Malankara Multistate Cooperative Credit Society Ltd is looking for Recovery Officers to join our dynamic team and embark on a rewarding career journey. Debt Recovery: Contact individuals or businesses with outstanding debts to negotiate and facilitate the repayment process This may involve making phone calls, sending letters, or using other communication methods to reach debtors Repayment Plans: Assess the financial situation of debtors and work with them to establish reasonable repayment plans Customize plans based on the debtor's ability to pay while ensuring compliance with the organization's policies and regulations Skip Tracing: Use skip tracing techniques and tools to locate debtors who have become hard to reach or have changed their contact information This involves researching and verifying current addresses and phone numbers Legal Action: In cases where debtors refuse to cooperate or where the debt is substantial, Recovery Officers may initiate legal action to recover the debt This could include filing lawsuits or working with external legal counsel Compliance: Stay up to date with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) in the United States Ensure that all debt recovery activities comply with these regulations

Malankara Multistate Cooperative Credit Society Ltd is looking for Relationship Officers to join our dynamic team and embark on a rewarding career journey. Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that ariseActively seeking new business opportunities and conducting sales presentations to potential clients Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded Maintaining accurate records of customer interactions and transactionsIdentifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction Ensuring compliance with company policies and procedures and regulatory requirementsParticipating in team meetings and contributing to the overall success of the organization Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers Strong problem-solving and decision-making skills

Malankara Multistate Cooperative Credit Society Ltd is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey. Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration