Job Description

Job_Description":" Job Summary: As a Maintenance technician, you are, above all, responsible for performing all kinds of service operations (inspections), defined assembly operations, and maintenance repairs with the highest level of quality and efficiency. You thus promote the brand image through reliable and cost-efficient work. Your key responsibilities are: Performing a visual inspection or on-board diagnosis as part of the preliminary diagnosis (quick test). Using various checklists during vehicle reception, which make it possible to check and document proper performance of the individual work steps. Performing all maintenance services in accordance with the manufacturerspecifications and in line with the maintenance schedule/computer. Carrying out visual inspections, adjustment operations, adjustments, changing and filling operating fluids, and replacing wear parts (e.g. brake linings). Recognizing deviations or unusual wear and initiating add-on work/providing feedback to the customer. Resetting the maintenance systems in accordance with the scope of maintenance. Exchanging or replacing defective parts. Preparing the part for return if it has to be returned for reconditioning. Performing defined, as well as comprehensive, assembly and repair operations in cooperation with/under the instruction of a system or Diagnosis Technician (e.g. major assembly exchange). Documenting the performed work and returning the workshop order. Selecting the parts from the catalog (EPC) and generating a parts requesting list. Cooperation in the registration of required parts and vehicle identification. Cooperation in handling over the parts to colleagues in the workshop. Skills : Social and interpersonal competence You act in a market and customer-oriented manner and you regard yourself as a representative of the Mercedes-Benz brand. You are reliable, trustworthy, and able to appropriately communicate with customers and colleagues. You can integrate yourself and all your potential in a team and use your colleaguescompetencies in common diagnosis and repair operations. You can authorize and instruct Maintenance Technicians assembly operations. Method and process competence You can use all the workshop management systems (e.g. WIS, ASRA, EPC) in a targeted manner. You can use all the workshop information systems (z. B. TIPS, News, Star Diagnosis, WIS etc.) for efficient diagnosis and repairs. You have a thorough knowledge of the Mercedes-Benz workshop processes, products, services and can provide arguments for them. You recognize your influence and impact as service specialist as regards brand trust and warranty and goodwill costs. Vehicle and product technology You possess expert knowledge of the structure, function, and networking of systems, components and major assemblies in your Cluster, which can explain in detail to others, if needed. You can systematically perform complex repairs and assemblies in all basic systems that fall under your Cluster, as well as new parametrization and software updates. You have a good command of all the maintenance, test, and adjustment operations or rapidly become familiarised with these. You possess good knowledge of Star Diagnosis (incl. Measurement Technology) and other specific diagnosis techniques in your defined Cluster. (E.g. emission testers, axle alignment, brake test stands, etc.). You possess good knowledge of the diagnosis strategy (five-level model) and are able to perform complex diagnoses in a methodical, confident, efficient, and structured manner. You can interpret actual values and fault symptoms and make appropriate fault hypotheses Requirements Qualification Experience: Diploma in Automotive sector 5-6 yearsexperience as a technician in a premium segment brand Certificate course in Automotive Mechatronic (CAM) or Advanced Diploma in Automotive Mechatronic (ADAM) or Mechatronic course in MB India Benefits 1. Statutory Benefit 2. Accidental Policy 3. Incentive scheme ","