript) for automation. Familiarity with enterprise security policies, encryption, and compliance standards. Experience integrating macOS devices with corporate IT infrastructure (Active Directory, VPN, etc.). Understanding of networking protocols (TCP/IP, DNS, VPN, Wi-Fi). Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication and documentation abilities. Ability to work independently and collaborate in a team environment. Preferred Qualifications: Jamf 300 or higher certification. Apple Certified Support Professional (ACSP) or similar certification. Experience managing Mac devices in an enterprise environment. Why Join Silicon Labs Work with cutting-edge technology in a fast-paced environment. Opportunity to contribute to a leading company in IoT innovation. Competitive salary, benefits, and career growth opportunities. Interested candidates can apply by submitting their resumes through our careers portal.