Orders Management:Provides a channel of communication to customers, processing new enquiries.Recommending suitable products to customer based on the requirements. Ensure product availability and time constraint delivery by coordinating meticulously with internal customers. Act as a channel between customer and Production units to ensure on time delivery. Coordinating with commercial teams in preparing shipping documents. Finalizing the Incoterms with the customer. Post Sales Assistance Handing Customer Complaints and Sales returns. Proactive follow ups with Factories to meet the expected demand based on Customer forecasted volume Inventory Management Ensure adequate stocks are available at the factory to ensure flawless delivery - Collecting digital KYCs from customers Sharing Pending order status with customers - Payment follow- ups with customer in case of delay Conducting Customer Satisfaction Survey to ensure flawless service to customersTraining customers on placing orders through Sales Force tool.Data Analysis:Sales Report for Leadership Review - Managing multiple Sales reports based on different leadership reviews on daily / weekly / Monthly frequency Trend Analysis for Management Act as SPOC for ISO Audit and Customer Audits on CRM / Sales & Marketing in production units Power BI ReportsApart from the above anything else as may be suitable based on candidates skill set & Experience.

Develop and implement effective sales strategies to achieve sales targets and expand our market presence in the Industrial / Automobile / Retail industries for packaging solutions.Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.Conduct market research to identify new business opportunities and stay updated on industry trends, competitor activities, and customer preferences. Collaborate with the marketing team to create and execute promotional campaigns that highlight the benefits of our flexible packaging solutions. Prepare and deliver sales presentations and proposals to prospective clients. Lead negotiations and close sales deals with clients, ensuring favourable terms and conditions. Provide exceptional customer service and support to clients, addressing any issues or concerns promptly and professionally.Track and report on sales performance, market trends, and customer feedback. Provide regular updates to senior management. Work closely with internal teams, including marketing, production, and logistics, to ensure customer requirements are met.

Develop and implement effective sales strategies to achieve sales targets and expand our market presence in the Industrial / Automobile / Retail industries for packaging solutions.Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.Conduct market research to identify new business opportunities and stay updated on industry trends, competitor activities, and customer preferences. Collaborate with the marketing team to create and execute promotional campaigns that highlight the benefits of our flexible packaging solutions. Prepare and deliver sales presentations and proposals to prospective clients. Lead negotiations and close sales deals with clients, ensuring favourable terms and conditions. Provide exceptional customer service and support to clients, addressing any issues or concerns promptly and professionally.Track and report on sales performance, market trends, and customer feedback. Provide regular updates to senior management. Work closely with internal teams, including marketing, production, and logistics, to ensure customer requirements are met.

Techno commercial candidate with the knowledge of flexible packaging products.Machine knowledge on Extrusion process and Printing Technology Collaborating with team members to optimise production processes.Enable the achievement of production targets through effective production planning & controlDrive on-time delivery w.r.t timelines agreed upon with the Sales team Responsible for machine planning for the plant operations Ensure effective utilization of the machines Responsible for manpower planning - ensuring optimum availability of contract manpower and efficient allocation of on roll manpowerResponsible for authorization of vendors for sub contracted work Monitor production efficiency and submit rejection reports to managementResponsible for handling customer complaints due to delayed delivery from a production standpoint, to offer solutions Plan and control stocks by forecasting incoming production and liaising with Sales team for early dispatchesResponsible for MIS - tracking data and publishing dashboards Role & responsibilities Technical Skills :Proficiency with specific packaging machinery Knowledge of different packaging materials (e.g., film types, laminates,pouches, Mono layer & Multi layer, VCI packaging , Protective Packaging)Understanding of quality control procedures and standards.Experience with safety protocols and regulations Troubleshooting and problem-solving skills.Preferred candidate profile :1. Graduation / PG on packaging2. Experience in factory operations3. Production knowledge4. Product knowledge 5. New product development6. Manpower management