Management Trainee - 2024 -25

Job Description

JD - Management Trainee 2024 Join ZenTrades and Redefine the Future of Field Service Management! Are you ready to be part of a pioneering team thats rewriting the playbook for the Field Service Management industryZenTrades isnt just another startup; were a dynamic force on a mission to revolutionize how trade service professionals operate. Why ZenTrades At ZenTrades, were not just about creating software; were crafting a movement. Our vision is to empower trade service professionals with cutting-edge technology, elevating their operations, enriching customer experiences, and driving unprecedented growth. Join us in transforming the industry landscape with our AI-powered Co-Pilot system, LISA, designed to supercharge sales and service capabilities like never before. What Sets Us Apart Picture this: a team of brilliant minds from prestigious institutions like UW Madison and UC Berkeley, channeling their expertise into building a game-changing CRM+ERP platform tailored specifically for trade services. With our innovative modular architecture and integrated Generative AI, were not just streamlining operations; were redefining efficiency and effectiveness. Why Should You Jump Aboard At ZenTrades, were not just offering a job; were inviting you to be part of something extraordinary. Join our blitz-scaling team and be at the forefront of a seismic shift in the industry. Here, creativity isnt just encouraged; its celebrated. Were a tight-knit community of self-starters, dreamers, and doers, driven by a shared passion for building a legacy. Your Role: Elevating Excellence As a Management Trainee, youll be the backbone of our quest for excellence. Youll embark on a journey of growth and discovery, immersing yourself in every facet of our operations and youll be instrumental in propelling our vision forward. With hands-on experience and mentorship from seasoned industry experts, youll not only hone your skills but also shape the future of Field Service Management. Business Roles (Product, Sales, Customer Success): Sales: Master the art of consultative selling, understanding customer pain points, and offering tailored solutions Collaborate with the sales team to develop and execute strategic plans to penetrate new markets and acquire new customers Utilize various channels including cold calling, networking events, and online resources to build and maintain a robust pipeline of prospects Conduct product demonstrations and presentations to showcase the value proposition of our AI-powered CRM+ERP platform Drive revenue growth by consistently meeting and exceeding sales targets and KPIs Product Development: Work closely with the product team to understand market needs and translate them into product requirements Assist in the development of product roadmaps, prioritizing features and enhancements based on customer feedback and market trends Conduct user research and usability testing to gather insights and validate product assumptions Collaborate with cross-functional teams, including engineering, design, and QA, to ensure timely and successful product releases Monitor product performance and user feedback, iterating and improving features to enhance customer satisfaction and drive adoption Customer Success: Serve as the primary point of contact for clients, ensuring their satisfaction and success throughout the customer lifecycle Guide clients through the onboarding process, providing training and support to ensure a seamless transition to our platform Proactively identify opportunities to upsell and cross-sell additional products and services based on customer needs and usage patterns Leverage product expertise to provide ongoing education and training to clients, empowering them to maximize the value of our solution Monitor and analyze customer usage data and metrics to identify trends, patterns, and opportunities for improvement. What We Look For: Are you hungry for a challenge and thirsty for knowledgeDo you thrive in a fast-paced, dynamic environmentIf youre pursuing an MBA/PGDM degree and possess an insatiable appetite for learning, youre exactly who were looking for. Bring your passion, your drive, and your ambition, and together, lets redefine whats possible. What Awaits You: Joining ZenTrades isnt just a job; its an adventure. Get ready to immerse yourself in a world of innovation, collaboration, and endless possibilities. From our flat organizational structure to our commitment to personal and professional growth, youll find yourself in an environment thats as stimulating as it is supportive. And with access to cutting-edge technologies and unparalleled networking opportunities, the skys the limit for what you can achieve. Ready to Make Your Mark If youre ready to be part of something bigger than yourself, if youre ready to shape the future of Field Service Management, then ZenTrades is the place for you. Join us, and lets embark on this journey together. Your adventure starts here. Timings : Embrace the challenge with operating hours aligned with the US time zone, from 5:00 PM IST to 3:00 AM IST.