Management Trainee

Job Description

Position Overview: As a Management Trainee , you will get hands-on exposure to the exciting world of store operations at MyFroyoland. This is an excellent opportunity for students currently pursuing a degree or diploma in Hotel Management to gain practical knowledge and leadership skills. During your 6-month internship, you will work closely with the store team to learn all aspects of store operations, customer service, inventory management, and team leadership. Key Responsibilities: Store Operations: Learn about inventory management, stock control, and equipment maintenance to ensure smooth day-to-day operations of the store. Staff Management: Assist in coordinating staff schedules and support team members in dayto-day activities. Customer Service: Provide excellent customer service and learn how to manage customer queries, feedback, and ensure customer satisfaction. Sales & Marketing: Get involved in promotional activities, product displays, and branded campaigns to help drive sales. Financial Management: Understand the basics of controlling daily takings, handling cash, and other financial operations within the store. Health & Safety: Ensure compliance with hygiene standards, food safety protocols, and the overall cleanliness of the store. Leadership Development: Work under the guidance of experienced managers and supervisors, learning essential leadership skills and receiving feedback to grow. Pan-India Exposure: Get hands-on experience working across stores in multiple regions of India, learning the intricacies of managing operations on a pan-India scale. What You Will Learn: Store Operations: Deep dive into all aspects of running a successful retail outlet. Team Building: Learn how to work with diverse teams, improve performance, and lead by example. Problem Solving: Gain critical thinking and problem-solving skills to handle challenges in real-time. Customer Engagement: Develop your communication skills by handling customer interactions and improving their overall experience. Software Systems: Gain practical experience using the software for billing, inventory management, and POS systems, which are integral to store operations. Grooming & Professionalism: Learn and follow MyFroyoland s grooming policies and develop a professional approach to work in a retail setting. Career Path Development: Successful trainees will be offered the opportunity to advance to a Manager position based on their performance during the internship. Eligibility Criteria: Currently pursuing a degree or diploma in Hotel Management . Passion for the food and beverage industry, customer service, and leadership development. Strong communication and interpersonal skills. Positive attitude, team player, and self-motivated. Willingness to learn and grow within the company.